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Customer Ratings & Reviews

$249.99
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Comp. Value: $299.99

Customer reviews

Rating 4.3 out of 5 stars with 534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 534 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart lock, looks super clean and was really easy to install. The only thing I wish it could do was lock automatically during a certain time frame of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glitchy but good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to lock and unlock my door right from my phone. The touchscreen keypad is super responsive, and installation was straightforward. Great for peace of mind when I’m away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, and app function is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to install. Works great and nice features! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well, easy to set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects to Alexa for voice control, easy to set up. App worjs,voice control works, thumbprint works. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our YALE smart lock! We’ve had other smart locks that didn’t last so this one from YALE is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No more keys!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these locks. They keep life dimpl! And very relilable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great value for smart lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product, although it kinda sucks that you have to be near the lock to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Door Lock Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than Schlage. Super easy to install, very user friendly, and has made home entry very easy. Love the fact that I can use a fingerprint scan to enter my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good lock with manual key, finger print reader and

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works but had issues after 18 months, locked bricked after an attempt to calibrate. Good thing is Yale replaced it with a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product ! It is exactly that I need it. Very useful, beautiful fit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Good Innovation from Yale

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock solves all my old issues with a past yale lock. I like the option for a keyed entry. I also enjoy that you do not require that old plug in wifi connector for the lock. This has a easy setup and excellent sensors for when the door needs to lock itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very practical

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything perfectly fine. My only gripe is the display on some of their other models looks better and seems to get brighter. Maybe this is designed to be anti glare which I could understand. I like the functionality being able to use a key or the pin. It’s a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great decision to buy this luck, bery easy to use and the most important part is you dont need to carry that heavy keychain each time you’re going out or firget to take it with you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works well no issues. ,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deadbolt lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it's eye appealing. Wifi/BT can be an issue on occasion, but it has been really pleasurable operating from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very nice smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was easy to install and fairly simple to setup on wifi and to program pass codes and fingerprints. I can check and operate the lock from anywhere on my iPhone. I’m very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where are you free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product enjoy not have to worry about house keys anymore, along with being able to unlock the door to let family and friends in when I am not around. Don’t have to worry about spare keys and getting him back or making more to hand out to family. Plus getting it on sale was a big advantage. Such a game changer and improvement to make things much more simple and stress-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase to make life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved this product. Second one we purchase and we installed about 6 fingerprints for all staff to enter a private business side door and it is functioning perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with minor hicups

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well as a lock, it was strong and sturdy, passage mode and auto lock was great. Some times lost connection with apple home app not Yale app and Auto Unlock was not working well

    I would recommend this to a friend