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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 520 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the Assure Lock 2 as user-friendly, easy to install, and well-performing, with an outstanding design and seamless connectivity. Many appreciate the added security features and the app's ease of navigation. However, a significant concern is the poor battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 520 reviews
  • Rated 5 out of 5 stars

    Best smart lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with HomeKit, fingerprint sensor is instantaneous and reliable. Bought a second.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with our lock because it unlocks by itself while we are sleeping or gone. One time it jammed and I could not reclose it. Unfortunately return time expired so we’re stuck with this piece of C.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Front door lock.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and excellent product. The guy was very knowledgeable and friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life is short

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only lasted one month and half not a good buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fingerprint feature! Able to add multiple people without giving out a code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, easy set up, and easy to use. Cons: fingerprint on the pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Pruchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as advertised. Yale products always meet or exceed my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Gets 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and technicians were incredible, professional and highly skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is fantastic with all the many features and the sleek beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what i was looking for, great smart features for my home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, looks good on my home door, I recommended

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible in all dimensions. Terrible app. Terrible battery life. Terrible product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended, nothing wrong with it. We have it on our interior garage door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Company, Best product i use in my Office very eficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code, fingerprint, key and auto lock when get within about 5 feet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lock better than Schlage (Imo). I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice lock , appreciate all the remove features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint scanner is very useful and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied, wish it had more range for phone control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Lock Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is exactly as advertised. Lock fit perfect and works well.

    I would recommend this to a friend