Customer Ratings & Reviews

Product looks nice, install was the same compared to a normal door lock. Only complain I have it the fingerprint reader. Sometimes it doesn't read our prints to unlock.

Excellent smart lock! Works every time, batteries seem to drain kind of quick! I had a Kwikset smart lock and after exchanging it like 3 times due to malfunction I figure it was time to give another lock a try! So far so good, fingerprint works well as long as finger are dry, wifi option has work for me every time (no complaint there), keypad is kind of weird, I do not know where to touch to make the numbers come up (that's the only Con I can find) and to that I use fingerprint 99% of the time. At the end Lock has a great look and does what I need it to do!!!

Love the finger print feature. Easy set up and nice bronze color.

This smart lock is top of the line in all aspects. The only bad thing is it goes through batteries like crazy. You should use Lithium batteries if you buy this. The only thing I see wrong with it.

This works well, but be sure to have extra batteries. I replace them every few months. Customer phone support was also very good

I am impressed with this Yale smart wifi deadbolt. I had another brand for 9 months and had problems with it giving false information about the lock position, not working when the temps dropped below freezing, and the locking function not being smooth. I have had the Yale lock for a month now and it works great without any issues. This lock has great features with the door position sensor, app records and notifications of who and how the door was unlocked, WiFi operation remotely, Siri compatibility use to lock and unlock. The lock is not affected by freezing temps like the one it replaced. I was concerned about battery life using the WiFi feature regularly, but have made it a month without needing to replace them. A month of battery life is acceptable to me for this feature, and it’s still going strong. The lock build is good with smooth functionality. I have a friend who has had this lock for over a year, without the fingerprint feature, and it still works like new. At night I have occasionally gotten a WiFi connection dropped notification and later a reconnection one. Not sure if it’s the lock or my internet service causing this. I highly recommend this deadbolt and brand.

Very good product having issues with connecting to wifi but otherwise good

I really like this product. especially the fingerprint reader works. really well. Just got a take your time with each time you touch the fingerprint reader. Don't push. Just rush your finger and it works really well. The install and setup is pretty straightforward. But use your own tape measure. The paper when it comes with is pretty useless.

Using this to replace the Eufy Security door lock. I wanted something with a bit more aesthetic than big black box on my door with brushed nickel door handle. I also wanted to be able to hand out temp keys for when family or friends stay overnight. This delivered and had the added bonus of working with homekit. I had it completely installed in about 30 minutes and completely added to my phone around an hour after it was delivered. No complaints from me!

Works like a charm. Very easy to install and set up. Was able to add fingerprints for everyone in the houshold and still have the peace in mind of a physical key in case of an emergency. Great product that we plan to install acoss all of our exterior doors.

Amazing! Works perfectly, easy to install. Love the added sense of security

Works great. Looks great. Easy to install. Would highly recommend.

When this lock works, it works great. The issue I have had is that I am on my 3rd one. Luckily I have the Best Buy warranty plan and when it is not acting right, I just go get another one.

Really about a 4.5. So far so good, no complaints. Still trying to figure out the open/close alert but I do recommend to othes as of now. Easy to set up and function.

This is my second Yale smart lock. The first one I had started working inconsistently after 2.5 years. Overall the installation was very easy, and the addition of the fingerprint to open feature is a great backup. My only complaint is that the unit is much slower to auto unlock compared to the previous Yale Assure SL lock I had. Overall I would definitely recommend it.

This is an amazing smart lock. Works wonders and I don’t even need my keys to unlock the door. Love love love. I would definitely recommend this item to any and everyone.

It was very easy to install and follow the directions.

Easy instalation, good quality product. Took me 20 minutes to install and set it up.

Great lock, easy to install, love the sensor feature that auto locks the door when closed but doesn't try and lock the door when it is ajar pushing the deadbolt into the door trim. Wish it interfaced better with Nest and The Google App versus the Yale App. The auto unlock feature could use a bit of tweaking with the range and timing when my phone gets close

This lock has exceeded my expectations, especially since we had home care coming in regularily to check on our mom who lived with us.