Customers are pleased with the keyboard quality and the protection offered by the Rugged Book Go Keyboard Folio Case. Many appreciate its long battery life and ease of use. However, some users experienced issues with the hinge and found the case to be somewhat heavy and bulky. The stand's durability was also a concern for several customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 165 reviews
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Nice
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome fit and protection. Not bulky and it’s slim enough to still fit in my personal bag
I would recommend this to a friend
Pros mentioned:
Keyboard quality, Protection
Rated 5 out of 5 stars
love keyboard so far
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This keyboard is very user friendly. It has multi colors on the keyboard and makes for easy typing in the dark. The shell is very sturdy and my iPad Pro fits like a glove in the case. I have dropped it once and the keyboard gave way but nothing broke which I was really impressed with. I enjoy using it and gives me peace of mind knowing that my iPad has good protection. Thank you!!!
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Cons mentioned:
Hinge
Rated 2 out of 5 stars
Serious Design Flaw
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is, I believe, the fourth Zagg Rugged Book Go Keyboard Case Folio Case I have owned and, like its predecessors, it has broken in exactly the same way: one of the plastic hinges that secure the stand on the back of the tablet snapped. Aarrgghh! I have been so careful with darned beast, because I like the case apart from this issue. The keyboard attaches via magnets—very easy to use. But now, once again, the tablet won’t stand up. I am so over purchasing—and using—warranties for this accessory and will be looking for something else.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Keyboard quality
Rated 5 out of 5 stars
Very durable case!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m new to the iPad world so I wanted something that would protect my new investment since I have very slippery hands. I have to say this case has saved me a few times already! The keyboard is very easy to use And holds a long charge. I’ve gone three days without charging with no problems.I would definitely recommend this case to anyone who is rough on electronics!
I would recommend this to a friend
Pros mentioned:
Ease of use, Keyboard quality
Rated 5 out of 5 stars
Bullet proof ... well close to it.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Every Zagg product I have bought I have loved. Easy to connect, use and also has withstand my brother who tends to destroy electronics quite easily. This one is a bit slicker from previous I've used to like it event more and the key board comes off easily so yo can set some distance between the monitor and board. Makes the iPad feel like a mini laptop.
I would recommend this to a friend
Cons mentioned:
Hinge
Rated 3 out of 5 stars
Zagg disappoints
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have bought Zagg products for YEARS--this product is disappointing because: it doesn't come with a USB-C charging Cable, the magnet is not very strong with the keyboard and iPad coming apart easily, not all the keys worked and the hinge was broken. Zagg will replace ONCE but if have the same problems I'm out of luck.
When it does work and when it does pair I do like it. The keys are easy to use and like the pencil holder.
Also have one for a 12.9 inch 2018 and have had same problems.
IMO Zagg really got this one wrong.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Weight
Rated 4 out of 5 stars
Bulky and heavy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A little more bulk and weight than I wanted, but it does protect well.
I would recommend this to a friend
Rated 5 out of 5 stars
My Favorite case/keyboard combo of all time!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have owned, used and tried many keyboards and case combos for ipads over the years....This is by far my favorite and the BEST keyboard case I have EVER owned or tried!!
At first, I was struggling with the swiping up because the first place it opens to feels & is too close to the bottom of the screen. After a couple of minutes I realized because of the magnet attachment, and unlimited viewing angles, it is soooo easy to simply move it a little bit to adjust it to a better position for swiping!
What I Love about the Zagg Rugged Go:
* The smooth & soft feel of the entire case and keys on the keyboard.
* The sturdiness of the case, it does not feel or look cheap in any way and I think it is quite beautiful, especially in comparison to Zagg’s “rugged” models of the past.
* The pencil holder that keeps it from being knocked off during transport, yet doesn’t interfere with the charging magnet feature, nor does it make it difficult to grab your pencil when you want it.
* Backlit keys. If you have ever had backlit keyboards— nuff said. If you have never had them, then seriously, you don’t know what you are missing. The backlighting on this keyboard is very nice! You have choices! 7 colors and 3 levels of brightness for each color! Colors are: White, Blue, Aqua, Green,Yellow, Red, & Purple
* How easy it is to remove and/or adjust keyboard and set up the ipad in any position, for example, you can use the keyboard in your lap and put the ipad on the table next to you while lounging in a recliner. But it is also possible to position it just right on your lap. Viewing angles are unlimited and the choice to separate the ipad from the keyboard is a simple undertaking and connects right back with the magnetic attachment. Note: I have had cases in the past that “said” they were detachable keyboards, and they were, but not easy to put back together and often ending up in eventual broken hinges. This case is truly detachable & simple to put back together. There doesn’t seem to be a stress point or reason that repeated use will cause cracking or failure.
* Long lasting battery after charge and uses the same USB C cable as your ipad to charge it. I can’t say exactly how long it will last but I have not had to charge it again after initial full charge in over 2 weeks of fairly heavy use on the 11” and I’m at 67% today.
* Battery indicator shows up on your ipad widgets so you can see instantly if you need a charge. Note: swipe right from your home screen to see widgets, and if battery levels aren’t showing go to the bottom of the screen and select edit to add the battery level to your widget view, you will see your ipad and your pencil battery level here as well.
Personally, I believe it is well worth the added weight for both protection and all of the other conveniences and benefits!! I weighed it on a kitchen scale that I believe to be fairly accurate:. Total weight for the 11 inch with ipad in it is 2.7lbs, Apple says the 11” weighs 1.03 so the case will add 1.67lbs to your ipad. Total depth is approx ¾” when closed at the thickest part where the back flap folds down.
Finally, it is a tight and perfect fit. This is a good thing but it takes a little doing / finagling to get your ipad into this. This is not a case that you will want to be taking off and putting back on on a regular basis.
I say 2 thumbs up! Go for it, then give it a chance to get used to the simple adjustments and I don’t think you will be disappointed!! Great job on this one Zagg! Thank you so much!!
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Cons mentioned:
Hinge
Rated 2 out of 5 stars
Bad design...
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two big problems are that the case doesn’t overlap the edges so they case keeps popping off at the corners. The second is the hinges on the back stand already broke broke. I use it daily and adjust the stand all the time. Within a month one was broken. The second one is about to go now. Horrible design. Another problem is when the keyboard is attached it’s very hard to swipe up because it blocks the bottom. I really don’t see how this product managed to be approved. Only reason I gave it two stars is because the keyboard is pretty good.
No, I would not recommend this to a friend
Cons mentioned:
Stand
Rated 4 out of 5 stars
Not too shabby.
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent case for the money. Not as durable as it looks so don’t leave it laying around. However, this is for my young child’s iPad and she can be tough on things. The back stand broke fairly early on. This was due to her negligence, however, it clearly looks a lot more durable than it actually is.
I would recommend this to a friend
Pros mentioned:
Keyboard quality, Protection
Rated 5 out of 5 stars
Zagg The Best
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very well made. Protects IPad Pro 11 all around. Keyboard works great. A must have for any IPad Pro 11 owner. Zagg replacement warranty can not be beat, They will replace product with new one at no charge,
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Rated 4 out of 5 stars
A good choice...
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like Zagg iPad cases. This latest version has a flap you fold down a flap to prop it up. It’s a great improvement on the hinged version. I also like that with the keyboard attached, the iPad is tilted up just a little and that makes it more like a desktop keyboard. I would buy this again.
I would recommend this to a friend
Cons mentioned:
Hinge
Rated 4 out of 5 stars
Overall good case
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have been using iPad with rugged book on IPad Air, then IPad Pro, then the IPad Pro 11 now I like the previous hinge better. Having the ability to turn the tablet around when not using the keypad is very convenient for me and I miss that in this new IPad Pro 11 Rugged Book design.
I would recommend this to a friend
Pros mentioned:
Battery life, Keyboard quality
Rated 5 out of 5 stars
Best keyboard case for iPad Pro 11"
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best keyboard cases on the market for iPads. The detachable keyboard is convenient and works well. Haven't had any issues with battery life or bluetooth pairing since ownership.
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Rated 4 out of 5 stars
Nice case!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is really nice and like the magnetic detachable keyboard with built in stand on the case. Only reason didn’t get 5 stars is bc I keep reaching for a mousepad since has plenty of space for one at bottom. Wouldn’t change anything else. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Rated 4 out of 5 stars
Keyboard
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a nice touch keeps me from having to you my fingers to touch the screen on the ipad, but you still have to if u need to move the curser that’s the only thing I don’t like about it.
I would recommend this to a friend
Pros mentioned:
Keyboard quality, Protection
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a little heavier but great protection for my apple pro. Love the keyboard
The pen fits nicely. It doesnt come with a charging cord and you must charge separately from your pro.
I would recommend this to a friend
Pros mentioned:
Keyboard quality, Protection
Rated 5 out of 5 stars
Awesome!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works great! It does a wonderful job of protecting the iPad. Being able to separate the keyboard is a huge plus. The stand ensures the iPad is at the right angle for you
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Easy to use sturdy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is better then some of the past Zagg cases. I feel like maybe they have learned their lesson and made a more durable and user friendly case. If you want to feel like you are using a laptop this is the case for you!
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Rated 4 out of 5 stars
Great case and keybaord
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that the case can stand on its own without the keyboard. Keyboard works great. Wish there was a physical switch to turn off keyboard instead of holding power button 3 seconds. Only negative.