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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 496 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 496 reviews
  • Rated 5 out of 5 stars

    Best lock available!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lock Available! Fingerprint works flawlessly! This replaced my nest locks and I haven't looked back! Way WAYY better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend your money here and don’t look back.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless. Works exactly as it should. The build quality is top level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you may need to hollow out your door jam a bit forr it to be secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DigitalKeypad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to keys for school ages children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, installation easy, good material e beautiful

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life is short

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only lasted one month and half not a good buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint open is fun. especially like being able to check if my doors are locked when I am away feom hime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and no finger prints, it lights up at night when you touch the home button. App works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Smart lock with fingerprint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Fingerprint entry is a game changer. Easy set up. Great look. Easy on the batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Locks for elderly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my 90 year old mother in law and now we can see and make sure the door is locked and when it was used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look with great function

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awsome lock for anyhome i like the fingerprint part the most, also the brush black look is cute.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with our lock because it unlocks by itself while we are sleeping or gone. One time it jammed and I could not reclose it. Unfortunately return time expired so we’re stuck with this piece of C.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yale and I broke up over this new lock.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup… well even though I was installing this lock on a door that previously had a Yale lock. The latch and front key pad couldn’t line up with the back panel it took while a time trying to get it to line up. Then connecting it to WiFi… the lock didn’t even recognize that the module was installed. Even after I followed there directions… once that was all setup I then added all the users to that lock… and wouldn’t you know, Yale made me go in and add the same codes to this door manually rather than allowing me to select the same code for all Yale locks. Sounds genius but unfortunately… after I did add all the codes and she was on WiFi… it still didn’t sync the codes so my roommate couldn’t use her code to get in. Lastly the fingerprint setup was ok, after reading reviews that, that feature was on the verge of being trash I decided to give up… I removed the lock and purchased another lock. ***FYI my life got easier when Yale and I broke up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock but it started malfunctioning after less than a year. Buyer beware!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible in all dimensions. Terrible app. Terrible battery life. Terrible product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yale SmartLock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with numerous options to gain entry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lock I’ve purchased - the automations and fingerprint features are amazing. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Honestly couldn’t ask for more from this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock with multiple options to use. App works well and integrates with Apple Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with HomeKit, fingerprint sensor is instantaneous and reliable. Bought a second.

    I would recommend this to a friend