Customer Ratings & Reviews

Finger print reader has only missed once on the 1st attempt (got it on the 2nd try). Fast, not too loud (at least not as loud as our prior kwikset garbage smart lock). The comparison is night and day between our prior smart lock. I can see why they use these on Airbnb homes, they are 100% reliable.

Excellent smart lock! Works every time, batteries seem to drain kind of quick! I had a Kwikset smart lock and after exchanging it like 3 times due to malfunction I figure it was time to give another lock a try! So far so good, fingerprint works well as long as finger are dry, wifi option has work for me every time (no complaint there), keypad is kind of weird, I do not know where to touch to make the numbers come up (that's the only Con I can find) and to that I use fingerprint 99% of the time. At the end Lock has a great look and does what I need it to do!!!

Amazing! Works perfectly, easy to install. Love the added sense of security

When fresh batteries are installed, the lock works great. That being said the batteries only last 2 to 3 weeks before they are depleted and lock disconnects from Wi-Fi. was in touch with customer service. They sent me a plug-in bridge to rectify the lack of battery longevity, but that did not work contacted them again. They sent me a new lock put the Wi-Fi module back in instead of using the bridge. the batteries lasted about three weeks, uninstalled the Wi-Fi module and installed the plug-in bridge that they had originally sent me to fix the problem. Batteries are are not strong enough after two weeks to communicate with the plug-in bridge making app functions unavailable.. definitely not worth $300 unless you don’t mind purchasing AA batteries to change them every 2 to 3 weeks very unhappy and disappointed.

Really about a 4.5. So far so good, no complaints. Still trying to figure out the open/close alert but I do recommend to othes as of now. Easy to set up and function.

I love my Yale door lock especially the fingerprint, auto lock and unlock features. It is stylish and so far works every time. I wanted one with a key as you just never know when technology will fail or act finnicky.

A little bit expensive but it works. I had the BT one and have it replace for this one instead that works via WiFi

Everything I was looking for in a Smart-Lock. The ability to check and make sure I locked the door from my smartphone is a game-changer.

Install - Requires a larger hole than our previously installed August Smart Lock Set-up - Code printed for linking with HomeKit was not correct, took about 3 exchanges with Yale Customer Support to get it resolved, over 2 days, but lock still worked and eventually was resolved. Now that it is installed, we love it! So much better than our previous August Smart Lock. The finger print option is sooo useful! Appreciate also having the option for a physical key in case of technical issues (or for those who do not like to use technological options).

Very easy to install and use, I got one for myself first and then it works great so I got another one for my mom’s house

Love this lock so much! Install was super easy with step by step directions and we were able to link it with our Google home.

Awesome! Lock was easy for my handyman to install. It was also easy to set up and add family members. So far I haven’t had any issues and would recommend the lock.

Exactly what i was looking for. Easy install, made a code for my daughter who kept loosing keys. The fingerprint scanner works perfect. No lag at all. I would recommend 100%

I got this for my daughter's condo and it was FAIRLY easy to install. It includes templates and pretty much everything you will need. Her front door and back door were different thicknesses and it took a little bit of work in terms of that. But she loves her new smart home locks and it is better for us because everyone has their own codes.

I'm very happy with this lock. It's my 2nd Yale lock. I had trouble getting the first one to sync with my internet. This one works like a charm. I highly recommend. And I installed it myself, so you know it's easy.

This is my second Yale smart lock. The first one I had started working inconsistently after 2.5 years. Overall the installation was very easy, and the addition of the fingerprint to open feature is a great backup. My only complaint is that the unit is much slower to auto unlock compared to the previous Yale Assure SL lock I had. Overall I would definitely recommend it.

I’ve been considering getting a smart lock similar to this for a while but recently learning a close friend had this lock what’s a slightly older model and loved it helped me to decide. Installation is super easy and quick, usage and configuration is equally as easy if not easier, and the alerts you can set up as well as all the other features make this a must have in your home. I would highly recommend to anyone.

This one is fantastic. I replaced my old Yale which stopped working correctly and I love this with the fingerprint option. It was easy to install and set up.

Sleek design, Easy to set up and super quiet. Much better than other brands I’ve used.

Love that we can add multiple peoples fingerprints, option for keypad that lights up, and control from iphone app. Easy setup as well, def recommend.