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Customer Ratings & Reviews

Your price for this item is $399.95

Customer reviews

Rating 4.6 out of 5 stars with 1627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the RX-V385BL 5.1-Ch. 4K Ultra HD A/V Home Theater Receiver's excellent sound quality and ease of setup. Many appreciate its connectivity options, power, and numerous features. A small number of customers noted the receiver tends to run hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver in Everyway..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm picky on what I buy. I buy by brands then model #s. My last receiver was Yamaha - so I wanted to stick with Yamaha. I wasn't impressed with the new design with the "giant" nobs in middle w small display screen. Seeing the last model #, I started my investigation. Reading "reviews" on this model from different review websites. Then reviewed the model back another step, I didn't like it. I came back to this model #. I then decided this Yamaha was want I wanted to buy. Easy hook up of all my different gadgets. The display was larger than my last model that broke. The display is a bold white led display - which I love. Even my family said the display was much easier to read - to see. The sound is awesome. Great definition. Sound quality. Crystal clear. I also use only Yamaha maha speakers. Satellite & Yamaha tower speakers with all different speakers built in. I'll never get rid of my Yamaha towers. The sound from them is better now from my older Yamaha receiver. I Love this Yamaha receiver. I'm so happy i drove to another Best Buy to purchase this receiver. A Great Receiver....a Best Buy Elite member..

    I would recommend this to a friend
  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome! Great power and clarity. I love this.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Easy to operate. Looks good in my living room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Denon for my TV sound system died after 10 years and it was time to get a new receiver. I only needed a 5.1 system and this Yamaha fit the bill very nicely. Inputs for my DirecTV, Apple TV, and Blue Ray. Easy to rename all the input sources to match those names. Slight difficulty in establishing sound options by source type but after an hour of plunking around figured out how to do it. Nice unit pushing clean sound. WiFi available but haven't used it yet. It's a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease

    Rated 5 out of 5 stars

    Great sound, great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Yamaha for many years, guitars, keyboards, electronics... This amp is no exception. It's simple, user friendly, and the bass tones coming through my sub are full and deep! It has plenty of inputs as well. I would ask for a couple more old school RCA inputs if there was anything I can think of that I would want to change, I still use cassette decks, and a feed from my computer that is analog. But I was able to connect everything I wanted, but I have used all the analog inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Cow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent addition to enjoying the new TV. The Sound is great with the four speakeers. I like the various audio adjustments for TV, Radio and other features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unbeatable sound, some quirky functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has fabulous sound. One quirky thing with my setup is that I cannot get my cable tv to play when hitting the TV quick button on the remote. I have everything set up correctly, but I have to use the HDMI 2 input. The TV button play nothing. All the other lighting/quick buttons work properly. But I am keeping the unit because the sound is excellent for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Yamaha home theater system is quite a step up from my last system. The sound quality is excellent. All of my other devices (Roku, DVD, etc) are easily accessed through the receiver. I'm still trying to get it to sync with my new LG tv. It powers on with the tv but I have to turn it off then back on for the sound to work. Most likely user error though. It also receives several more radio stations than my last unit did on FM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little receiver....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my needs. Run my bedroom TV system through this using my pc as the HDMI video source. Hooked up my TV via the Toslink audio and this receiver runs a pair of Bose 901's with ease. The sound is crisp and vibrant. This was a very inexpensive choice for my needs. After a year, I'm quite happy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Theatre Receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful unit. Has many settings, some of which I don't fully understand. On my desired setting sound is very clear and music is reproduced very well. Has many inputs and accommodates all of my needs and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Easy to use.supports all my devices and has Bluetooth support. Great value at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Power, Sound quality

    Rated 5 out of 5 stars

    Great receiver. Excellent power and sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this receiver packs great sound and power. Love the bluetooth as this is used to power our outdoor system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Yamaha Surround Sound Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great sound, easy to use. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good receiver for the price. I don’t have a whole house sound system so didn’t need to buy more than was needed and this one is great for the 3 speaker system I have. I only wish that the manual would’ve told us we needed a different HDMI cable in order to use only one remote vs one for TV cable and one for receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got it up and running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the receiver home, I was a little bit, overwhelmed with the complexity of hooking it up. After three weeks of frustration, I called Best Buy with my issues. Of course she suggested the geek squad, but I really couldn’t afford it. Thankfully she suggested I call Yamaha. It really worked out because the representative walked me through it step-by-step and I got everything up and working. I’m very happy with the receiver now.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Another home run from Yamaha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the capabilities of this machine! The setup microphone supplied with the unit is simply brilliant, making setup a breeze. I have been a Yamaha fan for decades, literally. Every single product I have owned with the Yamaha name on it has been excellent, from electronics to motorcycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my 16 year old Yamaha receiver. Paired with a 65" Samsung Neo QLED TV and Klipsch surround sound speakers for the perfect setup! One HDMI cable connection through the eARC ports simplifies everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for man cave speaker set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade/replacement for my old receiver (which was over 15 years old and finally gave out.) This one is great for the price, was easy to set up and gets the job done for my basement TV and speakers. Happy with my purchase and would buy another one if i ever needed for a different TV in another room of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most reliable receiver in my experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two perfectly good Yamaha receivers but needed to replace one due to hdcp 2.2 to go with our new 4k tv. Everything works as it should. I like the old remote better because you could pick the hdmi directly as opposed to scrolling up or down. I did program the colored buttons so this helps. I had a Sony for 15 years but the reliability does not appear to be the same for the newer receivers. I had two Denons and they had issues in a relatively short period of time but of course outside of warranty. I have not owned the high end units so I cannot attest to their reliability. For me the Yamahas have been the most reliable receivers for under $500. Fine the manual online. It helps tremendously when setting up this device with your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Open Box Deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this in the Open Box section of my local Best Buy. It was just the receiver with nothing else. No box, remote, etc. I have another similar receiver at home and that remote works for this on as well. Plus my TV can control the volume. I gave it to my kids to use with their xbox. It sounds great and has better features than the one my wife and I use. I may steal this one from them and give them the old one.

    I would recommend this to a friend
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