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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 484 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 484 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 14 of them.They are the best. We use them everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install and works great. The app is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    garage door entry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved easy to instal. if I get to locked no problem it can be set to lock on his own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the option of fingerprint, code, and key is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this lock about 8 months ago an it stopped working after about 4 months. I contacted customer service and they attempted to troubleshoot but could not get it to work. They finally sent me a new lock but the lock the sent only works with ADT. I contacted customer service again and provided them with the serial number, that was two months ago, now I'm have two locks that don't work. I could have saved a lot of money if I had kept my original deadbolt lock. If you're thinking of buying this lock save your money, it will only disappoint and upset you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic doorlock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is exactly what I needed. It has touch screen for numbers to enter smoothly. It also has finger touch id that makes it easy to come in which is huge. App setup made it easy to setup and shows you step by step on how to install. Best of all it was availible at Bestbuy and price was cheaper than orher retailers. Great buy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Used it for the apartment I live in and the set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up great to use interface is super diverse!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and easy to install. Love the app features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with august software. Great lock, works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very intuitive. Software is smooth, loving all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good lock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock was easy to install and worked the first time I installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front Door Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Smart Lock Wi-Fi with touch screen keypad is working great so far. I had to use different mounting screws for the unit in order to get a tight fit on my door; the screws provided with the unit would not tighten down as needed to get a snug fit. Other than that, all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this Yale lock to replace my old one and so far I'm happy with the upgrade. This one besides it looks better and is smaller works alot better, for example the auto unlocked feature works faster than the old one. Wifi it's integraded so maybe that's why it works better. One thing I don't like it's the volume you can't barely hear it at high. Other than that I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great door lock, super convenient. It was a little hard to get all our devices connected, but we were able to after one reset. We really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more keys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't have to worry about forgetting to lock your door or where you put your keys, this solves all of those problems! My wife always and I mean always forgets where she puts her keys, now she just needs to use a fingerprint to open it. Perfect solution for a smart home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    valuable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product. useful. perfect..handy for mobile phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst So Called Smartlock Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Wouldn’t buy. Almost have it installed for 1 year now. Finger print scanner is garbage and doesn’t work. The lock unlocks and locks anytime it wants even with it not setup too. Yale support is not good at all. They even have the wrong email address for support on their own website which is ridiculous. DO NOT WASTE YOUR MONEY ON THIS LOCK!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior locks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in all categories Well worth every penny I would highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy set up. App friendly and fingerprint works great.

    I would recommend this to a friend