Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless steel

I was researching all my option finding a fridge that would fit in my designated space, no wider than 32", no higher than 67", and I was eager to get a French door and bottom freezer fridge. Almost impossible? Yes, when you check all the other retailers, unless you are willing to pay a fortune. Like always I ended up at BestBuy, talked to my favorite sales man, he looked immediately knew this model would have the measurements. At that time he recommended to wait until Labor Day week, when appliances usually go on sale, and it went on sales and I got it for $1,259, free delivery, free haul away of my 26 years old top freezer. This fridge is amazing, no noise at all, shelving is nice and convenient, like the LED light, love the door alarm. Love the ice maker, although I did not install it, since I had major water damage after an ice maker leak before, and I am going with the old fashioned trays. I am not using that much ice anyways. If you always had a top freezer, it takes a little time to get used to a bottom freezer, but there is more than enough space for a single person. and in the fridge I love the pantry drawer. It has an option to turn the energy saving feature off, according to the manual turning it on might cause water buildup inside, well, compared to my old fridge, this is saving energy even with the feature turned off, I am certain. And since it is declared as an energy saving appliance I even get a $ 25 rebate from First Energy, which will be applied to one of my next electric bills.

This is the first French door refrigerator that fits in the fridge area in my kitchen without requiring a remodel, or at least the removal of the over-the-fridge cabinet. Therefore, we've had an 18 cubic foot traditional fridge until now. This one is very nicely organized, shelves and bins move easily, so it accommodates items of all shapes and sizes. All the shelves and bins are clear so things are not getting lost. The freezer organization is wonderful! The ice maker doesn't take up much space. The crispers are doing their job, and I love the huge pantry drawer. The lighting in the fridge and freezer is bright and flat, and I am enjoying not having to shuffle things around to get the tall stuff that got scooted behind the light. It cools and freezes like a fridge should. We haven't yet been able to find our water line turn on valve, so I haven't tested the ice maker yet. While I am comparing this fridge to an old, no frills model, I believe that anybody with a small fridge hole in their kitchen would LOVE this fridge. It's the same exterior size as my old 18' model, but this one's got 20% more interior space and is so well organized that it seems even bigger - the interior space is all usable. We have a galley kitchen, so the french door model is nice because people can walk through the kitchen even when someone else has the fridge open. I've got dogs that like to sleep in front of the fridge, and since the freezer's on the bottom I'm not having to make them move every time I want something out of the fridge. It seems like a quality item. Time will tell. Hope it lasts because I love it.

I have purchased multiple Samsung Refrigerators, this is the first one that I have had problems with. I bought this refrigerator and it would not cool below 50 degrees. I lost food and Best Buy replaced it with a new one. This one keeps food sometimes below 40 degrees and sometimes as high as 42 degrees. I am taking measurements using a kitchen thermometer in a full gallon of water which I leave in the refrigerator. This refrigerator I understand blows cold air into the freezer and from there into the main area of the refrigerator. Most of the Samsung French Door Refrigerators are "Twin Cooling" with the cold air going directly into each area. Based on my experience I would only purchase a larger refrigerator with this "Twin Cooling" feature. I have had multiple repair people from Best Buy and Samsung and they have not been able to improve the refrigerator performance. I had requested a different refrigerator within the time period to request a change and was told that it was up to the manager and that they would not replace the refrigerator. I have never bought a new refrigerator and had it not be able to keep food cold. My 15 year old refrigerator actually froze some food sometimes, which is something that I would not be able to do with this refrigerator and I am lucky if food is below 40 degrees.

We were looking to replace a GE frig that was 16 years old. What we found is that all of the new frigs in the 22-24 Cubic Feet models were really too tall and thus to tight height wise and would not meet provide the two inches of required air space at the top. This Samsung was one of the few that would actually fit. Read the reviews and it seems like Frigs are not lasting like they used to and so we decided why buy more gadgets like in door water/ ice that just seem to have more to go wrong. Have had this frig for 45 days and so far no issues. A couple of quirks. 1) the french doors do not open fully, 2) the left door has a special seal that slides under the right door to seal of the center area where the doors meet and it seems easier to close if you close the left door first, 3) every time we close the freezer, it makes a noise, nothing too irritating, but a small noise for a few seconds. Overall the frig does what it is supposed to. We’ve had no issues with it so far. Has decent flexibility with shelves and freezer seems to hold a lot compared to our old GE. Also expect the power consumption to be significantly less. If you watch for sales you can find this for as low as 999 during the July 4th Holiday promotions. Knowing that, I’d have a hard time paying retail price for this. Given the opportunities for so much to go wrong, a service plan might well be worth it if it only costs 30 or 40 dollars a year and you can get it for up to five years.

Please be aware of a problem that most Samsung products suffer from. Our three door refrigerator, that is only five years old, had one of its door handles break while trying to open it. The part, which holds the pin that holds the door handle, broke. The plastic part IS NOT REPLACEABLE. That means that if this part breaks, you have to buy another complete door. There is nothing wrong with the door other than this weak plastic part. The plastic part that failed probably costs a buck or two to make and maybe twelve dollars in a store, if it was sold, now costed us $300. It seems that during design and assembly, SAMSUNG has placed a PLASTIC part that is not repairable and the customer is responsible for their mistake. Custom services' response was that there was nothing they could do because my refrigerator was not under warranty. Since my fridge is five years old, a warranty wouldn't have helped anyway. Your concern should be that SAMSUNG's products have these parts in them. If your spending your hard earned money on SAMSUNG products, your depending on the SAMSUNG name and reputation to help its customers out when one of their products has failed. This is a design flaw by SAMSUNG. SAMSUNG should take responsibility for their mistakes.

I actually love my fridge! After replacing a 20yr old fridge, I was happy to have it. The only drawbacks, I miss having a dairy compartment on the door for butter, the shelfs are too deep for the butter dish. My old fridge's freezer was a top compartment ,so I was unsure about the bottom drawer design, but the freezer holds more than it looks! The only draw back is the food being exposed every time someone goes in for ice. I wish the bottom basket stayed inside, while the top shelf slides out. Or perhaps just the ice bin sliding out separate. Perhaps another layer of protection (like a cover over the bottom) to keep the food from frost exposure. Yes, the top drawer covers it ,but it doesn't seem quite enough. The only safe spot for the frozen pizzas to lay flat is on the top shelf with the ice bin. Again a potential frost problem. If they had a way for just the ice bin to slide out separate that would be awesome. ( can you tell I have teenagers using the fridge). If you do not use a lot of ice it shouldn't be an issue. However, overall I do love the fridge. I love the look of the stainless steel ,but I would probably pick the standard black or white in the future as the special cleaning of it is a bit problematic. I prefer just wiping it clean with soapy water or spray cleaner as needed instead of the smelly special stainless cleaner needed. But I must say it does look Great! It was a great value & a vast improvement over my old fridge. I just hope it lasts as long!

We purchased this refrigerator to match the other Samsung appliances we purchased and because it is one of the few smaller sized fridges available. Besides the complete run-around we got from Best Buy on the original price on this item that was not honored when we were billed (still waiting for our credit...), this is very expensive for what you get. We were replacing a cheap GE that was in our house when we moved in and honestly, I'm not sure this 'upgrade' is much better. The motor is LOUD, why? It seems like it should be whisper quiet for the price and the fact it is 2017. This is louder than our old cheap fridge that the motor was failing on, and why we bought this new one. The crisper drawer on the right does not open when the left french door is closed -why? This seems like poor design. You can open the crisper drawer on the left when the right french door is closed. If you put bottles in the doors they move all over the place - needs to be some sort of option to add to prevent this from happening. Quality doesn't seem to justify the price. I would not buy this item again. Additionally, VERY disappointed with the run around we received from BB on this purchase when THEY were the ones who delivered 3 weeks late and then could not honor our original bundled pricing for our appliances. Really poor customer service and follow through.

Bought this as a replacement for a side-by-side fridge that came with our house. This was not our first choice, or even third choice for that matter, as we had a number of issues with availability for the units we really liked. We've had it for about a month and so far we are very pleased with this unit. Ample space in the French door fridge up top, shelves are adjustable and fit everything we need to fit, storage on the door is ample and can even hold the big jug containers. Bottom freezer has two deep bins and a slide-out drawer containing the ice tray. Icemaker works well. Very happy with freezer space as we don't seem to be as cluttered as we were before in the side-by-side unit. This unit does not have a water dispenser, so we bought a Brita which fits well on the top shelf of the fridge. Noise level is unnoticeable, look of the black fridge is sleek, magnets will stick to front of the fridge. Lighting is ample.