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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 516 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 516 reviews
  • Rated 5 out of 5 stars

    Easy to install and excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is great. The installation video on the app was very easy to follow and I like the option of both the codes and fingerprint recognition. I also like the key as backup in case the batteries die. It also passed muster for being sharp looking from my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks great, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is sleek and the app is easy to use. It's so nice not having to dig out my keys when I get home with a handful of groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing, very convenient, easy to use and install, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great functionality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love functionality for family use. easy to install. Only complaint would be connectivity issues on occasion (for remote access), and battery use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! set up was ok, not super easy but doable finger print doesn't like rough hard working hands, 20 images before my husband could get the door to finally unlock when he touched it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this lock on my main house door for almost a year now. I have no issues or complaints, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like ease of use and appearance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re really enjoying the fingerprint entry. Bought this to replace a previous Yale lock that we had for years and liked. Been using this one for about a month and like it just as much. This one looks a little sleeker. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Stopped working after a two months of use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nest X yale smart door lock in the past, and decided to upgrade with this assure lock 2. This lock is easy to install and looks fancy on the door. Howerver, it stopped working after two months of use. The keypad stopped lighting, and one touch lock function stopped working as well. In addition, lock is always offline in app. Tried a different ways to resolve the issues but wasn’t successful. A good thing is it comes with a manual key, which I am using to lock and unlock. I wish i would have purchased a protection plan for it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Security Star

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the fingerprint biometric is accurate as it only works for whoever its set up for. My only gripe is battery life. We have had it for less than a year and had to change batteries 3 times.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 3 out of 5 stars

    Nice product but can’t rely on it to lock itself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. Easy to install and configure. It either lack of a basic feature or doesn’t work in my case, that is a self lock after xx mins. If the door is left unlocked it doesn’t self lock or notify me that is the case. I can do it with Apple Home automations, however, the second issue is that the lock frequently loses WiFi connection. Nothing else in close proximity looses WiFi connection but just the lock. So, the front door is frequently unlocked until other sensors in my house trigger the automation to lock it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable, Secure, and Convenient !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Smart Lock is a game-changer for home security, offering seamless keyless entry, robust build quality, and effortless smart home integration. Installation is quick and easy, and features like auto-lock and remote access provide peace of mind. Whether using a PIN, app, or voice assistant, it delivers convenience and reliability, making it a must-have upgrade for any home. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeat Product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect!!easy to install. I especially like the ease of the fingerprint scanner.Getting into my home is so much easier.Now I also have notifications when people are coming in the house through the app.Really great. Much better than my prior digital lock.Happy I got!! Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and sophisticated lock system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally changed to this lock after long time this is such a sophisticated and nice lock system. Very happy with that. Do not need to carry the keys anymore. Such a relief. The apple works great and the whole family can use it conveniently. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yale door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first door lock kept losing connection. Luckily it happened within warranty… the second one has worked very well! Game changer for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product having issues with connecting to wifi but otherwise good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product. Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. Very easy to set up works. Great syncs up with your phone perfectly highly recommend this product to anybody. I'm lookI love this purchase. Very easy to set up. works Great syncs up with your phone perfectly highly recommend this product to anybody. No more keys jiggling around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great. Easy to install. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Smart Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This decision was to replace another lock, and it was incredibly easy to install and set up. Seamless connectivity to my phones and network. Biometric feature is blended into the logo and reads prints flawlessly. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is top of the line in all aspects. The only bad thing is it goes through batteries like crazy. You should use Lithium batteries if you buy this. The only thing I see wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yale Assure Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was easy to install. It didn't take long to program all 5 household members to have access through their phones. I like the feature where the lock will auto-unlock when my phone is within 15 feet of the door when I get home. I have not programmed the fingerprint feature but plan to do so soon in the event I am not carrying my phone. I like being able to check to see if the door is locked without having to get up from the bed at night.

    I would recommend this to a friend
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