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Customer Ratings & Reviews

Your price for this item is $256.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 520 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Assure Lock 2, particularly praising its ease of use and straightforward installation. Many appreciate its overall performance and design, along with the added security it provides. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 520 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Front Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend. Its very easy to install. Very satisfied with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock! Took a while to recognize my fingerprint, but it’s all working right now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this for my front door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tool. We often have family stop by the house when we're not home, so nice that I can set everyone up with their own code. I have struggled to get the finger print to work and sometimes it says it is unlocked on the app when it is clearly locked, but may be user error.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Technology - print reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a locksmith install. The fingerprint reader function was opening when others put their finger on the reader. We tried multiple resets, and spoke to the Yale customer service representative in our attempt to fix the problem. Nothing worked, as it kept opening when anyone touched the reader. When I returned to Best Buy in the appropriate time frame, they would not give me a refund - only store credit for a defective product they sold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great AMA does what it is suppose to do. Very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD TEAM!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Ricard are THE BEST!!! Very helpful and ecerything was installed PERFECT. They helped me with numerous ideas and ideas. Could not have been better. THANKS DAVID AND RICARDO!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great store. Even better investment for my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Sleek

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for cost and sleek. Opens quickly. Can use fingerprint and code and use through phone app. A bit weather resistant too, it rains of mine often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eccellent product ,worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exccelent product, looks really clean , small , cellphome friendly ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool lock, steep price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation can be a bit difficult, but so far I like the lock. It was on the space on the shelf that showed $99 in store. I thought that was a great price. Then I learned the actual price is around $280. I think somewhere in between would be the correct price for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seamless automation. Definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Time will tell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , looking for the future with this lock the test of time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellenr product, the technology is great. Very conveinient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup was a breeze. Lots of options!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Have been using it for about 2 weeks and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Door Lock and app entry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and well constructed. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale yes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Easy installation. Works as advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Lock Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use! Cool feature with the fingerprint option.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No keys required. I wish I bought this lock earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good hardware with a lot of software flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would work great on a temporary rental, but not great for your permanent home. It looks great, is built well, and easy enough to install, but it malfunctions a lot! The fingerprint reader is horrible. It often does not auto-lock after closing. And is acting up more and more after being only a couple months old. Overall, this is an okay product, but I would not purchase again—especially not for this high of a price.

    No, I would not recommend this to a friend