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Customer reviews

Rating 4.5 out of 5 stars with 92 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the Smart Lock with Matter for its ease of installation and overall performance. Users appreciate its reliable connectivity and responsive keypad. Many are also satisfied with the lock's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 92 reviews
  • Rated 5 out of 5 stars

    Love this!!! Must have for your smart home!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have!!! Excellent quality easy to install and use. The control from your smart home apps give you a piece of mind when leaving home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly with my Google Home system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Geek Squad did a wonderful job installing. Works perfectly with my Google Home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new doorbell camera. It offers excellent video quality and a wide field of view, allowing us to see who is at our door clearly. The motion detection is highly accurate, providing timely alerts for any activity. Installation was straightforward, and the accompanying app is user-friendly and intuitive. This device has truly enhanced our home security and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the lock works great. We had the nest take lock and this adds a lot of features the previous 1 didn’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi connected door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one really fits my needs and was a good choice after becoming a google household over the past 2-3 years. The set up was mostly painless (any errors were my own fault so wont ding the product for that) and it does well alerting me to things. I will say the location of where you put the lock and how often that door is openned and closed in a day are good to consider so you dont go nuts from all the locked/unlocked notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it five stars easy to use.I like how I can lock my door if im away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is amazing, but you do need to connect via a bridge in order to control the lock with internet and echo. I was told that you can't use it with internet, but that was not true. I was told that you can only program one code to operate the lock, but I was able to program my code plus 3 more for family members.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the Google ecosystem, it is a great lock once you get it setup

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Google nest is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer google nest lock, this lock you need a bridge in order to use. Which makes you have to buy a google home tablet. Prefer the near lock and the design as well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lock and pretty simple installation. The Yale app is easy to use. The Yale help desk is also extremely useful should you need a factory reset after firmware update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall setup was not easy but the customer service at Yale was quick and efficient. Overall happy with the product but unsure if we will be able to use it on Apple Home. Currently only functional on the Yale app which is fine but not the reason we picked this brand

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Works with Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with HomeKit/Apple HomePod. No issues and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Matter Makes My Front Door Smarter

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After nearly two decades in IT, I've seen plenty of "smart" devices that complicate simple tasks. So when I installed the Yale Smart Lock with Matter on my front door, I was cautiously optimistic. This is Yale's latest evolution from their successful Nest x Yale collaboration, now with Matter compatibility to work seamlessly across smart home platforms. Three months later, I'm genuinely impressed with how it's transformed my daily routine. The unboxing experience immediately tells you this is a premium product. The Snow finish I chose has this beautiful matte texture that resists fingerprints remarkably well, a detail that matters when you're using the keypad multiple times a day. The oval design is sleek without being ostentatious, and it perfectly complements my doorbell. The color matching between them creates a cohesive look. Installation took me about 35 minutes, which included removing my old deadbolt entirely. Yale includes an adapter for smaller bore holes, though my standard door prep didn't need it. Everything lined up perfectly, and the instructions were crystal clear, some of the best I've seen for a smart home device. The Door Sense component installed cleanly with the included adhesive, and I appreciated not having to drill into my door frame. Here's where things get really interesting. Because this lock uses Matter over Thread instead of WiFi, the battery life is exceptional. Yale claims up to 12 months on four AA batteries, and after three months, I'm still showing 85% battery life despite daily use. The Thread connection through my Nest Hub has been rock solid, commands from the Google Home app execute almost instantly, faster than I expected. Setting up was literally just scanning the QR code in Google Home and waiting about 30 seconds. The Matter integration means I can control it through Google Home today, but if I ever switch platforms, the lock comes with me. That kind of flexibility gives me confidence this investment will last. In daily use, this lock has become invisible in the best way. It just works. The push-button keypad responds well even when my hands are wet from working outside or full of grocery bags. I love having the physical key backup for peace of mind. Creating access codes through Google Home has been straightforward. I've set up permanent codes for each family member, plus temporary ones for service providers. Last week, our HVAC technician needed access while we were at work, and I created a code that expired after four hours, and it worked perfectly. The lock automatically locks after 30 seconds, which took some getting used to but now feels essential for security. Voice control through Google Assistant requires your PIN, which adds a security layer I appreciate. What struck me most is the build quality and reliability. Unlike some smart home gadgets that feel flimsy, this lock has substantial weight and solid construction. The interior thumb turn operates smoothly, and even in manual mode, the mechanism feels precise and well-engineered. The weather resistance has held up through several rainstorms without any issues. Yale's experience in traditional lock manufacturing really shows here. The DoorSense feature deserves special mention. It knows when your door is actually closed before locking, preventing that awkward situation where the deadbolt extends while the door is still open. This integration with Google Home also means I can check if I remembered to lock the door from anywhere, bringing genuine peace of mind. Looking at where this fits in Yale's lineup, it represents their commitment to the future of smart homes while maintaining their reputation for security. It's clear this was designed specifically for Google Home users who want a premium experience without complexity. Yes, the Matter ecosystem is still growing, and I expect even more features will become available through updates. But even as it stands today, this lock delivers on its core promise: secure, reliable, smart access that doesn't require constant fiddling or troubleshooting. For anyone already using Google Home or looking to start their smart home journey, this lock is an excellent foundation that will grow with the platform. After three months, I can't imagine going back to a traditional lock. The convenience of generating temporary codes, checking lock status remotely, and never wondering "did I lock the door?" has become part of my new routine. It's the kind of upgrade that makes you wonder how you lived without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Match and Excellent Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The color perfectly matches my white impact door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot go wrong with Yale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for a smart home. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just installed so will see how it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something smart and to pair up with our google friendly home. This was the answer. Being able to unlock your door from anywhere sold me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale lock is a great idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good for me now so far and the new year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have asked for a better smart lock. Go out and get yourself one today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yales keyless lock is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new keyless option for our garage entrance to the house. Love that it also works with our Google Home app.

    I would recommend this to a friend
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