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Customer reviews

Rating 4.7 out of 5 stars with 116 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 116 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. It actually is really smooth when playing gmaes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy of a buy.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote i use for it my phone, or my ROG Ally. Love how versatile it is and the money options it gives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller very smooth to play with no problems at all I love this controller wish I could use it with my Xbox but my switch and computer works just fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome but meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice, looks nice, and sounds nice. However, the input delay is pretty wretched.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to play smash. Build quality is good but dash attacks don’t work perfectly all the time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should love that it’s wireless and rechargeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, reasonably priced option. For me, it makes playing on Nintendo Switch much easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Zen pro controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zen oro controller awesome quality almost like the original controller or better no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needs symbols on buttons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great play and feel. But my wife requested some symbols in the buttons so I can instruct her better on which button to push.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Oddly dysfunctional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller had massive input problems, it tended to eat inputs or double press them very often. The amount of customization is nice but I had to return the controller because playing games with said issue was near impossible. Just spring for an official pro controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected not amazing but overall what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming controller is amazing I take it on all my trips thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to buy more!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic controller fantastic price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the sticks and the durability of the plastic

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buttons stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was great. The controller connected effortlessly to my switch and the battery life is great. Unfortunately, the buttons, particularly the Y button, are starting to stick. I’ve only had the controller for about two months. It should not be doing that already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller felt like an Xbox controller which was nice. Paired with my switch, Ally X and my iPhone/iPad. Controller randomly stopped working and flashing all of the lights on it but would not connect to any devices. I had to use a SIM tool to reset the controller by pressing the button on the back of the controller and it started “working”. After the reset, the X and Y buttons no longer worked and the controller became useless. No software or firmware updates nor were there any other troubleshooting suggestions available. I gave up and returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    6 months later

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this control 6 months ago. My daughter loved it. She's a big fan of the X-Box style controller which this one gets perfect. As of 3 days ago the controller won't stay on. It turns on connects to the switch and power itself down after about 3-5 seconds. None of the "known fixes" are working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Zen Pro is awesome.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zen Pro is an awesome controller for its price designed for Nintendo Switch gamers who want to customize their gaming experience. The controller features a high-performance grip. The first thing that impressed me about the Zen Pro was the build quality and ergonomics. The controller feels solid and comfortable in the hands, with a textured grip that prevents slipping and sweating. The controller also has a sleek and modern design, The second thing that stood out to me was the customization options, such as, it triggers according to your preferences and playstyle, you can assign any button or switch between three preset profiles with a button press. The third thing that I liked about the Zen Pro was the performance and compatibility. The controller works flawlessly. The battery life is also decent, lasting up to many hours on a single charge. The controller is compatible with most games, especially those that require fast and precise movements. I think it is worth it if you are looking for a controller that offers unparalleled customization and performance. In conclusion, I would recommend the Zen Pro to anyone who wants to take their gaming to the next level. The controller is well-made, comfortable and customizable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst controller ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller stunk did not program easily when you programmed it to one thing it wouldn't program to the other you couldn't change back and forth like it said it good and the amiibo card reader did not work at all I would give this product zero star rating would not recommend it to anyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially reluctant to buy this controller but it worth every penny. It is well built and high functioning. Very easy to setup and fun to play.

    I would recommend this to a friend
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