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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 349 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the quality of the product, reliable app integration, and the convenience of features like the keypad and auto-unlock. However, some users reported concerns about the battery life requiring more frequent replacements. A few customers also experienced challenges with the lock's calibration process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 349 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very convenient when you need someone to enter your home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    greeat lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lock so far! works great & the app makes things easier!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This product is sufficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was compatible with Google Home. Was easy to install and set up. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use. App is ok, a little difficult at first but gets better once you get use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Great and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with this lock from Yale that i use for my ABNB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy it again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! We just got this one on Black Friday. It Auto Unlock with the sensor, it just makes it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Yale lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good price. It matches perfect with the holes of my old lock.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Very happy with purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy, works every time. Returned a Level lock which did not open ever time to get this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent dead bolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lock has many ways to use and monitor… fairly easy set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, little to no issues that truly matter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The smart sensor to see if the door is locked or not does not work, at all, like some other reviews mentioned. But, that's the least important feature that we were looking for when buying this unit, so it matters not. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock! It's easy and reliable. We had it installed on our side door and looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade and this is exactly what we where looking for. Super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Yale Smart Front Door Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to use a code for people to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and operate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple to use and easy for the kids to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Assure Lock 2 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this thing, makes such a difference for getting home + inside easily with groceries/a baby in your hands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok. Simple to operate. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Yale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, love that you can control everything on the phone and also add people all through the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale look

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great lock for the price. I would recommend for your next lock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    yale door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't to hard to install. Connecting to the wifi was easy. Looks great on my door. recommend it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best smart home device to have!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from the previous gen and its so much better sleeker and won't tarnish like the keep pad did on the previous one

    I would recommend this to a friend