Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 537 reviews
Rated 5 out of 5 stars
safety
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
you may need to hollow out your door jam a bit forr it to be secure
This reviewer received promo considerations or sweepstakes entry for writing a review.
The insulation service was terrible. I ordered this lot a month ago and the night before advised me to get ready because they were coming to install it then the day off they called and told me that they wasn’t coming because they were still waiting on the lock, but I also had other service that I needed done and they refuse to come out to complete that service
I would recommend this to a friend
Rated 5 out of 5 stars
Best smart lock
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly with HomeKit, fingerprint sensor is instantaneous and reliable. Bought a second.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product works as advertised. Yale products always meet or exceed my expectations.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy Gets 5 stars
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic product and technicians were incredible, professional and highly skilled.
I would recommend this to a friend
Rated 1 out of 5 stars
Yale and I broke up over this new lock.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup… well even though I was installing this lock on a door that previously had a Yale lock. The latch and front key pad couldn’t line up with the back panel it took while a time trying to get it to line up. Then connecting it to WiFi… the lock didn’t even recognize that the module was installed. Even after I followed there directions… once that was all setup I then added all the users to that lock… and wouldn’t you know, Yale made me go in and add the same codes to this door manually rather than allowing me to select the same code for all Yale locks. Sounds genius but unfortunately… after I did add all the codes and she was on WiFi… it still didn’t sync the codes so my roommate couldn’t use her code to get in. Lastly the fingerprint setup was ok, after reading reviews that, that feature was on the verge of being trash I decided to give up… I removed the lock and purchased another lock. ***FYI my life got easier when Yale and I broke up.