Customer Ratings & Reviews

This is a great lock. Works as planned and I have remote access. Very easy set up. Instructions were awesome and very easy step by step. Would recommend for anyone needed the remote access to make sure to get this model

I have had this lock installed for several weeks now and let me say, it has been a game changer for my family. Originally, I purchased the standard model at Lowe’s, but the next day I went to Best Buy to pick up a new keyboard and saw this model that came with the wireless module and the touch to open feature. I returned the other model straight away and purchased this one. The software is very easy to use and can be set up with Apple Home. With the touch to open finger print feature I no longer need to constantly have my house key with me and all of my kids can open the door once we get home. This has been so much more convenient than I originally thought it would be. We initially had difficulty with programming the fingerprint, but after a quick search found that simply closing the Yale app and reopening it would fix the issue with programming. Since then, I have had no issues. Buy this model, it comes with the Wi-Fi module, which you will want to be able to access and receive notifications from your lock and can be programmed to open with your fingerprint.

Excelent product ! It is exactly that I need it. Very useful, beautiful fit.

This is a fantastic lock. I replaced this with my Schlage encode as it stopped working after 3 years.... i love how you can just use your finger and in you go quickly. I Will replace my other 2 schlage with this lock.

Works well. Connects to Alexa for voice control, easy to set up. App worjs,voice control works, thumbprint works. Easy to use.

I was pretty excited to try and install this lock, mainly because of the well-known brand and features they advertise on this specific smart lock. I intended to use it for a house I own overseas and give family members and friends access when I'm not physically present to let them in, and this was THE lock I needed. However, after a few weeks (less than 1 month of use), I noticed the YALE APP wouldn't connect to the smart lock, so I couldn't create a code, open, or lock the door remotely AT ALL; and the Home (iOS) feature on my phone wouldn't be able to connect to it, as well as the Alexa App. But, my friend could still use the code to go in the house, which is VERY concerning because the app WOULD NOT let me know or send a notification since it was "broken". In addition, the same friend had to remove and reinstall new batteries to the lock, and it began to work okay. This was a suggestion to the YALE customer rep on the phone. Now, a month later, the same issue is happening. For an almost $300 smart lock, it shouldn't have this many hiccups on the APP.

better price than amazon.better price than amazon.

Easy to install works well no issues. ,,,,,,,,,,,,

MY FINGERPRINT IS NOT RECOGNIZED AND I NEED TO CHANGE THE BATTERIES REALLY SOON

Awesome smart lock, looks super clean and was really easy to install. The only thing I wish it could do was lock automatically during a certain time frame of the day.

It was somehow easy to install, but it doesn’t work properly all of the time. I have it set up so that it automatically locks when I close the door, and sometimes it doesn’t. Also, there have been times when the door is unlocked, but the app says it is locked. The auto open doesn’t work all the time either.

Overall, a nice solid lock. It is really bad at trying to be a smart lock. The batteries only last a week if it has to connect to wifi. My access point for the door is 5 feet above the door but Yale tech support told me the battery drain is due to poor wifi signal. The shipped me a hub to solve the battery drain. Now the battery lasts a little longer but the lock has problems connecting to the hub. Poor bluetooth signal, but the door is next to the outlet the hub is plugged into, about 2 feet away. Will never recommend Yale to even my enemies.

The best smart lock in the market. Easy to install and work great. I ended up bought 3 of those. Love the fingerprint entry feature, that unlocking the door much faster and easier.

Ir you qre looking for an smart lock spend the extra money on this one is worth every penny, dont go for a cheap one because at the end you will replqce it for some like this. Works great and is super easy to install and manage.

It does everything perfectly fine. My only gripe is the display on some of their other models looks better and seems to get brighter. Maybe this is designed to be anti glare which I could understand. I like the functionality being able to use a key or the pin. It’s a good buy.

It worked very well as a lock, it was strong and sturdy, passage mode and auto lock was great. Some times lost connection with apple home app not Yale app and Auto Unlock was not working well

Lock is very easy to install. This lock replaces the whole deadbolt not just then exterior parts like the August smart lock. Has video instructions if you need them tk walk you step by step. Smart module is pretty easy to set up fornwifi also.

It’s better than Schlage. Super easy to install, very user friendly, and has made home entry very easy. Love the fact that I can use a fingerprint scan to enter my home.

Great product enjoy not have to worry about house keys anymore, along with being able to unlock the door to let family and friends in when I am not around. Don’t have to worry about spare keys and getting him back or making more to hand out to family. Plus getting it on sale was a big advantage. Such a game changer and improvement to make things much more simple and stress-free

Fastest lock to install and program will be buying more