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Customer Ratings & Reviews

$249.99
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Comp. Value: $299.99

Customer reviews

Rating 4.3 out of 5 stars with 534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 534 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest lock to install and program will be buying more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and capable smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale lock was easy to install. I also like the various options it provides—HomeKit and Yale app control, passkey, fingerprint reader, and a backup physical key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if this would work wow was I wrong this is one one the best investments I have made never have to worry if I forgot to lock my door it does it for me so many features .. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. This is the second Yale lock I have had. This is a better model. I love not having to carry a house key and no fear of getting locked out of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associate helped us make the right choice Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Keyless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic lock. I replaced this with my Schlage encode as it stopped working after 3 years.... i love how you can just use your finger and in you go quickly. I Will replace my other 2 schlage with this lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very easy to install with step by step visual instructions to follow. Anybody can install this without help as long as you can follow simple instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good smart lock !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product with super step by step DYI guidance for installation. Companion app for iPhone works with no issues as well as on Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well very simple to use was having trouble but not now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good- not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These locks work well overall but are quite finicky when it comes to setup, connection and adding registered users/codes. Honestly one pain point is the requirement to setup WiFi twice to get Door Sense to fully function. And than not having any information on a KB or FAQ related to the situation. Their overall door sense documentation is rudimentary at best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best door upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected simple installation, easy to use. It has been a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up was quick via the mobile app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to install. I would recommend storing multiple fingers but has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and love that I don’t have to worry about the kids needing keys to get in while they get home from school makes one less thing I have to worry about

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE BATTERIES RUN OFF TOO FAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY FINGERPRINT IS NOT RECOGNIZED AND I NEED TO CHANGE THE BATTERIES REALLY SOON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock, bought 3!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart lock in the market. Easy to install and work great. I ended up bought 3 of those. Love the fingerprint entry feature, that unlocking the door much faster and easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice and solid doorlock

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice and solid Lock. It was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Yale2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale lock is fabulous and fingerprint reader is efficient and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life so much easier. Easy install. Just wish the app was more accurate sometimes it says u locked when it is really locked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this as a whole. I purchased it because I was upgrading my cameras and wanted everything to work with Alexa. It took me a little bit to figure out that the touch pad won't illuminate until you hit the check mark. Which is good for battery but it does make using it a little difficult. I've tried setting up the finger print reader but to this point, it hasn't wanted to process correctly. I will say, a big win for this unit is the fact that you can change the codes from your phone! As well as set it up for guest codes so should you not have a camera, you'll know exactly who's going in and out. One thing about this that is universally hated, is the "Yale Alarm" app. It will not connect to Alexa even though it claims to. But the "Yale Access" app works great. And I do appreciate there being an external master key access should you otherwise be locked out due to battery issues or otherwise.

    I would recommend this to a friend