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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 518 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 518 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yale Assure Lock 2 Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock has exceeded my expectations, especially since we had home care coming in regularily to check on our mom who lived with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale lock 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phenomenal product compared to other locks that are out there very easy to install very easy to use give us a top notch rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy door close and open lock. Alexa can control it too. I can open and close door from my phone, with my fingerprint, with a code and I can authorize temporary codes to guest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart look preference!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O bough other kind before but I had to change it for this one and I love it!! It was easy to install and configure for my kids codes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yale door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Integrated great with URC Control system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Yale smart lock. The first one I had started working inconsistently after 2.5 years. Overall the installation was very easy, and the addition of the fingerprint to open feature is a great backup. My only complaint is that the unit is much slower to auto unlock compared to the previous Yale Assure SL lock I had. Overall I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Yale door lock especially the fingerprint, auto lock and unlock features. It is stylish and so far works every time. I wanted one with a key as you just never know when technology will fail or act finnicky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. its very convenient to use, I specially like that it can be controlled with the app and the ease of using my fingerprint to open it rather than pushing buttons every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and great lock system.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity, much better than Level Lock. As an iPhone user I wanted the a smart lock compatible with HomeKit. This doesn't have "Homekey" but it does work with HomeKit/Bluetooth/Wifi to connect to your device. Geofence helps with auto lock and auto unlock when approaching the front door is great, especially with a handful of groceries.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    When it works it's OK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life and Wifi connectivity. Don't even bother trying to use rechargeable batteries as you'll get at most a week out of them before it starts complaining about them being low (even though they aren't according to a volt meter). When it's working it's serviceable but I would never buy a Yale product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Nice Modern options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this smart Lock. Fingerprint options is just great. Backup key option is give me a piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved easy to used and helpful for older people when always lost the keys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed two of them pretty easily

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter's condo and it was FAIRLY easy to install. It includes templates and pretty much everything you will need. Her front door and back door were different thicknesses and it took a little bit of work in terms of that. But she loves her new smart home locks and it is better for us because everyone has their own codes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it, highly recommended! Also a great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been considering getting a smart lock similar to this for a while but recently learning a close friend had this lock what’s a slightly older model and loved it helped me to decide. Installation is super easy and quick, usage and configuration is equally as easy if not easier, and the alerts you can set up as well as all the other features make this a must have in your home. I would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Easy to Install. Looks great. Easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Yale Smart Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, easy to install, love the sensor feature that auto locks the door when closed but doesn't try and lock the door when it is ajar pushing the deadbolt into the door trim. Wish it interfaced better with Nest and The Google App versus the Yale App. The auto unlock feature could use a bit of tweaking with the range and timing when my phone gets close

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made our life super convinent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been almost a month for me using this lock. so far I am completly satisfied. Installation was very easy, fingerprint is woking as charm. No any hassel of limited keys, misplacements of key.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, Easy to set up and super quiet. Much better than other brands I’ve used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than our August SmartLock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install - Requires a larger hole than our previously installed August Smart Lock Set-up - Code printed for linking with HomeKit was not correct, took about 3 exchanges with Yale Customer Support to get it resolved, over 2 days, but lock still worked and eventually was resolved. Now that it is installed, we love it! So much better than our previous August Smart Lock. The finger print option is sooo useful! Appreciate also having the option for a physical key in case of technical issues (or for those who do not like to use technological options).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for an Airbnb and it holds battery life very strong and is much better luck than the Yale ex that I had prior. I would buy this lock again.

    I would recommend this to a friend
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