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Customer Ratings & Reviews

ZAGG - InvisibleShield HD Glass+ Screen Protector for Apple® iPhone® XS - Crystal clear-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 2941 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 2,941 Reviews
  • Rating: 1 out of 5 stars

    Horrible Flawed Design!!!

    Posted
    kkevin

    I’ve used Zagg screen protectors for years dating all the way back to the original Zagg. I switched over to Zagg Glass when I bought my iPhone 5s a long time ago. That scene protector as well as the one on my iPad Pro and iPad mini fit perfectly and they both have cases in them. The Zagg glass for the iPhone X is an extremely flawed design. I gave a case on my iPhone X and there is still a 2mm gap around the entire phone between the zag glass and the case, which leaves a nice area exposed for dirt and dust to gather. There’s also a rainbow effect around all of the edges of the zagg glass due to it not being large enough. I also don’t like that the entire top notch is exposed instead of just having a small cut-out for the earpiece like the Zagg glass was on my iPhone 5s.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Customer service with lifetime warranty

    Posted
    kcb321
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I generally don't care for screen protectors but with a new iPhone 10 for myself, wife and son I bought 1 of these for each of us to protect the investment. As this is a glass protector the feel is smooth and much the same as the phone's screen without a protector. It has a great feel and seems to prevent the smudges, oil from fingers/face, etc. from showing on the screen protector (it looks cleaner whereas without a screen protector I seemed to always be "wiping" the screen across my shirt or something else to clean it. The best part is the lifetime warranty. No questions asked, for the nominal cost of shipping (~$6) a new one arrives in a few days with a mailing envelope to return the damaged one. So, this protector is more of an investment than some but the piece of mind and customer service is priceless.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Rainbow edges

    Posted
    starr070
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had the Zagg glass+ screen protector installed on my new iPhone X. Everything about the protector was great: nice feel, finish with less fingerprints, excellent clarity. Except for the rainbow edges of the glass on a white screen. The protector has smooth beveled edges so the way it reflects light from the white screens is awful. It has this rainbow green pink effect which was blinding. If the protector was slightly larger than the screen going onto the black rim around the screen or if it didn’t have smooth beveled edges it may be ok. I couldn’t stand this rainbow effect and I had to return it. Luckily, I paid for BestBuy installation and they swapped it out for another style screen protector. The mobile staff at my local store were very helpful.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Rainbow edges

    Posted
    bb05
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I will start off by saying that this screen protector is easy to put on and where it covers the display, looks great. The issue I have with this screen protector is in how it was designed. It is just a little too small for the screen leaving an odd rainbow along the edges of the screen on one side and around the bottom. After one day I went back to the Best Buy store location and was told I would not be able to return this, that I had to speak to Zagg directly. I did call Zagg and they told me that "I would get used to it". Really? That is not the response I was hoping to hear from a company I have used for many purchases before. I was also given the option to spend MORE money on a more expensive screen protector that may or may not work with a case. Please do yourself a favor and look for another product. Do not waste $40 like I did, only to be told to fix it you have to spend more money. Unacceptable.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Feels like my real screen

    Posted
    nanos21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’m not a fan of the soft plastic, because I feel like they start to get yellow after some time. This glass protector looks and feels amazing to the touch. I take care of my phones very well so there definitely the chance of having the protector spider when damaged. Better the protector than your actual screen. In any case though, this might be annoying to some. The reason I’m not giving it 5 stars is because the protector only covers the lit area of the phone. The little black edges on my iPhone X are still exposed. To add to that, you have to get the protector exactly right, I didn’t have an issue, but there are some people that get too shaky. Lastly, even though my glass is on almost exactly, when I turn my phone to the side I can see the screen colors reflect from the cut glass. Another little thing you have to consider. I don’t mind it, I purchased it to protect my screen and it’s been strong so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Screen Protector for Phone

    Posted
    Lijia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've bought this screen protector 2 times. The first one broke, but I'll tell you why. I was walking in my house. It was dark and stormy, and the air in my head was uncertain. Suddenly, my phone dropped out of my pocket. I gazed upon the metallic shimmer of my phone as it dropped helplessly into the abyss of my home. I gasped in that split second of horror as my phone went tumbling towards the floor. I feared that the beautiful display on my phone would crack and shatter into useless fragments of glass and debris. I prayed to the lord that my phone would survive. But there was no intervention from the lord, only my screen protector! The screen protector sacrificed its integrity for the eternal integrity of my phone. Thus, I swiftly purchased another one. God bless.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    THE BEST

    Posted
    karaokelady

    Zags glass screen protectors are the best. Some reviews say there is a rainbow effect, that is because the sheild is not lined up on the phone properly. I had to go back to Best Buy with my phone, they installed mine uneven, causing rainbow effect. They replaced it and it fits perfect now. I have been using Zagg screen glass protectors ever since they came out. I have on my iPad , which was dropped on face, I received minor corner edge crack only on the shield!! Did not have to replace shield. If you’re buying the best phone, you need the best protection for your screen & that is Zagg #1. I also bought otterbox defender for my Iphone 10 , that combo will keep your expensive phone protected. I very highly recommend both Zagg & Otterbox

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Warranty and Great Customer Service

    Posted
    Jimbo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I registered my ZAGG screen protector online At ZAGG.com. the first day putting the screen protector on my iPhone X following the instructions even used the tape to take off dust. I managed to get dog hair between the two. Called Zaggs customer support and explained what happened and they sent me a new one. even asked if I wanted to upgrade for a price. I opted into purchasing the upgrade. they sent me an upgrade.all without any hassle. I didn't like the upgrade and called ZAGG and they made it better. I was completely satisfied with how they approached my situtation. they even registered the screen they sent me online. how convenient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the ZAGG products

    Posted
    Sierra
    • My Best Buy® Elite MemberElite Member

    I bought my first ZAGG product for my iPhone 6 Plus. I have broken so many phones so when I got it I had a big outter box on my phone, which I love the outter box brand I just hated having such a big case. I was very nervous to try one of these screen protector until I was talked into it at Best Buy. I loved it. My screen protector has broken but my phone never did. So of course when I got my iPhone X I bought another one. I do noticed the rainbow edges like everyone else but it doesn’t really bother me. Also I had a problem with my screen protector bubled up on the corner and wasn’t sticking anymore. Since I registered my my products online I requested a new one and just had to pay shipping. I also just recently bought one for my Apple Watch. Wonderful products I would recommended to anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It’s the installation

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Although the Zag screen protector for iPhone X is an excellent product, the professional installation by the Best Buy technician is the best part. If they make a mistake or a hair is visible after installation, they replace it at no additional charge. Well worth the $10 investment for their service. On the screen protector itself, I’ve had three protectors on my X and all cover the viewable surface but do not extend to the edge due to the curved surface on the phone. This has been an issue when using Contacts and trying to select an individual based on the first letter of their last name. The alphabet on the right is small and nearly on the line of the screen protector. I view this as an iPhone issue more than a screen issue.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Rainbow Effect- Poor design

    Posted
    Todd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I honestly don't know how many stars this protector deserves. It's a 5/5 for damage protection (the entire point of having a screen protector), and a 1/5 for quality, poor design, and thought going into making it. The protector is the same exact size as the actual LCD (not the entire screen, but what you can actually see when the screen is on). That being said, it creates the "rainbow effect" around the borders. It's very obnoxious. For a $40 screen protector, you'd think Zagg would make it slightly larger on the sides, so this issue wouldn't happen. Overall, yes it protects the device, but its hard having the rainbow colors show through in the my visual periphery. Ill give it a few days to see if the curing will have any affect on it, but I highly doubt it. Most likely returning it and going with a cheaper protector.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s okay

    Posted
    RifRaf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It’s okay. A little thicker than the screen protectors I used in the past, but perhaps that provides more protection and make screen damage less likely. My real disappointment was with Best Buy/Geek Squad. I paid Geek Squad about $8 to put the screen cover on and was told that fee provided me with an extra warranty. Turns out when I went back complaining of a scratch on the plastic cover, they said the warranty was through the manufacturer and the fee paid to Geek Squad to install it for me provided no added coverage. The said I had to buy another cover and even pay Geek Squad AGAIN to put on the new one. Don’t pay Geek Squad. Do it yourself. It still started peeling off even with their “expert instalation”.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Quality / Design Flaw

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I decided to give Zagg products a try after doing some research online, based on prior Zagg products for older iPhone models. At a first glance, the screen protector was great and worked exactly to the expectations the research provided. However, there is a design flaw in this product. It is too small, and is creating a halo rainbow effect around all of the edges of the screen. I actually bought 2 of these screen protectors in the event I incorrectly installed it the first time. I actually removed the first screen protector because of this issue, and then installed the second one thinking I did something incorrectly. But, the same issue appeared on the second install as well. I think it would be only fair to customers that Zagg correct this issue and send replacement screen protectors to customers once the design is fixed.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Lacking complete coverage and hard to install

    Posted
    216440
    • My Best Buy® MemberMember

    I bought this screen protector because I have been brand loyal since 2009! Zagg makes great protectors, but I have been a little disappointed with the screen protector for the iPhone X. It’s too small and does not fully cover the screen. Because it doesn’t cover the screen fully, the bright OLED screen glows through the edges of the glass protector and is very visible. Installation was also slightly difficult trying to line up the protector with the screen notches. I have an Apple case on my phone and there is still plenty of room between the screen protector and the case. I wish they would make a non-case friendly version or redesign the protector to cover the complete top of the phone with a cutout for the speaker. I am recommending this case only because I haven’t been disappointed with precious Zagg cases.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good protection for the glass on your phone

    Posted
    sabagak
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like the idea of having a protective glass sheet on top of my phone's glass given the kind of damage that can (and will) happen to a phone when it is dropped. I like the insurance (return) policy on this one, although I have not had to try it out yet. My son's phone fell and the screen protector cracked a little in the corner, then it fell again and now there's a barely visible hairline crack in the protector. My son wants to replace it, but I am going to wait and until it really shatters as the crack can barely be felt (let alone seen). That said, if the protector had not been on the phone, the glass would have shattered to a thousand pieces I'm sure. I'd definitely recommend this for a child's or teen's phone especially.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money...

    Posted
    jaimekaye

    I purchased this screen protector 11/03/2017, the following day it had a scratch on it and then on 11/05/2017 I got it out of my purse to see it had shattered? For a $39 screen protector I expected it to be a tad more durable. I also noticed the same rainbow glare effect on the screen because the glass is a tiny bit short of covering the entire screen the correct way. ZAGG does offer a lifetime warranty, but charges $6 for shipping to send the replacement. Now I'm stuck spending more money for them to replace a product that's clearly not worth me spending any extra money on or I'm out $39 and have to buy a different brand.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Unfortunately not great

    Posted
    Rick
    • My Best Buy® Elite Plus MemberElite Plus Member

    If it was the right size, it would be great. Like other reviews have stated, it's a micrometer smaller than the screen which 1. Makes it extremely difficult to line up and 2. Causes the screen to shine through the edges causing a distracting rainbow effect. I paid the mobile department to install it because I didn't trust myself. She messed up the first one and just threw it away. The second one is on as good as it gets, but just doesn't cover the whole screen. The edges also seem to collect dust and pocket lint. I feel bad returning something that can't be re-sold, but I'm going to try to get my money back.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Definitely the best screen protector, very pricey

    Posted
    Mainshopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Definitely overall the best screen protector, especially if you have the new iPhone X which is all glass. My only complaint is that it doesn’t go all the way to the edges of the screen, there is a gap between the screen and the case, which projects an odd visual when you look at it a certain way. If the screen breaks they replace it, they definitely guarentee their product and for this, I purchased it. Another pain is that you have to register the screen protector which means more unwanted emails from people that you really can’t be bothered with because you already purchased the item. Overall it is a great screen protector, but it is a little pricey at 45$....worth the investment though if you just spent 1300$ on a new phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent glass but tough to center

    Posted
    Syddny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Unlike the iPhone 6 glass, this package did NOT have a centering device and left it to your judgement as to where to position the glass on the phone. I had the phone off (to avoid inadvertent keystrokes), but that was probably a mistake. I was off by a mere fraction of a mm, but I still notice it, daily. Also, the label they put on the cover for the glass gives instructions, but isn’t removable and makes it impossible to see if you have any bubbles until after the glass is attached and the cover is removed (I had a major bubble left in dead center after I’d carefully removed all from the edges. A major pain to get the last air out at that point.) As with all ZAGG Invisible Shields, the glass itself is spectacular!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Must Have

    Posted
    Chuckychuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    A screen protector is something that you really must get if you use your cellphone as I do, and more importantly if you are clumsy like me.It is also the number one prevention of screen breakage that there is. And the best one that I have come across is from Zagg. They have a terrific product and if you register your screen protector they provide free replacement coverage for their product. The protector is designed to absorb the impact from a fall, so it is not unusual for these to shatter When dropped. That doesn't make them defective. It means they have done what they were intended to do. The fact that they will be repacked for free from Zagg is a bonus and will save you money in the long run.

    I would recommend this to a friend