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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 537 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 537 reviews
  • Rated 5 out of 5 stars

    safety

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you may need to hollow out your door jam a bit forr it to be secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Locks for elderly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my 90 year old mother in law and now we can see and make sure the door is locked and when it was used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and no finger prints, it lights up at night when you touch the home button. App works good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touch screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen fails quite often. It is not very good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Smart lock with fingerprint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Fingerprint entry is a game changer. Easy set up. Great look. Easy on the batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, installation easy, good material e beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DigitalKeypad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to keys for school ages children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look with great function

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awsome lock for anyhome i like the fingerprint part the most, also the brush black look is cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lock I’ve purchased - the automations and fingerprint features are amazing. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock with multiple options to use. App works well and integrates with Apple Home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third-party service is terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation service was terrible. I ordered this lot a month ago and the night before advised me to get ready because they were coming to install it then the day off they called and told me that they wasn’t coming because they were still waiting on the lock, but I also had other service that I needed done and they refuse to come out to complete that service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with HomeKit, fingerprint sensor is instantaneous and reliable. Bought a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale SmartLock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with numerous options to gain entry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Honestly couldn’t ask for more from this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front door lock.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and excellent product. The guy was very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fingerprint feature! Able to add multiple people without giving out a code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, easy set up, and easy to use. Cons: fingerprint on the pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Pruchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as advertised. Yale products always meet or exceed my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Gets 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and technicians were incredible, professional and highly skilled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yale and I broke up over this new lock.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup… well even though I was installing this lock on a door that previously had a Yale lock. The latch and front key pad couldn’t line up with the back panel it took while a time trying to get it to line up. Then connecting it to WiFi… the lock didn’t even recognize that the module was installed. Even after I followed there directions… once that was all setup I then added all the users to that lock… and wouldn’t you know, Yale made me go in and add the same codes to this door manually rather than allowing me to select the same code for all Yale locks. Sounds genius but unfortunately… after I did add all the codes and she was on WiFi… it still didn’t sync the codes so my roommate couldn’t use her code to get in. Lastly the fingerprint setup was ok, after reading reviews that, that feature was on the verge of being trash I decided to give up… I removed the lock and purchased another lock. ***FYI my life got easier when Yale and I broke up.

    No, I would not recommend this to a friend
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