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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 109 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the keyboard quality, ease of use, and protection offered by the Rugged Messenger Keyboard Folio Case. Many appreciate its long battery life and the functionality of the built-in stand. However, some find the case to be heavier than anticipated. Overall, the positive feedback on key features outweighs the concerns about weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 109 reviews
  • Rated 4 out of 5 stars

    Pairs well with my Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with iPad. Provides protection and keyboard in compact package. Batter life not as good as previous Zagg keyboard case however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some times the fn key does not match the letter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very handle it, but for few signs like shift parentheses does not match.. shift 0 gives you = sign. There a mismatch command.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As Advertised,Rugged Messenger Keyboard Folio Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to attach to device and connect. Offers excellent protection and keyboard typing, but not easily positionable for lap and tabletop use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little stock but I did get the cartridge I needed (but not the one I wanted) for my new Edson printer. A bit overpriced, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item and warranty!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Make sure you register item for their warranty. Our unit had an issue after a year with the power connection. Contacted Zagg and they replaced it with questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Bad Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself is sturdy and seems well made. I have not dropped it so I can’t speak to it’s protective qualities, but again it seems it would do a good job. The issue with the first one I had is it makes the iPad flash between multiple screens and all kinds of other crazy things. I checked my iPad with Apple, no problems. It appears the Bluetooth on the case was the issue. I returned it to Zagg they sent me a new one. This one won’t stay connected with Bluetooth and it causes it to flash in between the iPad “keyboard” and the Zagg keyboard. It’s beyond Best Buy’s return time and I’ve done everything the Zagg tech said to do. Still a keyboard that’s very frustrating to attempt to use. Avoid these keyboards, they are a waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    stopped working after a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible stopped working after a year. I dont recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zagg folio keyboard case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rugged messenger keyboard folio case for the iPad his excellent it connects with no problem it never drops I have problems. Great keystrokes and functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case exceeded my expectations. Durable and protective. Not as bulky as I thought it would be. I did add the Zagg shield so I feel my device is fully protected.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    Keyboard is not so rugged.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not hold up to a nine year old....several keys missing at this point. The actual iPad case is doing alright, but we got this for the combo. Not sure if there is a better option though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Zagg keyboards

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for someone who bought their first iPad. So far, so good. I have had a few Zagg keyboards and have been very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This buy is a great match for my IPad. Price was great as well. Store pickup was fact, friendly staff. Thank you,Best Buy Tuscaloosa, Alabama.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Keyboard for begginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this wireless keyboard it’s very easy to use and is lightweight and best it’s durable strong and will protect your iPadOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for my new iPad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard, the keys are like “real” keyboard keys and the illumination is great!! Very happy with this purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great case, but floppy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great unless I tried to use it on my lap. If I set it up anywhere other than a flat surface it felt very flimsy and floppy since it was a folio case. Other than that very sturdy and protective

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with my ipad7g the keyboard has a really nice feel to it and diffrent type lighting overall really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice keyboard case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my iPad. It works great! I like that the case can easily be separated from the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Brand!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product to someone who’s looking for a sturdy case to keep their iPad safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is high grade and it will surely last for a long time! I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes working on an iPad so much easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Zagg keyboard kicks butt. It gives you more screen room and makes navigation easier as well

    I would recommend this to a friend
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