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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1060 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality, ease of use, and stability of the Smooth-Q 3-Axis Handheld Gimbal Stabilizer. Many also praise its affordability and long battery life, while some users note challenges with the weight capacity, app functionality, and calibration process for certain phone sizes. The stabilizer's features are also frequently highlighted as a positive aspect. A few users experienced difficulties with balancing larger phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,060 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best entry level gimble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far, although it is my first gimble and since it was affordable compared to its competitors. Easy to use works well with iPhone plus although you might notice a light tilt but not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for beginners. It works as it should but after using it to record some videos I notice it does have some flaws but I cant complain for the price I paid for during black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Stability
    Cons mentioned:
    App

    Rated 2 out of 5 stars

    Great hardware, poor app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the responsiveness and it even handled a note 8 very well. However I must say that the app has a poor rating for a reason. Unfortunately I didn't check the app beforehand. I will be returning this item and I already ordered a DJI Osmo just now. I rather shell out the extra bucks then deal with finicky software. By the way the app wont connect to a note 8.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Calibration

    Rated 3 out of 5 stars

    it was frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gimbal probably worked well for most people but I had a difficult time with an iPhone X. It was frustrating to open the app, connect via bluetooth, go to the camera part of app, switch to follow mode and then highlight the object you want to follow. The gimbal moved too slow to follow the highlighted object. The instruction lacked details and the online tutorial from the manufacturer website lacked details about it. It also lacked details about calibration. The Windows app sucked and couldn't connect to the gimbal to determine if there is a firmware upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Video quality

    Rated 5 out of 5 stars

    Great stabilizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally you can record video without that awful shaking. Movie-like footage. For 99.99 it’s a steal. Great item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Stability

    Rated 5 out of 5 stars

    Outstanding handled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best of the best, works super good with my iphones and androids and user friendly as it is easy to use and program.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Stability

    Rated 5 out of 5 stars

    Nice Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with iPhone 7, 6 plus, and XR. It is a good stabilizer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great gimbal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great beginner tool for those who want EXTRA smooth video. The battery also lasts forever, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Cheap alternative in an over priced market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome for just wanting to upgrade your home videos or school video shoots. It is hard to balance larger phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using a Gimbal so I didn't know what to expect but man is this nice for video recording. This will smooth out that jerky jumpiness seen in video taken on a device by hand and make everything seem cinema-like. However, it isn't a cure-all and definitely takes a bit of getting used to. You need to walk a bit slower and maintain your balance with your knee's as opposed to just regular walking. There are 2 applications that can be installed on a smartphone, ZY Play for the camera itself and the controls on the device to be used with it, and Zhiyun Assistant to configure and optimize the gimbal itself. It took a bit learning how to use the Assistant app but it's extremely handy to control the speed of the pans and the degrees of tilt to your preferred preference. Apart from that, the gimbal has been fantastic. Make sure to balance out whatever device you're gonna use it with first with the gimbal. Use the dials to adjust the balance of the device before turning it on. That'll reduce the strain on the motors and therefore the drain on battery life. And speaking of battery life, this thing keeps on trucking for hours! And it can charge whatever device you're using it for! I honestly think it's an incredibly good option to consider if you're looking at something like say, the DJI Osmo.

    I would recommend this to a friend
  • Pros mentioned:
    Stability

    Rated 5 out of 5 stars

    I never thought it would work this well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with very expensive Ronin gimbals with large cameras and have had some luck and some issues, so I never thought this inexpensive gimbal would work this well. The product works great if you make sure to balance your phone with the adjustable arm. The software is a great asset and worked flawlessly. I even use this for live broadcast of sporting events like basketball to get smooth under the goal shots. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Stability

    Rated 5 out of 5 stars

    Good gimbal for starters

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a pro photographer by any means, but with this gimbal you can do a lot of things, such as timelapses, panoramas, and once you get the hang of it with the app it's even better, stability is great, I don't see why you would pay hundreds for a gimbal when you could get this and still permorms the same as other expensive ones

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    So much better then anticipated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason 4 and not 5 is cause the app gets buggy rarely. The mode selection is a little off at times but that it has a few modes was sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Stabilizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget to have to achieve smooth motion during shots. Used it with my gopro attachment and I was able to get great stable pictures and angle. Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great smartphone gimbal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gimbal is easy to use. Does take so getting used to, but once you familiarize yourself with the device and app, it’s a nice piece for smartphone videographers.

    I would recommend this to a friend
  • Pros mentioned:
    Stability

    Rated 5 out of 5 stars

    A video creator must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help me make videos with my boosted board & it’s been amazing. A lot of useful controls for time lapses. The stabilization is really good especially when used with the app. & it’s way cheaper than the dji osmo. It works great with my iPhone X & 6s plus but I would recommend taking off your case if you have one on your 6s plus. Oh & has a USB port for charging your phone how awesome is that? Oh & a case for the stabilizer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this to maximize what i currently have (hero 5 session and iphone) as i believe buying other products will not be practical. A lot of learning in using it but it executes its purpose of stabilizing your video. Only thing lacking here is it does not tell you what mode you are in- a waste if time trying to figure it out since you need to test to see which mode you’re in. What i like about this product is the motion time lapse (which i still have to play around if im going to use my gopro session using an adapter). Im still happy about the purchase though i still want the dji osmo pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and makes so much of a difference when taking videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. So much fun. Great gimbal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Stability

    Rated 5 out of 5 stars

    My favorite gimbal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly use this thing for more shots than my dslr. Just too convenient

    I would recommend this to a friend
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