Customer Ratings & Reviews

I was skeptical of how well the fingerprint sensor would work, or how quickly the lock would engage, but I've been impressed on both fronts. I installed this in a new door, the instructions were straightforward and the templates were easy to follow to know where to cut the holes. I plan on purchasing more of these locks for other doors.

This lock is great. Extremely convenient and easy to set up!

an upgraded version due to the enhanced finger print read option.

Such a goooooooooooooooooooooooooooooooooood lock.

It just works. It pretty easy to setup too. Can’t conplain

Easy to install and use. Works well with remote access.

I will never purchase another Yale smart product. I purchased one about 3 years ago and had an awful experience. I ended up switching to Eufy and absolutely loved that smart lock. When I moved and wanted a new smart lock, the Eufy was out of stock so I went with the Yale Assure Lock 2. This lock uses 4 AA batteries that need to be replaced every 3-4 weeks. The wifi connectivity is absolute garbage, and most features can only be used/edited when your phone is connected via bluetooth (meaning within 5 feet of the lock). The sensor that detects whether the door is open has never worked properly, and the support always just tells you to reset and reinstall the entire lock when this happens.

So far so good. I’ve only had the lock since 1/8/25. The first lock failed so we will see how long this one lasts.

with our busy life and our teens coming and going, this lock has made things easier and easier to keep track of. Installation can be tricky, but the website lists a lot of great videos to help with the process.

Overall I’m happy with the lock. The wifi connection goes out about once a day for a few minutes and them auto-reconnects. Not a major issue, but annoying.

Excellent product. Works perfect ! East to install.

I know this is a smart lock and the whole purpose of it is to not have keys. I did not like that you cannot use the internals of your old lock. It comes with its own new key. Having a house keyed onto 1 key type is expensive and I did not have the intention of having multiple keys for my doors (for those just in case times). Also, if you were to install a secondary smart lock, it has a different key! I'm just going to use my August and my own key. (Yale and August are now owned by the same company.)

I have used previous Yale locks in the past and have always loved their products, this lock is amazing! Love the aesthetics of the lock , super sleek and thin, the fingerprint sensor is super accurate and overall no complaints!

Works great when it works. Many of times the auto-unlock feature won't work so you need to hide a key and occasionally it will completely disconnect from Wi-Fi so don't forget your key.

Works great. The fingerprint sensor option is a game changer.

Super easy to set up and seems to be very stable (for a smart home product). I love the auto-lock/unlock feature. Walking up to your house and having it unlock just as you get to the handle is incredible and very helpful. Probably my favorite smart home device so far.

Lock works as advertised. Software is in need of some TLC. Doesn't work on Pixel Phones for some odd reason. Luckily I had a samsung device to unbrick the first of 4 locks I set up.

Still new but seems to be working well. Small problem accepting fingerprint after setup but seems better now.

If I could give this cero starts I would , i had nothing but problems with this since day one . The auto lock feature stops working randomly, if i re calibrate it will work again for a week or so and stops working again, the finger print scan it never works on the firts attempt, i gotten locked out several times because it won’t recognize my finger , they wifi drops all the time , i run netgear orbi system at home , this is the only device that has issues with my internet . The battery life is crazy short 4 weeks if your lucky .

These are so much better than the Kwikset smart locks I previously had. They are faster, quieter, and more durable. Two of my Kwikset Halos died in less than a year.