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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 534 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The only issue is that I can’t assign more than one option to unlock for a person on the guest list. For instant a person on my guest list can’t have finger print and passcode entry set up on one profile, you have to create two individual profile of the option. Only the owner gets to use both. Outside of that, I love it. It wasn’t hard to install either.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect access to Scottopia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great lock, WHY didn’t I buy one sooner?! Simple to install and program, Yale app is very intuitive with the fingerprint and access features super beneficial! The front door is now the standard for the neighborhood and looks gooood. With the BB Total Rewards I also have the price guarantee and extended warranty!! Wooooooooo… love this lock! Well done Yale!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Yale Lock Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product & was able to get it immediately! Kudos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock. Easy to use. So far there have been no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small connection problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works very well except that it loses connection with WiFi occasionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Look Ma, No key!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to be able to lock door without keys. However, sometimes app is slow to unlock door when trying to enter house. But a move in a more modern direction for securing the home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Assure Lock 2 Touch Fingerprint with Wi-Fi is a feature-packed smart lock that brings convenience and security to your doorstep. As someone who values both ease of access and peace of mind,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Just hoping the batteries last, we'll see. The price was $60 better than online.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yale locks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple. I love the convenience of keyless entry and being able to lock or unlock remotely via the app. It’s reliable, and integrates seamlessly with my smart home setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Was quick and easy to install, with clear instructions. I replaced my existing deadlock and took about 15-20 mins start to finish. App was easy to setup. Love the convenience of the fingerprint sensor. Works well with my Google Home setup too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great keyless entry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and ease of use. Happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and convenience multiplier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for a busy family that's always on the go. I'll be holding my son, and 5 other things and don't have to worry about locking the door with a key. Same with coming home: the door unlocks soon before we pull up to the house. Setup is not much more complicated than a regular door knob.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this lock to put on an Airbnb. Easy to install works perfectly. The app allows you to change the lock codes easily. The app notifications are a plus letting you know whether the lock is secured or unsecured.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door lock has works flawlessly. I was able lock and unlock the door from Thailand as well receive the status of the door. The installation was not hard either. I would highly recommend this door lock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice addition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is great and very easy to use once you have everything lined up. The most frustrating part was during set up the fingerprint recognition took multiple (15x) to get it to read appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great lock, works well, and looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very sleek and installed easily. Just remember to take the plastic protective film off BEFORE you install it on the door. I found that it wraps all the way around the back and so I had to uninstall the lock to remove it, then install it again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Opens on its own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a while and finally went with this lock. The lock has a feature called auto passage mode which simply means once activated it will auto unlock after you lock the door. There is no way to disable it and almost impossible to not put it into that mode. Google it and you’ll see. Also 3 times after installing the lock it unlocked on its own when we werent even home. Its awful. Returned it and bought Schlage Encode Plus. Love it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Convenient but battery is problematic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries die really quickly, otherwise, the lock is very convenient. I like the option of having a physical key.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Choose Wisely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While relatively easy to install and use, the product has some issues. The battery life is relatively short, lasting only 4-6 weeks before requiring a change of the four AA batteries. Additionally, the auto-lock function is unreliable, regardless of whether or not the sensor is utilized. Therefore, it requires some second-guessing and more research to ensure you get the best value for your money.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!!!!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options…. I can use a pin, app, fingerprint or key to lock/unlock…. I can also give temporary access to guest…. Also compatible with Amazon Key Deliveries… does it all…. Just be mindful that it doesn’t work for every door…. But i love it

    I would recommend this to a friend