Samsung - 17.5 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless steel

You want a fridge that can keep up with your busy lifestyle. Freeze or chill items fast, keep ingredients fresh for longer, and get a seamless look in the kitchen with this counter-depth Samsung refrigerator.

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$687.99
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Reg $1,249.99
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Color:
Stainless steel
  • Fingerprint Resistant Black Stainless Steel
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Samsung - 26 cu. ft. 3-Door French Door Refrigerator with CoolSelect Pantry - Stainless steel - Larger Front

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Key Specs

  • Product Height
    70.13 inches
  • Product Width
    32.25 inches
  • Height To Top Of Door Hinge
    70.81 inches
  • Depth Without Handle
    28.13 inches
  • Depth With Handle
    30.5 inches
  • Refrigerator Style
    French Door
  • Ice Maker
    Yes
  • Lighting Type
    LED
  • Color Finish
    Stainless steel
  • App Compatible
    No
30.5"
Samsung - 17.5 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless steel - Front_Standard
32.25"
(Doors closed)
70.13"
Frequently bought together
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Overview

What's Included


  • Owner's manual
  • Samsung 17.5 Cu. Ft. Counter-Depth French Door Refrigerator

Ratings & Reviews


Overall Customer Rating:
87% of customers would recommend this product to a friend (263 out of 305)

Features


17.5 cu. ft. capacity

This fridge has 3 spill-proof, tempered-glass shelves, 2 humidity-controlled crispers for fruits and vegetables, and 2 gallon bins.

Counter-depth design

Keep your kitchen cohesive. A counter depth fridge blends better with cabinets and other appliances, for a more spacious cooking area.

Surround Air Flow

Cool food evenly. This fridge circulates air to keep everything chilled at the same temperature.

Power Freeze and Power Cool

Freeze or chill food quickly. Firm up ice cream in the freezer or get drinks cold fast in the fridge with the push of a button.

Twin Cooling Plus™

Keep the fridge humid and the freezer dry. Fruits and veggies stay fresher for longer in higher levels of humidity, and frozen foods avoid freezer burn and taste better when they’re kept dry.

Freezer drawer

The lower freezer drawer has an EZ-Open Handle and divider, so you can organize frozen foods your way. Use the automatic ice maker to access cubed ice when you need it.

LED lighting

Don’t worry about excess heat and glare. The gentle LED lighting brightens the interior of the fridge without wasting energy or space. Plus, a door alarm will alert you if the door is left open.


Overall customer rating

4.2
87%
would recommend to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    Do Not Buy Samsung

    Posted
    Furious

    I would have given this product no stars but that is not an option on this site! DO NOT BUY THIS OR ANY OTHER SAMSUNG APPLIANCE...THEY DO NOT STAND BEHIND THEIR PRODUCTS! I purchased this refrigerator in Feb 2017. Worked fine at first until April when it just stopped cooling. Called Samsung had to wait a week for service. Of course, I lost all the food in the refrigerator and the freezer. The technician replaced the main PCB and the unit worked until for about 2 weeks and then stopped cooling again. Had to wait another week for service. Once again I lost all the food. The same technician came again in May and this time he called Samsung and spoke to the tech there who told him to place foam pads inside the PCB unit...this is a fix??? The unit worked again until June this time (Wow! That was a great repair) and the same thing happened. Called Samsung again and they sent the same repairmen, because he is familiar with the unit and the problem. Had to wait almost a week this time, lost the contents of the refrigerator and freezer...sound familiar? This time the technician called Samsung and the Samsung technician had him do some tests and determined the compressor is "probably" bad. The tech that was in my home was not certified to make that repair (?) so they said they would have to assign it to a different repair company. At the same time I called Samsung myself and spoke to Alcimer, in the Executive Customer Service Dept. She spoke with the repairman who was in my home and said that at that point she would refer the case to a special department and I did not have to worry because I would be getting a new replacement unit. She told me I would get a phone call in the next 24 - 48 hours to set up how it would be done. I asked her if I should set up an appointment with the other repair service just in case and she assured me that it was not necessary. That was yesterday. Today I got a call from the other repair company to set up an appointment. Of course I was very confused as to why this was occurring so I told her I would take her number and call her right back. Well, that was a joke. I spent the next 3 hours on the phone with Samsung . First, I spoke with a service rep, Iandre, who told me everything from that they had no records of me having any problems, to that the repair company that I used (which was given to me by Samsung) was not a certified company. Finally when I asked to speak to a supervisor, I was told that none were available to take my call. I finally got back to The Executive Customer Service Dept only to be told they don't know who Alcimer is and that she was not authorized to replace this defective refrigerator. I told the whole story to another service rep, Demera, who said I needed to have the other repair service come and determine if the refrigerator was irreparable. I thought that was what had been going on the last 3 service calls. I asked again to speak to a supervisor and after a VERY long wait I spoke with Michael who was not any more helpful than all the other service reps. So after all this, I was forced to agree to another service call which I had to set up myself. I was told by all the reps that I spoke to that they would get someone out there as soon as possible which I was told would be tomorrow. So I got off the phone with Samsung and called Petro, which Samsung assured me they can make all repairs, only to be told the next appointment is July 12th!! 2 WEEKS AWAY! So I called back Samsung and guess what...they are closed for the day!! By the way, Samsung has never offered any compensation for all the food I lost. DON'T BUY SAMSUNG! They DO NOT STAND BEHIND THEIR PRODUCTS!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    "not cooling" within one year

    Posted
    Jason

    I bought this Samsung refrigerator, RF18HFENBSR, on April 2016. It worked ok for 10 months then I noticed "not cooling" enough over time. I kept lowering the set temperature and worked a little while, then "not cooling" again over time. It took about 4 months to figure out the real problem. I found some ice building up inside small holes at the lower back panel (there are 2 small holes). Then within 2 weeks, the ice took up the whole back panel and the whole unit becomes warmer and warmer. When I called the Samsung, their answer was "out of warranty" since it was more than a year. I explained the problem started way before one year since I tried to correct the problem by lowering the temperature over time. Finally they allowed one time part coverage but not for the labor, which I paid $200 on my own. Samsung has known the problem with defrosting issue. There has been a class lawsuit in previous years with similar problem! I am not the only one having these issues. There were several models involved since this is the systemic issue rather than individual one. I would like to share this to everyone so that no one suffers from the same problem. By the way, I rarely post any review but this is so important for me to neglect. Please please do not buy Samsung refrigerator. You will regret it. What a disappointment from this product or Samsung! I am adding the picture how bad it was when the tech took out the back panel. It was fully covered with ICE! It took for almost one hour for the tech to dissolve it and replace the panel.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cheapest Counter Depth

    Posted
    HonestAbe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have been looking around for a counter depth and this is the cheapest one they have (not in a bad way) . It looks great since it has LED lights and it's a Samsung so they all have the digital inverter with 10 year warranty. No ice or water dispenser on door really clean up the look. Tried to get stainless platinum but apparently they are no longer making them and after a month of trying to get it delivered we just chose the real stainless steel instead (which is honestly a nicer material and finish anyway). Stainless platinum is magnetic but this stainless steel version is not (sides are magnetic though). Normal size pizza boxes and other large items won't fit. Not many large drink container storage areas without moving shelves or laying soda bottles (2 liters) on their sides. After almost a month still has a plasticy smell to it, haven't used Armor All freshener yet but will most likely need to. Be aware that this fridge has no filter and I would suggest adding an in-line filter for the ice-maker. Ability to turn ice off with a button is great and it also has a digital display of temperature of the fridge and freezer along with an alarm (if door is open for a few minutes), an air fresh lock seal on freezer (seals out air almost like a vacuum suction type effect when closed), and an energy saver button that supposedly saves energy. Water line in for ice maker is 1/4" plastic and will fit in with easy quick connects (no metal fittings). Fridge is fairly quiet, you can still hear compressor but nothing louder than any fridge I've ever had. Power box is on top so that adds another few inches to top of fridge height. Space is kinda small but it's definitely a nice looking fridge inside and out. Would recommend if you want to save money and still get a counter depth and French doors.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator for a small kitchen

    Posted
    Geoffrey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We wanted a smaller refrigerator for a house that we were remodeling to sell. The old refrigertor was a typical 36" wide 34" deep that made the kitchen seemed cramped since it crowded the doorway, covered the light switch and jutted into the room. We were so happy with the looks that we bought the exact same model for our kitchen for the same reason. Plus the old refrigerator had failed. The new Samsung makes the kitchen seem more spacious. On the plus side, the refrigerator is quiet, has dual digital temperature controls. We love the French doors. The ice maker is hidden in the freezer, which is far better looking than having an ugly dispenser on the refrigerator door, IMHO. This is a smaller refrigertor than the one it replaced. Instead of 3 drawers, it has 2 plus a smallish tray. Which means that it holds less food than a bigger refrigertor. But for the size and looks we wanted, we didn't see a whole lot of choices. Laws of physics haven't changed. Bigger refrigerators hold more than smaller refrigertors. For me and my wife, this size is perfect. The only negative is that the first adjustable shelf on the refrigerator door Is really high and can't be adjusted lower. The first shelf is almost 18" high from the bottom shelf on the right door, and 14" high on the left door. This wastes space unless you happen to have really tall wine bottles. Can't comment on reliability other than it worked when first plugged in and continues to work. I think for the price, this refrigerator represents a great value and I would recommend it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Disappointed

    Posted
    Alex
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been extremely disappointed with this refrigerator. I would avoid purchasing for 3 reasons. First, the freezer has wildly uneven temperatures between the top and bottom shelves. The top shelf is far too cold even when on the warmest freezer temperature setting. Ice cream and other similar goods are frozen solid and it is very challenging to have to run warm water over them before consuming. The second problem is the ice maker. It is terrible. The ice collects at the back of the ice maker and every single time I open the freezer ice cubes get pushed back and fall into the abyss of the back of the freezer. I have had to remove the entire freezer door unit multiple times to clear the ice out. Ice Cubes also fall out the back of the freezer door and onto on my floor daily and I have puddles of melted ice on my floor. The third problem is the freezer door. It does not close easily and if you are not very careful it will remain slightly cracked, which causes the freezer to warm up too much, melting the ice cubes and my frozen foods. Once the door gets closed properly, those items freeze again causing one giant ice brick in the ice tray. I have wasted so much water emptying out and thawing my freezer trays to clean up the frozen mess. These issues are not only intermittent but every time I use the freezer. I have suspended my ice maker use and now purchase bagged ice. Best Buy, is there anything you can do to remedy this issue for me? I would love to return this freezer but am past my return date. :(

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    FAILED DESIGN MODEL

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Only over a year of use and you get 1 glass of water leakage inside the fridge under and inside the drawers! Can you believe that much water you have to drain every 2-3 days or you fruits and vegetables are ruined before you get a chance to use them. Samsung was really up to the task when I reached out to them for repair or warranty, here’s what the said: “ we are sorry this has happened to you but we know the solution and can fix it quickly but the warranty is for 1 year so you would have to pay for the technician visit 80$/hr + services which are 160$ plus any parts which arebeing changed... all because their design has a problem for draining the extra water created during heat absorbing system in the back of the fridge. Interesting Bust buy adviced there is no permanent fix to this flaw as they had changed multiple parts without success and advised to purchase a different brand?! My recommendation to you dear free : DO NOT BUY SAMSUNG REFRIGERATOR . this comes from a customer who has had LG and Samsung over last decade but the quality has dropped drastically in the new models. Warranty and services are also very expensive compare to item price

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Best fridge for space we had

    Posted
    Bennett

    It's a nice looking refrigerator and not a bad price. Our last one was a GE Hotpoint 35+ years old and it still worked fine, but the shelves were plastic and breaking and we figured it used a lot of electricity and there were no replacement parts made for this any longer. So, we determined for our 1938 house, with very small space for the fridge, this was the best choice. The problem we had at the beginning was that the tracks of the freezer kept icing up and would not open all the way without a struggle. I finally figured out the solution when I bought some ice cream and it was rock hard at -2 (the recommended temp), but at +8 it was perfect...and (bonus) the tracks no longer iced up!!! The fridge is set to 38 and seems fine. Also, it kept making sounds, but then we realized we had to turn off the ice maker (we don't have this connected - who's too lazy to make their own ice, and I hear they are nothing but problems). So that was our experience. I hope this helps you. I really like the fridge and we have had it about 2 months now.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not buy

    Posted
    Judy

    Today I had the third Geek service call for a refrigerator bought in January 2015. I see two other reviewers have described the same problem: evaporation coils inside refrigerator part froze over and unit stopped cooling. Very helpful tech defrosted on first service, replaced main board and defrost sensor on second call and ruled project sensor bad and can't be repaired on third visit. Fortunately its under warranty but three times food has been discarded as well as causing the inconvenience of no working refrigerator for weeks. I have submitted a food spoilage form. We'll see...I always read product reviews but haven't submitted them. I now feel more responsibility to help others make wise choices. I wish more people would review products after they have them a year instead of just after installation.

    No, I would not recommend this to a friend






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