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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 520 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 520 reviews
  • Rated 5 out of 5 stars

    Yale Asure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly satisfied with staffs knowledge of produts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with minor hicups

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well as a lock, it was strong and sturdy, passage mode and auto lock was great. Some times lost connection with apple home app not Yale app and Auto Unlock was not working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Keyless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic lock. I replaced this with my Schlage encode as it stopped working after 3 years.... i love how you can just use your finger and in you go quickly. I Will replace my other 2 schlage with this lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where are you free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product enjoy not have to worry about house keys anymore, along with being able to unlock the door to let family and friends in when I am not around. Don’t have to worry about spare keys and getting him back or making more to hand out to family. Plus getting it on sale was a big advantage. Such a game changer and improvement to make things much more simple and stress-free

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great decision to buy this luck, bery easy to use and the most important part is you dont need to carry that heavy keychain each time you’re going out or firget to take it with you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Good Innovation from Yale

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock solves all my old issues with a past yale lock. I like the option for a keyed entry. I also enjoy that you do not require that old plug in wifi connector for the lock. This has a easy setup and excellent sensors for when the door needs to lock itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE BATTERIES RUN OFF TOO FAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY FINGERPRINT IS NOT RECOGNIZED AND I NEED TO CHANGE THE BATTERIES REALLY SOON

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well in the beginning, but continues to hand issues. Yale app reflects the battery at 80%, but the lock does not show signs of power. I continuously have to remove a battery and pop it back in to reset it. Even though when it does work, it’s great…I would not recommend this lock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest lock to install and program will be buying more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale has continued to disappoint me, and this lock isn’t an exception. The fingerprint sensor is a real hit or miss, the battery life is absolutely AWFUL, and and only comes with 1 key. They print on the key to only use Yale genuine keys, which of course puts more money in their pocket. Additionally, the touch sensor almost never picks up when you go to lock the door and it doesn’t lock it properly, which is a huge security hazard. This is not the first Yale lock that I’ve owned. They keep releasing new models, and me thinking there’s no way it can be as bad as previous models, believe it to be better, but it’s not. Do not buy this lock or any other Yale product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deadbolt lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it's eye appealing. Wifi/BT can be an issue on occasion, but it has been really pleasurable operating from my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Finding a replacement

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a nice solid lock. It is really bad at trying to be a smart lock. The batteries only last a week if it has to connect to wifi. My access point for the door is 5 feet above the door but Yale tech support told me the battery drain is due to poor wifi signal. The shipped me a hub to solve the battery drain. Now the battery lasts a little longer but the lock has problems connecting to the hub. Poor bluetooth signal, but the door is next to the outlet the hub is plugged into, about 2 feet away. Will never recommend Yale to even my enemies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock, bought 3!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart lock in the market. Easy to install and work great. I ended up bought 3 of those. Love the fingerprint entry feature, that unlocking the door much faster and easier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very nice smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was easy to install and fairly simple to setup on wifi and to program pass codes and fingerprints. I can check and operate the lock from anywhere on my iPhone. I’m very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well very simple to use was having trouble but not now

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up was quick via the mobile app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and capable smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale lock was easy to install. I also like the various options it provides—HomeKit and Yale app control, passkey, fingerprint reader, and a backup physical key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best door upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected simple installation, easy to use. It has been a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if this would work wow was I wrong this is one one the best investments I have made never have to worry if I forgot to lock my door it does it for me so many features .. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. This is the second Yale lock I have had. This is a better model. I love not having to carry a house key and no fear of getting locked out of the house.

    I would recommend this to a friend