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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 520 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 520 reviews
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good!!!! i am very happy with the way it works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and convenience multiplier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for a busy family that's always on the go. I'll be holding my son, and 5 other things and don't have to worry about locking the door with a key. Same with coming home: the door unlocks soon before we pull up to the house. Setup is not much more complicated than a regular door knob.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this lock to put on an Airbnb. Easy to install works perfectly. The app allows you to change the lock codes easily. The app notifications are a plus letting you know whether the lock is secured or unsecured.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great keyless entry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and ease of use. Happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door lock has works flawlessly. I was able lock and unlock the door from Thailand as well receive the status of the door. The installation was not hard either. I would highly recommend this door lock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend Yale Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Fingerprint operation works well. Recommend this lock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glitchy but good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to lock and unlock my door right from my phone. The touchscreen keypad is super responsive, and installation was straightforward. Great for peace of mind when I’m away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lock works great. Great for one touch unlock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I love how I can lock or give access with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now we can get in house when we are licked out. Very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Convenient but battery is problematic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries die really quickly, otherwise, the lock is very convenient. I like the option of having a physical key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice addition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is great and very easy to use once you have everything lined up. The most frustrating part was during set up the fingerprint recognition took multiple (15x) to get it to read appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product! I absolutely recommand this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! I absolutely recommand this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Choose Wisely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While relatively easy to install and use, the product has some issues. The battery life is relatively short, lasting only 4-6 weeks before requiring a change of the four AA batteries. Additionally, the auto-lock function is unreliable, regardless of whether or not the sensor is utilized. Therefore, it requires some second-guessing and more research to ensure you get the best value for your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great lock, works well, and looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very sleek and installed easily. Just remember to take the plastic protective film off BEFORE you install it on the door. I found that it wraps all the way around the back and so I had to uninstall the lock to remove it, then install it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Easy Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and simple, setting up was also straightforward. Fingerprint sensor works well. Havent tried the wifi features yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!!!!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options…. I can use a pin, app, fingerprint or key to lock/unlock…. I can also give temporary access to guest…. Also compatible with Amazon Key Deliveries… does it all…. Just be mindful that it doesn’t work for every door…. But i love it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy, quick install and setup. Great security and access upgrade for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finger print feature. Easy set up and nice bronze color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy set up easy application download and use, can use from anywhere to lock and unlock door or check status of door

    I would recommend this to a friend