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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 484 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 484 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellenr product, the technology is great. Very conveinient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Door Lock and app entry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and well constructed. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale yes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Easy installation. Works as advertised!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    SMH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this in March. Unfortunately it started to die before we could even make it to June. Initially I noticed the batteries died within the first two weeks. The second set of batteries lasted about 4 weeks. The third set of batteries lasted about 2 days, now. The lock is non-functional. The app states that the lock needs to be configured for the first time. Starting the process for a warrant exchange or something I will update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Have been using it for about 2 weeks and have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the build quality of this lock. It feels premium and completely does what its built for. I love the smart integration it allows me to enjoy in my home and the security it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yale door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best purchased that i ever had. i love the convenience of entering my main door using my smart phone. i love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing seamless integration with Apple home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool lock, steep price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation can be a bit difficult, but so far I like the lock. It was on the space on the shelf that showed $99 in store. I thought that was a great price. Then I learned the actual price is around $280. I think somewhere in between would be the correct price for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Lock Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use! Cool feature with the fingerprint option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and very simple love the digital keypad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No keys required. I wish I bought this lock earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to install Make my lice easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wanted to buy Yale smartlock and they never disappoint. Easy and quick install. Compatible with Alexa

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy literally anything else, these are awful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the least reliable, most frustrating smart home products I've ever used. They don't reliably warn about low batteries, they don't stay connected to wifi, they refuse to integrate with HomeKit despite claiming that they do, and after removing the wifi module AS INSTRUCTED BY THE YALE APP to resolve a wifi issue...the pins in the lock broke off, so now the module won't insert or work at all. Waste of time and money. Buy literally anything else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good hardware with a lot of software flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would work great on a temporary rental, but not great for your permanent home. It looks great, is built well, and easy enough to install, but it malfunctions a lot! The fingerprint reader is horrible. It often does not auto-lock after closing. And is acting up more and more after being only a couple months old. Overall, this is an okay product, but I would not purchase again—especially not for this high of a price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it -it has an easy installation - user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, very easy to install and use. The app is also easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing door lock. Easy to install. Beautiful color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pick this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, love the features! Great smartlock!

    I would recommend this to a friend