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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 537 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 537 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well, easy to set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects to Alexa for voice control, easy to set up. App worjs,voice control works, thumbprint works. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Nice lock, riddled with issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver easy to install and setup initially. We have recurring issues with it going into 'passage mode' that results in the lock unlocking itself without any user interaction. We've attempted troubleshooting measures recommended by the manufacturer, but the issue persists.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Locks for rentals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for short term rentals. They are great for getting guest in remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, and app function is user friendly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Opens on its own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a while and finally went with this lock. The lock has a feature called auto passage mode which simply means once activated it will auto unlock after you lock the door. There is no way to disable it and almost impossible to not put it into that mode. Google it and you’ll see. Also 3 times after installing the lock it unlocked on its own when we werent even home. Its awful. Returned it and bought Schlage Encode Plus. Love it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to install. Works great and nice features! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Door Lock Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than Schlage. Super easy to install, very user friendly, and has made home entry very easy. Love the fact that I can use a fingerprint scan to enter my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No more keys!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these locks. They keep life dimpl! And very relilable!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Good Innovation from Yale

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock solves all my old issues with a past yale lock. I like the option for a keyed entry. I also enjoy that you do not require that old plug in wifi connector for the lock. This has a easy setup and excellent sensors for when the door needs to lock itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glitchy but good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to lock and unlock my door right from my phone. The touchscreen keypad is super responsive, and installation was straightforward. Great for peace of mind when I’m away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great decision to buy this luck, bery easy to use and the most important part is you dont need to carry that heavy keychain each time you’re going out or firget to take it with you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless locks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new locks . Easy to install & great solution for not using keys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product ! It is exactly that I need it. Very useful, beautiful fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very practical

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything perfectly fine. My only gripe is the display on some of their other models looks better and seems to get brighter. Maybe this is designed to be anti glare which I could understand. I like the functionality being able to use a key or the pin. It’s a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our YALE smart lock! We’ve had other smart locks that didn’t last so this one from YALE is great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very nice smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was easy to install and fairly simple to setup on wifi and to program pass codes and fingerprints. I can check and operate the lock from anywhere on my iPhone. I’m very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great value for smart lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product, although it kinda sucks that you have to be near the lock to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deadbolt lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it's eye appealing. Wifi/BT can be an issue on occasion, but it has been really pleasurable operating from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works well no issues. ,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where are you free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product enjoy not have to worry about house keys anymore, along with being able to unlock the door to let family and friends in when I am not around. Don’t have to worry about spare keys and getting him back or making more to hand out to family. Plus getting it on sale was a big advantage. Such a game changer and improvement to make things much more simple and stress-free

    I would recommend this to a friend
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