Customer Ratings & Reviews
Customer ratings & reviews
Not As Advertised, Limited, Flawed after Years?Posted
Got the WXC-50 from Best Buy, and since I only get 15 days to return it, as per the limited return policy of Best Buy, I am forced to rate this quickly, as I package it up to take it back! My issues are common enough in online reviews. Best Buy's reviews of this product are misleading: in the real world, people seem to be about 50-50 in their thoughts on this device. My common problem: I was able to connect to my wifi, thus creating a MusicCast network, which my phone's spotify app, thru the MusicCast App, used to play a nice sounding stream. With the apps off, the device continued to play, so it'sn't based on you continuing to use the resources of your phone, and the DAC sounds very, very good! Then I tested the Bluetooth feature: spotify streaming from my phone sounded poorer than it did through the WXC-50, which confirmed that A) the yamaha is a superior sounding means of streaming to your system; and B) the bluetooth works differently than the wifi connection. When I tried to get back to the MusicCast network in my home, the Yamaha refused to do it. Nope. It wouldn't allow the Spotify to play through the wifi connection anymore. I reloaded the app; I rebooted my phone; I unplugged the WXC-50. All to no avail. As I sat there with my phone streaming spotify, but the yamaha just blinking at me stupidly, I decided to just return it. How awesome it may be is irrelevant; the Yamaha system fails because of it's lack of user friendliness. Online searches will reveal others with this very issue. For years now. And yamaha blithely advertises Spotify compatibility on the box itself. On the forums, people are told by yamaha that spotify is the culprit; others are told that yamaha is the bad actor; some suggest the iphone as a weak link. The bottom line is, this device does not work well with Spotify, and not just for me, so don't just take my review with a grain of salt. I advise you to research beyond Best Buys misleading selection of product reviews, and learn that even after several years, in addition to having outdated streaming speed capabilities, the yamaha WXC-50 has serious connectivity issues. I say, if you own an iphone and use Spotify, at least, to avoid this product. I wasted too much time trying to make it work. This isn't my fault, customer support, so please don't patronize me.
No, I would not recommend this to a friend