Customer Ratings & Reviews

I had nest X yale smart door lock in the past, and decided to upgrade with this assure lock 2. This lock is easy to install and looks fancy on the door. Howerver, it stopped working after two months of use. The keypad stopped lighting, and one touch lock function stopped working as well. In addition, lock is always offline in app. Tried a different ways to resolve the issues but wasn’t successful. A good thing is it comes with a manual key, which I am using to lock and unlock. I wish i would have purchased a protection plan for it.

Have had this lock on my main house door for almost a year now. I have no issues or complaints, would buy again.

It works great and the fingerprint biometric is accurate as it only works for whoever its set up for. My only gripe is battery life. We have had it for less than a year and had to change batteries 3 times.

Beautiful product. Easy to install and configure. It either lack of a basic feature or doesn’t work in my case, that is a self lock after xx mins. If the door is left unlocked it doesn’t self lock or notify me that is the case. I can do it with Apple Home automations, however, the second issue is that the lock frequently loses WiFi connection. Nothing else in close proximity looses WiFi connection but just the lock. So, the front door is frequently unlocked until other sensors in my house trigger the automation to lock it.

The Yale Smart Lock is a game-changer for home security, offering seamless keyless entry, robust build quality, and effortless smart home integration. Installation is quick and easy, and features like auto-lock and remote access provide peace of mind. Whether using a PIN, app, or voice assistant, it delivers convenience and reliability, making it a must-have upgrade for any home. Highly recommended!

Works perfect!!easy to install. I especially like the ease of the fingerprint scanner.Getting into my home is so much easier.Now I also have notifications when people are coming in the house through the app.Really great. Much better than my prior digital lock.Happy I got!! Great price too.

Finally changed to this lock after long time this is such a sophisticated and nice lock system. Very happy with that. Do not need to carry the keys anymore. Such a relief. The apple works great and the whole family can use it conveniently. It was very easy to install.

The first door lock kept losing connection. Luckily it happened within warranty… the second one has worked very well! Game changer for sure.

Very good product having issues with connecting to wifi but otherwise good

I love this purchase. Very easy to set up works. Great syncs up with your phone perfectly highly recommend this product to anybody. I'm lookI love this purchase. Very easy to set up. works Great syncs up with your phone perfectly highly recommend this product to anybody. No more keys jiggling around.

Works great. Looks great. Easy to install. Would highly recommend.

The Yale Assure Lock 2 is an easy install with a very dynamic locking mechanism. The wifi hookup is very robust and can reach a great distance with the right router and wifi system. I highly recommend the Yale Lock over many competitors.

This decision was to replace another lock, and it was incredibly easy to install and set up. Seamless connectivity to my phones and network. Biometric feature is blended into the logo and reads prints flawlessly. Highly recommend.

This smart lock is top of the line in all aspects. The only bad thing is it goes through batteries like crazy. You should use Lithium batteries if you buy this. The only thing I see wrong with it.

Product looks nice, install was the same compared to a normal door lock. Only complain I have it the fingerprint reader. Sometimes it doesn't read our prints to unlock.

This works well, but be sure to have extra batteries. I replace them every few months. Customer phone support was also very good

The lock was easy to install. It didn't take long to program all 5 household members to have access through their phones. I like the feature where the lock will auto-unlock when my phone is within 15 feet of the door when I get home. I have not programmed the fingerprint feature but plan to do so soon in the event I am not carrying my phone. I like being able to check to see if the door is locked without having to get up from the bed at night.

This lock is sleek and fits with all doors. Has a nice finish, and the ease of use is very simple. This lock has had no issues and the app is very simple to use, and you can add multiple users with codes and fingerprints.

It was very easy to install and follow the directions.

This has been a great addition to our home. We enjoy the additional security and ease of install. Being able to give our dog sitter their own code so that we know when the dog has been let out and feed is one of the features we love.