Customer Ratings & Reviews

Works great. The fingerprint sensor option is a game changer.

Lock works as advertised. Software is in need of some TLC. Doesn't work on Pixel Phones for some odd reason. Luckily I had a samsung device to unbrick the first of 4 locks I set up.

Super easy to set up and seems to be very stable (for a smart home product). I love the auto-lock/unlock feature. Walking up to your house and having it unlock just as you get to the handle is incredible and very helpful. Probably my favorite smart home device so far.

Still new but seems to be working well. Small problem accepting fingerprint after setup but seems better now.

If I could give this cero starts I would , i had nothing but problems with this since day one . The auto lock feature stops working randomly, if i re calibrate it will work again for a week or so and stops working again, the finger print scan it never works on the firts attempt, i gotten locked out several times because it won’t recognize my finger , they wifi drops all the time , i run netgear orbi system at home , this is the only device that has issues with my internet . The battery life is crazy short 4 weeks if your lucky .

These are so much better than the Kwikset smart locks I previously had. They are faster, quieter, and more durable. Two of my Kwikset Halos died in less than a year.

Love love love it I had another brand (ultloq) and it was horrible. The Yale lock does not need a hub and is glitch free after 3 months of daily use

Pretty good, but it will engage the lock of the door is open (like on a nice day leaving the door open) kind of a dumb feature

Excellent smart lock with multiple backup ways of opening along with auto lock/unlock

This lock has been wonderful! I originally have a Level Lock, and the battery life was not great. This is a huge improvement. I enjoy the fingerprint reader as it is quick and easy to use!

This lock is the worst piece of smart hardware I have purchased for my home. I liked my first yale assure lock but the module got fried after a few years so the “approach” feature it had didn’t work anymore thru Bluetooth but it kept working as it needed to. I got this one because I liked the touch feature and wanted the ability to unlock quickly. However this lock is where AA batteries go to die. In a matter of a couple months I’ve had to crawl through my window 3 times because the lock died on me. 4 times I had to change the batteries in the past 2 months. Unacceptable.

So sleek! Prefect for our front door and looking buy another for our back door

I really love the product and everything is good except finger print is not working I did follow the instructions but it didn’t work and try to connect with customer support no one is there to chat

has be used from app, keypad, finger print and take keys. What else can you ask for. This all in one is perfect was exactly what we were looking for.

Really happy with this purchase. This replaced my gen 1 and it is superior some how. More reliable with the auto unlock and the finger print thing works very consistently unless my hands are all dirty.

I purchased this as a replacement for the first gen smart lock from Yale. This is a much better interface and much better functionality. The finger print feature is a real bonus!

Easy to install, fingerprint, code and cell phone access work as advertised. Good battery life.

I liked how many different ways you could unlock the front door. With Apple Watch, finger prints, code and smartphone

First of all, the battery life on this lock is atrocious. 3-4 months max. The lock completely died after less than a year. It took over a week of back and forth with Yale support, performing the same troubleshooting steps over and over, before they finally agreed to replace it. That was 5 weeks ago and the replacement still hasn’t been shipped yet. Absolutely terrible customer service.

Locks very smoothly. Nice polished chrome. Would definitely recommend