Customer Ratings & Reviews

Product looks nice, install was the same compared to a normal door lock. Only complain I have it the fingerprint reader. Sometimes it doesn't read our prints to unlock.

Beautiful product. Easy to install and configure. It either lack of a basic feature or doesn’t work in my case, that is a self lock after xx mins. If the door is left unlocked it doesn’t self lock or notify me that is the case. I can do it with Apple Home automations, however, the second issue is that the lock frequently loses WiFi connection. Nothing else in close proximity looses WiFi connection but just the lock. So, the front door is frequently unlocked until other sensors in my house trigger the automation to lock it.

Great product! Integrated great with URC Control system.

Works like a charm. Very easy to install and set up. Was able to add fingerprints for everyone in the houshold and still have the peace in mind of a physical key in case of an emergency. Great product that we plan to install acoss all of our exterior doors.

The lock was easy to install. It didn't take long to program all 5 household members to have access through their phones. I like the feature where the lock will auto-unlock when my phone is within 15 feet of the door when I get home. I have not programmed the fingerprint feature but plan to do so soon in the event I am not carrying my phone. I like being able to check to see if the door is locked without having to get up from the bed at night.

I am impressed with this Yale smart wifi deadbolt. I had another brand for 9 months and had problems with it giving false information about the lock position, not working when the temps dropped below freezing, and the locking function not being smooth. I have had the Yale lock for a month now and it works great without any issues. This lock has great features with the door position sensor, app records and notifications of who and how the door was unlocked, WiFi operation remotely, Siri compatibility use to lock and unlock. The lock is not affected by freezing temps like the one it replaced. I was concerned about battery life using the WiFi feature regularly, but have made it a month without needing to replace them. A month of battery life is acceptable to me for this feature, and it’s still going strong. The lock build is good with smooth functionality. I have a friend who has had this lock for over a year, without the fingerprint feature, and it still works like new. At night I have occasionally gotten a WiFi connection dropped notification and later a reconnection one. Not sure if it’s the lock or my internet service causing this. I highly recommend this deadbolt and brand.

This decision was to replace another lock, and it was incredibly easy to install and set up. Seamless connectivity to my phones and network. Biometric feature is blended into the logo and reads prints flawlessly. Highly recommend.

O bough other kind before but I had to change it for this one and I love it!! It was easy to install and configure for my kids codes!

I really like this product. especially the fingerprint reader works. really well. Just got a take your time with each time you touch the fingerprint reader. Don't push. Just rush your finger and it works really well. The install and setup is pretty straightforward. But use your own tape measure. The paper when it comes with is pretty useless.

Loved easy to used and helpful for older people when always lost the keys

Great Product Easy to Install. Looks great. Easy to operate

This lock is sleek and fits with all doors. Has a nice finish, and the ease of use is very simple. This lock has had no issues and the app is very simple to use, and you can add multiple users with codes and fingerprints.

Like this smart Lock. Fingerprint options is just great. Backup key option is give me a piece of mind.

This is my second Yale lock and the upgrade on this version satisfied the only negative comment I had on the previous version. They added a key lock, which is very helpful for rentals or even your own place and the battery dies you have a way to unlock.

Excellent smart lock! Works every time, batteries seem to drain kind of quick! I had a Kwikset smart lock and after exchanging it like 3 times due to malfunction I figure it was time to give another lock a try! So far so good, fingerprint works well as long as finger are dry, wifi option has work for me every time (no complaint there), keypad is kind of weird, I do not know where to touch to make the numbers come up (that's the only Con I can find) and to that I use fingerprint 99% of the time. At the end Lock has a great look and does what I need it to do!!!

Amazing! Works perfectly, easy to install. Love the added sense of security

Finger print reader has only missed once on the 1st attempt (got it on the 2nd try). Fast, not too loud (at least not as loud as our prior kwikset garbage smart lock). The comparison is night and day between our prior smart lock. I can see why they use these on Airbnb homes, they are 100% reliable.

Using this to replace the Eufy Security door lock. I wanted something with a bit more aesthetic than big black box on my door with brushed nickel door handle. I also wanted to be able to hand out temp keys for when family or friends stay overnight. This delivered and had the added bonus of working with homekit. I had it completely installed in about 30 minutes and completely added to my phone around an hour after it was delivered. No complaints from me!

Really about a 4.5. So far so good, no complaints. Still trying to figure out the open/close alert but I do recommend to othes as of now. Easy to set up and function.

I love my Yale door lock especially the fingerprint, auto lock and unlock features. It is stylish and so far works every time. I wanted one with a key as you just never know when technology will fail or act finnicky.