Customer Ratings & Reviews

I have other Yale products in my house. This was for my front door and it works great. East to set up and looks very modern

I purchased this lock for our short term rental and I love it ! It easily integrates with AirBnB seamlessly so my guests are automatically sent a door code for check in . I love the fingerprint feature on it so in case I lock my phone inside and don’t remember the codes , I can still get in . Set up was simple and easy . I will definitely use this over and over again for more short term rentals

Only thing missing is apple key, but otherwise fantastic. Brautiful design, sturdy, fantastic connectivity and features. Would recommend.

Great upgrade to my previous lock. Easy to use secure and good functionality

I live in a 3-unit condo building and bought this to replace a Lockly lock that burnt out from being in the sun. This is on our main, exterior door. The lock is easy to install and works well. The fingerprint sensor is a great feature and works 99.9% of the time. If my fingers are cold, I may have to warm them up or leave my finger on the sensor a bit longer. The app is nice and simple. The WiFi works well. Man oh man does it eat through batteries. It might be because it’s used more frequently due it being at the main door shared by all three units. I replace the batteries every 2-3 months.

This lock is a secure and feature-rich smart lock that's easy to use. However, the battery life is simply unacceptable. It's a constant battle to keep the lock operational, and I have to replace 4 AA batteries almost every 2 months which is incredibly inconvenient and costly. If Yale can improve the battery life, this lock has the potential to be an outstanding product. Until then, users should be prepared for the inconvenience of frequent battery changes.

Easy install. works great. not sure what else I can say. very happy with the lock.

Good lock and linkage with google home, overall pretty sleek and nice to use

This lock is great. I had the Nest Yale Lock previously and this is definitely an upgrade. The fingerprint sensor and the automatic unlocking feature when I get home are awesome. The only complaint I have is that I can't get the door sense sensor to work properly.

Really it is not that hard to install if you have a standard door. They include a template for measuring the widths and depths of the lock. The use will blow you away, it is so easy to use just a quick finger print read and I'm in the door, it would take me longer to get my keys out. Great product.

I’m starting with four stars, because the batteries that came with it seemed to wear out rather quickly. Within a couple of weeks quickly. And the lock is literally 5 feet away from the nearest Wi-Fi connection.But who knows how long those batteries were in transit.

love functionality for family use. easy to install. Only complaint would be connectivity issues on occasion (for remote access), and battery use.

The lock is sleek and the app is easy to use. It's so nice not having to dig out my keys when I get home with a handful of groceries.

works great! set up was ok, not super easy but doable finger print doesn't like rough hard working hands, 20 images before my husband could get the door to finally unlock when he touched it.

I had nest X yale smart door lock in the past, and decided to upgrade with this assure lock 2. This lock is easy to install and looks fancy on the door. Howerver, it stopped working after two months of use. The keypad stopped lighting, and one touch lock function stopped working as well. In addition, lock is always offline in app. Tried a different ways to resolve the issues but wasn’t successful. A good thing is it comes with a manual key, which I am using to lock and unlock. I wish i would have purchased a protection plan for it.

Beautiful product. Easy to install and configure. It either lack of a basic feature or doesn’t work in my case, that is a self lock after xx mins. If the door is left unlocked it doesn’t self lock or notify me that is the case. I can do it with Apple Home automations, however, the second issue is that the lock frequently loses WiFi connection. Nothing else in close proximity looses WiFi connection but just the lock. So, the front door is frequently unlocked until other sensors in my house trigger the automation to lock it.

Love this little thing, very convenient, easy to use and install, highly recommend

Have had this lock on my main house door for almost a year now. I have no issues or complaints, would buy again.

The Yale Smart Lock is a game-changer for home security, offering seamless keyless entry, robust build quality, and effortless smart home integration. Installation is quick and easy, and features like auto-lock and remote access provide peace of mind. Whether using a PIN, app, or voice assistant, it delivers convenience and reliability, making it a must-have upgrade for any home. Highly recommended!

It works great and the fingerprint biometric is accurate as it only works for whoever its set up for. My only gripe is battery life. We have had it for less than a year and had to change batteries 3 times.