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Customer Ratings & Reviews

Your price for this item is $143.99
The comparable value price is $189.99

Customer reviews

Rating 4.5 out of 5 stars with 88 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers value the Smart Lock with Matter for its ease of installation and overall performance. Users appreciate its reliable connectivity and responsive keypad. Many are also satisfied with the lock's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 88 reviews
  • Rated 5 out of 5 stars

    Nice improvement over the previous gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over the previous one. Although more plastic than metal (I guess that's why it's cheaper) but the setup was a breeze and seems solid enough. The opening and closing system seems to be more noisy but does the job and reports the status on the app more frequently. So far, if you are coming from the old one (which was starting to give me trouble triggering the alarm of being hijacked for weird reasons) , this one has been acting great and I like more the buttons on this.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works amazing. Fit my door just right. Had no problem's connecting. Love that i can lock and unlock from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Nice lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lock and pretty simple installation. The Yale app is easy to use. The Yale help desk is also extremely useful should you need a factory reset after firmware update.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Solid Lock easy install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Aesthetically pleasing, providing added security without a commercial feel. Online app is great for remote open and close as well as confirming lock status. 2 colors available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Nest lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. I like the Google interface. Seni easy to install. Bought it at the Best Buy store - it was easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. One thing to keep in mind is to make sure you have a Thread server device (Google Nest Hub/etc) or else you cant even set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like looks cool and works great, but I didn’t know you need a google hub to add it to your google home app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​It was the only one that truly fit my door's specifications. The back section is, fortunately, much smaller than all the other alternatives I examined. It works as a charm, performing its function flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Yale is trustworthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to match my door color and it matches perfectly! The lock is tight and very easy to function. Only a couple weeks in, but no complaints yet!

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install. Love the notices I get on app. Easy to add profiles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not bad. But i dont like to give 5 stars coz i could not control with app when i go out. It needs to be connected via Bluetooth i think. And also alexa could not control even though it is supported. Using more money can get a another one but reviewers says that battery will be the problem also (no longer). So i choose this one. Anyway, if you dont mind the above problems ot is still fine and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. You can control from your phone and lock and unlock with just a push of a button. I would totally recommend if you want a secure lock.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock has been rock solid since Day 1. Very easy set up and easy operation. Best Yale lock I’ve ever used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly with my Google Home system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Geek Squad did a wonderful job installing. Works perfectly with my Google Home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install but I find it a little challenging pairing it into the phone app. It doesn’t work remotely unless it is set up in the google home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new doorbell camera. It offers excellent video quality and a wide field of view, allowing us to see who is at our door clearly. The motion detection is highly accurate, providing timely alerts for any activity. Installation was straightforward, and the accompanying app is user-friendly and intuitive. This device has truly enhanced our home security and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the lock works great. We had the nest take lock and this adds a lot of features the previous 1 didn’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi connected door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one really fits my needs and was a good choice after becoming a google household over the past 2-3 years. The set up was mostly painless (any errors were my own fault so wont ding the product for that) and it does well alerting me to things. I will say the location of where you put the lock and how often that door is openned and closed in a day are good to consider so you dont go nuts from all the locked/unlocked notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it five stars easy to use.I like how I can lock my door if im away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is amazing, but you do need to connect via a bridge in order to control the lock with internet and echo. I was told that you can't use it with internet, but that was not true. I was told that you can only program one code to operate the lock, but I was able to program my code plus 3 more for family members.

    I would recommend this to a friend
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