Customer Ratings & Reviews

We've had an older smart door lock for a few years, and honestly, my only real issue was that it didn't play nice with my Google Home setup. I was on the hunt for a new lock that would fit right into my Google Home ecosystem when I found this one. Setup was pretty straightforward. You just scan a QR code in the packaging, and it takes you to a website with a bunch of videos showing you exactly how to get the lock installed properly. I think the whole installation process took about 30 minutes. This lock feels super solid, like a tank! It's really sturdy, which makes me feel good about it being reliable, but time will tell. The last step was connecting it to my Google Home. Now that it's hooked up, I can check the lock status and even lock/unlock the door from anywhere with my phone. This has been a huge help for us. Just last week, one of my sons got picked up to go out with friends, and we weren't home. I double-checked to see if he remembered to lock the door – he didn't! So, I was able to lock it right from my phone while we were out. This is a fantastic DIY upgrade for home security! I really like that it still has a traditional key, and it's great to be able to set up unique PINs for everyone in the family. Installation was super fast, and with Google Home integration, I can check its status on my phone from anywhere. Plus, I can even unlock it remotely to let authorized people in when I'm not home.

I have used Yale locks before so am a little familiar with their products. The locks I have have worked flawlessly after a couple of years so I expect this lock to be as good if not better. Installation can be intimidating but if you look online, you find that Yale has put out a very good detailed video of how to install. But even at that and the fact that I've installed another Yale lock, it took me a bit of time and going back and forth. So, imo, not simple installation, but not super hard either. That video was a definite life saver. On a side note, the lock's functions off 4 AA batteries, which Yale includes. It is a name brand batteries which gives me confidence that this is a quality product. Every time I've ever gotten those no-name batteries, the product always turns out to be junk. LOL. What I really like about this smart lock is the many ways to unlock your door. Keypad, voice, app and more importantly a physical key. So if anything goes wrong like app crashes or power outages, I know I will still be able to unlock my door. Speaking of the app, I am familiar with it so it wasn't a big learning curve for me. It will take a bit to get use to the layout and how to use it but nothing difficult. As for battery life, if it's anything like my other Yale lock, it won't be a problem. Last a long time before needs replacement.

I've updated every other generation of these and want to share how Yale has taken the time to improve the little things! If you haven't experienced not carrying a house key around everywhere, stop now, get a smart lock, and enjoy coming home! While many may have similar features, I want to share some of the improvements that many might not think to about. Installation...over time, the instructions have gotten more concise, the two sides fit together smoother and easier than previous generations, and getting the bolt to line up with questionably crooked frame holes is where this one exceeded my expectations. Now, I had to restart the setup app a frustratingly amount of times as on every previous generation, but they automated more, cut down on some initial connection issues, and once completed continues to work. Additionally, the matte white finish look surprisingly good and was a welcomed change up from brushed or polished metal like every other door hardware! This particular model looks a little basic, but it certainly has a lot of cool features if you really dig into the depths of the settings menus!!

I like this Yale smart lock. It looks good, and has held up to a midwest storm without crashing. It's definitely waterproof. Installation is pretty standard. There's a great 15 minute YouTube video by Yale that covers the physical installation. It includes how to measure to ensure the lock will fit your door. I had no clue doors varied so much for homes. Reading instructions, watching the vid, and doing the install took me near an hour since I wanted to make sure everything was right and no pinched wires. Setup was challenging. I even had someone more technically knowledgeable help, without success. We could not get it integrated with our Amazon. The Yale lock app did work flawlessly once we downloaded it and set ip up that way.It's just not smart home integrated. A cool thing is we can change that in the future by using a Matter enabled app. I'm sure as we add more smart items to our house, we'll be able to connect it. Evidently if you have a google home or a matter enabled app setup it's easy. I'll keep trying to integrate it with Amazon, and will update the review when I do. All in all, I like this lock, it's easy to program a "guest" code and remove it when not needed. It functions flawlessly, no complaints.

The YALE Smart lock comes with very clear instructions and was very easy to install. Luckily the everything physically lined up with my outgoing lock so no modifications were required to my door or door jam. Getting a code setup and everything connected to my home network was also super simple thanks to the built-in Google Matter support. I just followed the synchronization instructions and it showed up in my Google Home app along side the rest of my devices. I especially like that battery replacement on this particular unit is tool free unlike my previous smart lock. The buttons on this new Yale keypad are also a nice step up from my old lock. Very positive clicks and a nice responsive feel. The all white body with brushed metal handle and sharp lines give the Yale Smart Lock clean look that goes well with a modern esthetic. With it's easy install, simple setup, straightforward home app integration, and good looks this smart lock is a solid recommendation if you already have other Google home products.

This lock is pretty smooth and sleek I will say. I like that the buttons are large so less probability of mistyping. I also like that it has a manual key slot just in case the keypad goes bad or doesn't work correctly. I get the same alerts to my phone that I get with my doorbell app, but it tells me when my front door is locked and unlocked; plus I can lock/unlock it from the app too! My main issue was the app setup process via Matter --- I thought it was supposed to work through the Google Home app and it just didn't seem to connect properly. Then after some research I realized you need the Yale app and this other Router installed to make it work correctly. This is not the seamless process that is suggested by the marketing. You need to use the Yale app to access some of the unique features like automatic door unlocking when known people are near the door, so it is basically a two-app needed system, which is a hassle for a simple door lock. Nonetheless, I got this mainly to be able to remotely unlock/lock my door as needed, and this does that so while its not as seamless, it does its basic function well.

Love how easy it was to install and how easy it is to use. I recommend it.