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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 165 reviews

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69%
would recommend
to a friend

Customers are saying

Customers are pleased with the keyboard quality and the protection offered by the Rugged Book Go Keyboard Folio Case. Many appreciate its long battery life and ease of use. However, some users experienced issues with the hinge and found the case to be somewhat heavy and bulky. The stand's durability was also a concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 165 reviews
  • Rated 4 out of 5 stars

    Makes messaging much easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for one with limited hand mobility. It is sturdy and makes iPad interactions. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great case/keyboard combo for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school and keyboard is excellent! Would highly reccomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this cover a lot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cover a lot. I just wish the keyboard fold to the back of the iPad when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect perfect perfect perfect perfect perfect perfect

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is strong and easy to disconnect the keyboard

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    2 of These Broke in Less than 3 Months!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one of these cases for my new ipad in November on Black Friday. At the end of December, the hinge that holds up the rear stand cracked i half. I returned the case to Best Buy and they replaced it. In mid February, the replacement case also broke with the exact same problem. I refuse to pay Zagg to ship a replacement so on my way back to Best Buy I go to return the second unit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Works awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy, but I am not too worried about the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and great protection for an expensive item

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke soon after purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a durable case with a keyboard is awesome. However, for a case being over $125, it’s shouldn’t of broke within the first couple uses. The keyboard is detachable, which is awesome of course but the stand on the back awkwardly positions the tablet. Two hinges operate the stand which are made of what appeared to me, cheap plastic. I returned the case and just purchased the “famous” ZUGU case on Amazon. It’s working much better and for a decent price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so rugged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attraction of a rugged case for my 12.9" iPad Pro was to protect this rather expensive tablet. The case did provide protection; however, the built-in kickstand did not stand up at all and proved to be a major weakness. The kickstand through moderate use broke after two months of daily use without ever leaving my home. It just cracked and broke off--not rugged at all. If this had held up this case would have been a big winner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Durability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case and the flexible ways it can maneuver. I broke my case (my fault) and the process to get a new one thru the company was simple and only $9.99 for shipment. They have a limited year warranty which comes in handy especially since this case is $150.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great for what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really satisfied with my product. It is really durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Case, Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great, but it is not durable, the hinges broke once, zagg replaced which was appreciated but it broke again on the replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a sturdy case for my new Ipad. There were so many choices. Looked on line then went to the store to see them in person. The salesman was very helpful and actually helped me decide which one would be best for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality, and does not protect device well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In regards to quality: - I am on my second case. The first one got replaced under the warranty after the stand that folds out to keep the iPad upright broke off. My first case was the first version for the 1st generation iPad 11 Pro. It’s now about 6 months later, and the new case (the updated model for the 1st and 2nd generation iPad pro) is starting to have the same problem. Considering the cost of this case, I would expect a 2 year life span, minimum. In regards to device protection: I am also not impressed with the protection this case offers the device. Several times, I have noticed that the iPad was starting to slide out of the case. The worst experience I had what after a drop. I had my iPad in the case, AND. In a padded zippered notebook. I dropped it from about 3 feet onto a tile floor. My initial reaction was to not be concerned since my iPad was double proctected. However, when I opened it up, I found that the screen was completely shattered across the entire device. Since then, I do not trust this case as a protective measure for my iPad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kick stand fragile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the case is great. Works well protects the iPad. The weak st Pot is the hinge on the kickstand. Snaps very easy!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Too heavy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was too heavy for my use. I ended up buying one from Apple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you think someday a sound bar will not be necessary? Maybe televisions will have their own respectable audio.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Too heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was heavy and clunky. I returned it for a different option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plus a keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Zagg keyboard, (Because of upgrades, not defective products!) The only time I had a problem with product reliability, Best Buy gave me full credit on a replacement.

    I would recommend this to a friend
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