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Customer Ratings & Reviews

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Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 484 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 484 reviews
  • Rated 5 out of 5 stars

    Does what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal lock. Love everything about it. The batteries lasts WAY longer than the one I replaced, which wasn't even "smart"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Yale device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Planning to purchase another soon. A bit on the pricside. The advertised features were a little confusing leading up to purchase... Works as described.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Avoid this product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend. We go thru batteries like crazy. The door will lock on its on. Spend the money on a better one. We have had to go out the garage, because this lock would not unlock.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks nice, works sometimes, clunky experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mildly consistent functionality, wi-fi smart never works (added cost too) Finger print sensor is so finicky - I get locked out / timed out frequently. Expensive for the quality of product and experience. Also, ours totally shut down after our first battery change - zero functionality, still waiting for a response to my support ticket request.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well very simple to use was having trouble but not now

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up was quick via the mobile app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great decision to buy this luck, bery easy to use and the most important part is you dont need to carry that heavy keychain each time you’re going out or firget to take it with you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deadbolt lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it's eye appealing. Wifi/BT can be an issue on occasion, but it has been really pleasurable operating from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Good Innovation from Yale

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock solves all my old issues with a past yale lock. I like the option for a keyed entry. I also enjoy that you do not require that old plug in wifi connector for the lock. This has a easy setup and excellent sensors for when the door needs to lock itself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best door upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected simple installation, easy to use. It has been a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very nice smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was easy to install and fairly simple to setup on wifi and to program pass codes and fingerprints. I can check and operate the lock from anywhere on my iPhone. I’m very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice and solid doorlock

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice and solid Lock. It was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great lock if you only need it for a few months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 6 months, now it's hit-and-miss. Usually need to use a physical key; pretty much defeats the purpose of buying it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and capable smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale lock was easy to install. I also like the various options it provides—HomeKit and Yale app control, passkey, fingerprint reader, and a backup physical key.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good smart lock !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product with super step by step DYI guidance for installation. Companion app for iPhone works with no issues as well as on Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. This is the second Yale lock I have had. This is a better model. I love not having to carry a house key and no fear of getting locked out of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if this would work wow was I wrong this is one one the best investments I have made never have to worry if I forgot to lock my door it does it for me so many features .. !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very easy to install with step by step visual instructions to follow. Anybody can install this without help as long as you can follow simple instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good- not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These locks work well overall but are quite finicky when it comes to setup, connection and adding registered users/codes. Honestly one pain point is the requirement to setup WiFi twice to get Door Sense to fully function. And than not having any information on a KB or FAQ related to the situation. Their overall door sense documentation is rudimentary at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is one of the best out the finger print is very accurate the operation is not loud and the app is very easy to use

    I would recommend this to a friend