Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 537 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 537 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Horrible Battery Life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible. Batteries lasted a month. Just changed them for second time since buying this lock in Nov 2025. Now the internet connection is not working. Going back to a Schlage Encode.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Yale lock

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock. Easy to use. So far there have been no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made our life super convinent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been almost a month for me using this lock. so far I am completly satisfied. Installation was very easy, fingerprint is woking as charm. No any hassel of limited keys, misplacements of key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Yale lock and the upgrade on this version satisfied the only negative comment I had on the previous version. They added a key lock, which is very helpful for rentals or even your own place and the battery dies you have a way to unlock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the door lock it’s great when you can not find your keys to open the door when you are in a hurry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Look Ma, No key!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to be able to lock door without keys. However, sometimes app is slow to unlock door when trying to enter house. But a move in a more modern direction for securing the home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Yale Lock Product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product & was able to get it immediately! Kudos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Assure Lock 2 Touch Fingerprint with Wi-Fi is a feature-packed smart lock that brings convenience and security to your doorstep. As someone who values both ease of access and peace of mind,

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great keyless entry

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and ease of use. Happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    house head

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent door lock, highly functional, we specially enjoy the ability to operate it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and convenience multiplier.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for a busy family that's always on the go. I'll be holding my son, and 5 other things and don't have to worry about locking the door with a key. Same with coming home: the door unlocks soon before we pull up to the house. Setup is not much more complicated than a regular door knob.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Was quick and easy to install, with clear instructions. I replaced my existing deadlock and took about 15-20 mins start to finish. App was easy to setup. Love the convenience of the fingerprint sensor. Works well with my Google Home setup too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yale locks

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple. I love the convenience of keyless entry and being able to lock or unlock remotely via the app. It’s reliable, and integrates seamlessly with my smart home setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect smart lock

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this lock to put on an Airbnb. Easy to install works perfectly. The app allows you to change the lock codes easily. The app notifications are a plus letting you know whether the lock is secured or unsecured.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice addition.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is great and very easy to use once you have everything lined up. The most frustrating part was during set up the fingerprint recognition took multiple (15x) to get it to read appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door lock has works flawlessly. I was able lock and unlock the door from Thailand as well receive the status of the door. The installation was not hard either. I would highly recommend this door lock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small connection problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works very well except that it loses connection with WiFi occasionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great lock, works well, and looks great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very sleek and installed easily. Just remember to take the plastic protective film off BEFORE you install it on the door. I found that it wraps all the way around the back and so I had to uninstall the lock to remove it, then install it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possibly the best smart lock on the market

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this lock installed for several weeks now and let me say, it has been a game changer for my family. Originally, I purchased the standard model at Lowe’s, but the next day I went to Best Buy to pick up a new keyboard and saw this model that came with the wireless module and the touch to open feature. I returned the other model straight away and purchased this one. The software is very easy to use and can be set up with Apple Home. With the touch to open finger print feature I no longer need to constantly have my house key with me and all of my kids can open the door once we get home. This has been so much more convenient than I originally thought it would be. We initially had difficulty with programming the fingerprint, but after a quick search found that simply closing the Yale app and reopening it would fix the issue with programming. Since then, I have had no issues. Buy this model, it comes with the Wi-Fi module, which you will want to be able to access and receive notifications from your lock and can be programmed to open with your fingerprint.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!!!!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options…. I can use a pin, app, fingerprint or key to lock/unlock…. I can also give temporary access to guest…. Also compatible with Amazon Key Deliveries… does it all…. Just be mindful that it doesn’t work for every door…. But i love it

    I would recommend this to a friend
Sponsored