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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the Smart Lock's ease of installation and high-quality build, noting its solid construction and attractive design. The responsive keypad and long battery life are also frequently highlighted as positive aspects. Many appreciate the inclusion of a key slot for added security. Overall, the product receives overwhelmingly positive feedback regarding its functionality and aesthetics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 57 reviews
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it five stars easy to use.I like how I can lock my door if im away from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the Google ecosystem, it is a great lock once you get it setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi connected door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one really fits my needs and was a good choice after becoming a google household over the past 2-3 years. The set up was mostly painless (any errors were my own fault so wont ding the product for that) and it does well alerting me to things. I will say the location of where you put the lock and how often that door is openned and closed in a day are good to consider so you dont go nuts from all the locked/unlocked notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale is trustworthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to match my door color and it matches perfectly! The lock is tight and very easy to function. Only a couple weeks in, but no complaints yet!

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Works with Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with HomeKit/Apple HomePod. No issues and easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall setup was not easy but the customer service at Yale was quick and efficient. Overall happy with the product but unsure if we will be able to use it on Apple Home. Currently only functional on the Yale app which is fine but not the reason we picked this brand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Installation ease
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Matter Makes My Front Door Smarter

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After nearly two decades in IT, I've seen plenty of "smart" devices that complicate simple tasks. So when I installed the Yale Smart Lock with Matter on my front door, I was cautiously optimistic. This is Yale's latest evolution from their successful Nest x Yale collaboration, now with Matter compatibility to work seamlessly across smart home platforms. Three months later, I'm genuinely impressed with how it's transformed my daily routine. The unboxing experience immediately tells you this is a premium product. The Snow finish I chose has this beautiful matte texture that resists fingerprints remarkably well, a detail that matters when you're using the keypad multiple times a day. The oval design is sleek without being ostentatious, and it perfectly complements my doorbell. The color matching between them creates a cohesive look. Installation took me about 35 minutes, which included removing my old deadbolt entirely. Yale includes an adapter for smaller bore holes, though my standard door prep didn't need it. Everything lined up perfectly, and the instructions were crystal clear, some of the best I've seen for a smart home device. The Door Sense component installed cleanly with the included adhesive, and I appreciated not having to drill into my door frame. Here's where things get really interesting. Because this lock uses Matter over Thread instead of WiFi, the battery life is exceptional. Yale claims up to 12 months on four AA batteries, and after three months, I'm still showing 85% battery life despite daily use. The Thread connection through my Nest Hub has been rock solid, commands from the Google Home app execute almost instantly, faster than I expected. Setting up was literally just scanning the QR code in Google Home and waiting about 30 seconds. The Matter integration means I can control it through Google Home today, but if I ever switch platforms, the lock comes with me. That kind of flexibility gives me confidence this investment will last. In daily use, this lock has become invisible in the best way. It just works. The push-button keypad responds well even when my hands are wet from working outside or full of grocery bags. I love having the physical key backup for peace of mind. Creating access codes through Google Home has been straightforward. I've set up permanent codes for each family member, plus temporary ones for service providers. Last week, our HVAC technician needed access while we were at work, and I created a code that expired after four hours, and it worked perfectly. The lock automatically locks after 30 seconds, which took some getting used to but now feels essential for security. Voice control through Google Assistant requires your PIN, which adds a security layer I appreciate. What struck me most is the build quality and reliability. Unlike some smart home gadgets that feel flimsy, this lock has substantial weight and solid construction. The interior thumb turn operates smoothly, and even in manual mode, the mechanism feels precise and well-engineered. The weather resistance has held up through several rainstorms without any issues. Yale's experience in traditional lock manufacturing really shows here. The DoorSense feature deserves special mention. It knows when your door is actually closed before locking, preventing that awkward situation where the deadbolt extends while the door is still open. This integration with Google Home also means I can check if I remembered to lock the door from anywhere, bringing genuine peace of mind. Looking at where this fits in Yale's lineup, it represents their commitment to the future of smart homes while maintaining their reputation for security. It's clear this was designed specifically for Google Home users who want a premium experience without complexity. Yes, the Matter ecosystem is still growing, and I expect even more features will become available through updates. But even as it stands today, this lock delivers on its core promise: secure, reliable, smart access that doesn't require constant fiddling or troubleshooting. For anyone already using Google Home or looking to start their smart home journey, this lock is an excellent foundation that will grow with the platform. After three months, I can't imagine going back to a traditional lock. The convenience of generating temporary codes, checking lock status remotely, and never wondering "did I lock the door?" has become part of my new routine. It's the kind of upgrade that makes you wonder how you lived without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously owned a model with a touch screen, but unfortunately, it cracked after being exposed to direct sunlight for an extended period. In contrast, this new model features physical buttons, which makes it much more durable and resistant to the effects of sun exposure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something smart and to pair up with our google friendly home. This was the answer. Being able to unlock your door from anywhere sold me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yales keyless lock is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new keyless option for our garage entrance to the house. Love that it also works with our Google Home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keylock. Integrates well with Google assistant. Also has key in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock! Easy to setup, and paired nicely with my smart home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great google lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome lock. i love the complete google home integration

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for google homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help to install but working well with my google system

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has potential... but falls short

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on its face it looks as if this would be a great product for those who have built out a google home system. But after careful consideration I decided to return the procust for a couple important reasons. THe first being that there are other locks int he yale lineup that provide even more bag for your buck. I do appreciate the key hole but that doesn't make up for the fact that if you wanted to make this item accessible then you would need to also purchase a google connect device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install programming was not that difficult

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Installation ease
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Lock is Yale quality, UI not so much

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the many smart locks I've owned over the years in various settings, Yale has consistently become my favorite brand. The app, locks, and options cover any scenario I need them in. They are good quality locks that are easy to use and install. I feel they are just as secure as any other non-smart lock as well. Overall, I would recommend this lock as it is good quality and good for Google Home, but it is definitely not the best lock Yale has to offer. You should really only consider this model if you are really integrate into the Google Home system. I think the best part of the smart home features of this device is that it supports Matter. Installation: Yale walks you thru this very well. The key thing is having an existing doorlock. I have not experienced the misery of creating a completely new hole/lock setup which could be tough. I digress, that's not on Yale. This should really fit the majority of normal doors easily. Look/feel/use: This isn't Yale's premium product. It works easily and looks like a nicer, yet basic, lock. The sound feedback is always good to have. It looks nice on the door. Works exactly like it should and doorsense is an excellent feature. I do wonder why an extra accessory is needed for it to detect the door being open or closed, since other brands have figured this out quite well, but it's not the end of the world. Battery life: excellent overall. App: This is where it gets interesting. Allegedly, you can use either Google Home or Yale. I much prefer Yale. My Google home set up it quite good but I am still experimenting. Using both in other situations, I feel like the lack of flexibility it constraining. Overall, this is a good lock for the Google Home power user, but not even close to one of Yale's best products. I would stick to another model in their line up overall.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Installation ease, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    21st century door lock

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Yale smart lock. It looks good, and has held up to a midwest storm without crashing. It's definitely waterproof. Installation is pretty standard. There's a great 15 minute YouTube video by Yale that covers the physical installation. It includes how to measure to ensure the lock will fit your door. I had no clue doors varied so much for homes. Reading instructions, watching the vid, and doing the install took me near an hour since I wanted to make sure everything was right and no pinched wires. Setup was challenging. I even had someone more technically knowledgeable help, without success. We could not get it integrated with our Amazon. The Yale lock app did work flawlessly once we downloaded it and set ip up that way.It's just not smart home integrated. A cool thing is we can change that in the future by using a Matter enabled app. I'm sure as we add more smart items to our house, we'll be able to connect it. Evidently if you have a google home or a matter enabled app setup it's easy. I'll keep trying to integrate it with Amazon, and will update the review when I do. All in all, I like this lock, it's easy to program a "guest" code and remove it when not needed. It functions flawlessly, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Installation ease
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good enough where it Matters

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Smart Lock with Matter is my 3rd Yale lock, 6th smart lock overall, and first of any of them to feature Matter compatibility. I found this new generation of Yale locks is a decent refinement over my previous Yale products, though it does have some quirks with the Matter implementation (which shouldn't come as a surprise to anyone who has used Matter devices so far). Still, I think this is a very good smart deadbolt that most people will be pretty happy with. #Unboxing/Physical install# The deadbolt arrived in a pretty typical box for this kind of product. In general, not much was very noteworthy with the packaging itself - although I do love that Yale include an actual paper manual (unlike some IoT brands that just give you a QR code to find a video or online manual). Only one key was included, which I thought was kind of odd. Otherwise, everything else was pretty standard. Most of the packing materials were cardboard, though some of the pieces came in plastic baggies (again not out of the ordinary). Installation was a breeze. I installed this in the same location that I had a previous Yale lock. I was able to get this installed in less than 15 minutes with a screwdriver and a drill. Factor in another few minutes to replace your strike plate with the one included from the box (which was identical to my previous plate, so I left it in place). #Setup/App/Matter experience# Once I had the Yale lock installed in my door, things got a little bit messier. I first tried to get the lock set up in Homey to see if Matter would work there directly despite not being advertised as supported. Unfortunately, it didn't work. I was able to get the lock connected to my Homey Pro but it wouldn't accept the lock or unlock commands (though it does recognize when it's been locked or unlocked, so you can use it for other automation purposes). Not surprising, but a bit of a bummer. I then factory reset the lock (very easy to do, and Yale even gives you a nice tool so you don't have to seek out a paper clip!), and set it up in Google Home. Here, everything worked right away, although I was disappointed that the DoorSense feature said it required a firmware update, and in Google Home you just get a "updates will happen within 24 hours" message and no way to force the update through. So, rather than wait 24 hours, I did another factory reset and set it up in the Yale Access app, which warns you that they recommend you do it in Google Home, though the lock works just fine directly in the app. Here, I was able to do DoorSense calibration and verify everything worked perfectly - except it still wouldn't update the Matter firmware to the supported version for DoorSense. Since I would rather have the lock directly set up in Google Home (or ideally Homey) rather than cloud-to-cloud via the Yale app, I went through another factory reset and again set it up in Google Home via Matter. Super easy to do these steps every single time, so as long as you aren't a nitpicky person trying to test every scenario for a review, this will all go smoothly I think. The firmware update ended up being done within a few hours of my install and I was able to get DoorSense calibrated in Matter the morning after. As far as using the Yale lock, it works very well. Setting passcodes is very easy whether you set it up in the Yale app or in Google Home. I like the feel of the physical buttons, and I love the look of the lock in general. Once set up in Google Home via Matter, I was able to share it via Matter to my Homey Pro (as before, I can't initiate commands from Homey, but I can read the unlock/lock status which is useful for controlling lights). Matter has been hit or miss (mostly Miss) for me in my home automation journey, but I think Yale has done a pretty good job with this product. It was is just super easy to get it set up. One other very positive note that I'm adding after typing the rest of my review - the lock doesn't hassle you about 2.4/5ghz shared SSIDs. I'm not sure whether it actually supports 5ghz, but it didn't care that my SSID was set up for both bands and hasn't had any connectivity issues since I installed it. Well done, Yale! The biggest negative with the Yale Lock with Matter is that it's pretty loud. It's by far the loudest smart lock I've used. It's not so loud that my family have complained and said it needs to be swapped back to its older brother... but my wife commented on it right away so it's definitely notable. This is the only reason I took off a star from my review. #Final thoughts# So, who should buy the Yale Smart Lock with Matter? Pretty much anyone, I think. It's priced extremely competively at MSRP, and it is super easy to set up in Google Home (other than an overnight delay for a Matter firmware update). Frankly, it does everything a Smart Lock needs to do, and doesn't require that you set up yet another cloud account with yet another vendor. Matter is showing a lot of promise, finally. Hopefully the compatibility with Homey gets worked out soon. In the meantime, I need to figure out a way to get it to be a little quieter, but otherwise I really like this lock.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only works in specific circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One things that is not said up front is that this lock only works if you have Google Hub or Amazon Echo or Apple Home. If you purchased this for a rental as I did; having one of those three items is illegal to have in a rental which makes this lock effectively a useless brick.

    No, I would not recommend this to a friend
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