Samsung - 22.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

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Samsung 22.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the Door Ice and Water: There's room for everyone's favorite foods inside this Samsung refrigerator. It offers convenient storage features like gallon-size door bins, a full-width pantry drawer for party platters, and a compartment in the freezer that holds up to 16" pizzas.

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$1,899.99
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Was $2,499.99
Protection Plan Options
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Color:
Stainless steel
  • Black stainless steel
  • Stainless steel
  • White

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Key Specs

  • Product Height
    70 inches
  • Product Width
    35.75 inches
  • Height To Top Of Refrigerator (Without Hinges)
    68.875 inches
  • Height To Top Of Door Hinge
    70 inches
  • Depth Without Handle
    28.5 inches
  • Depth With Handle
    31 inches
  • Total Capacity
    23 cubic feet
  • Refrigerator Style
    French Door
  • Ice Maker
    Yes
  • Lighting Type
    LED
  • Color Finish
    Stainless steel
  • App Compatible
    No
31"
Samsung - 22.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel - Front_Standard
35.75"
(Doors closed)
70"
Frequently bought together

Overview

What's Included


  • 22.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
90% of customers would recommend this product to a friend (482 out of 541)

Features


Keep groceries fresh

The Twin Cooling Plus temperature management system maintains a high humidity level in the fresh-food compartment and a lower humidity level in the freezer compartment to help prevent freezer burn.

Humidity-controlled crispers help extend produce freshness

Includes 2 crisper drawers that extend the life of fresh fruits and vegetables, reducing waste.

Control the temperature of specific items

The CoolSelect Pantry drawer allows you to pick from 3 different temperatures to store food, and makes an ideal place to defrost items safely.

Chill your favorite drinks or firm up ice cream in minutes

Power Cool and Power Freeze options can lower the temperature of either compartment in minutes.

Organize contents with ease

5 spill-proof, tempered-glass shelves contain small spills to simplify cleanup and provide ample space for storing groceries. An adjustable shelf accommodates tall, oversize items.

3 Gallon-size door bins

Along with 3 smaller bins, there's room for large containers and lots of condiments.

Generous amount of space to organize frozen food

A divider separates 2 large bins, and the drawer has a compartment to separately store up to 16" pizzas.

Access filtered water and cubed or crushed ice with the push of a button

Thru-the-door ice and water dispenser with filtration that removes impurities to ensure a fresh taste. You can also control settings from the dispenser's LED display.

Locate items you need in any lighting condition

High-efficiency LED lighting emits minimal heat, helps conserve energy and offers a space-saving design.

Auto pull-out upper freezer drawer for easy access to your favorite treats

EZ-Open handle ensures smooth opening and closing action, and a drawer divider helps keep frozen foods organized.

Door alarm

Helps to save energy by alerting you when the refrigerator door is accidentally left open.

Ice Master icemaker produces up to 5.9 lbs. of ice per day

The space-saving design helps conserve space in the fresh-food compartment.

Free delivery on appliance orders $399 and up

For new water line connections, special installation is required which is not included with delivery. Call 1-888-BEST BUY (1-888-237-8289) to find out more and to purchase installation.

Required parts sold separately

Find essential parts for installation in the accessories section on this page.


Overall customer rating

Rating: 4.3 out of 5 stars with 541 reviews

90%of customers would recommend this to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    Design flaw; failure expected

    Posted
    MGhostSoft

    They know this product fails easily and that's why they're trying hard to sell you extended warranty at an unreasonably high price, because you WILL spend more to fix issues. Ask for $250 for one additional year of warranty coverage and over $1000 for three years? How much is the likelihood of failure do you want your customers to assume? And it DOES fail after one year. My fridge became very noisy at 14th month. Their warranty no longer covered this kind of issue. Do a simple Google search and you'll see that it's a very common problem of this product. This model doesn't have a defrost model because Samsung claimed that it has no frost problem. It's nowhere close to the truth. I managed to open the inner back panel and found that the whole panel was covered by thick ice. The picture attached is already the status after a long time heating because otherwise the panel won't come out. It's only 14 months of normal usage. And this is recurring! The second attack happened 4 months later and the third one happened 2 months after that. Now it's been one month and let's see what happens next month. Every time I do a fix, I need to move all food out of the fridge and let them stay outside for at least 24 hours, usually resulting in waste of them, and hours of removing the panel and melting the ice. Can you imagine having to do so every 2 or 3 months for a product that is expected to last 20 years? So much hassle. Their app was not functioning. When the fridge is in AP mode, the app was never able to find my home network. I caught and examined the network traffic by this app and found that the app wasn't even trying to make a connection when it claimed not being able to find a network. This is the last product I buy from Samsung.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Refrigerator

    Posted
    Billy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We are in the process of remodeling our home. We purchased this refrigerator along with a Samsung gas range and dishwasher. We had new kitchen cabinets built and installed prior to the refrigerator being installed. We had our cabinetmaker "box in" the space for the refrigerator with side panels and overhead cabinets, creating a "hole" that the refrigerator slides into and results in the refrigerator being completely enclosed and the front flush with the front of our cabinets/countertops. We have only had the refrigerator a few days now, but so far we absolutely love it! I was a little worried when we first started considering counter depth refrigerators that we would be losing a significant amount of space compared to the full size models. But that is not the case at all! This refrigerator has tons of space inside with several large drawers and lots of room for large containers (gallon size) in the shelves on each door. The freezer is huge as well. I had read some reviews before we purchased this that said the refrigerator was noisy and sometimes very loud. I have not found that to be even remotely accurate. This refrigerator is super quiet! We are beyond 100% satisfied with this refrigerator and look forward to getting many years of good use out of it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good so far, but with a few issues

    Posted
    Bub1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had to get a counter-depth fridge due to space constraints with our cabinets, and did a ton of research before settling on this one. Overall have been pleased with the performance of the fridge itself, though we've only had it three weeks. More spacious inside than our old side-by-side and flexible in terms of configuration. Same with the freezer, like the pull-out shelf. Ice & water dispenser is quick. Only real complaints: - A few of the interior door shelves are tough to use because they're so narrow (due to the position of the icemaker)- very minor - Surface smudges easily- very minor - More importantly, the hinges on top of the fridge extend much further back than I thought they would, a full 10" from the front of the fridge. Because of this, the fridge will not slide all the way back into the space that we have for it. We are going to have to try to cut into the bottom of the cabinet above the fridge, which is a pain, but necessary if we want to keep the fridge and have it not stick out several inches farther than we want it to into the kitchen. If we can't make that work, we're going to try to return this and get the non-counter-depth version, which would end up looking the same as this one, but give us a few extra cubic feet of storage space and cost $100 less.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Be careful

    Posted
    Patricia

    I was so excited to get all new Samsung appliances. This review is based only on the refrigerator. I only gave it 3 stars primarily for two reasons, though there are many other small complaints. The first major issue you need to know, is that black stainless steel DENTS, very easily! This is our first experience with anything but stainless steel, and it rates poorly compared too two prior stainless steel refrigerators/appliances. We have dents, minor, but still, in places you can't even figure out how they got there. So be careful, they are not as durable as regular stainless steel. Secondly, the ice maker breaks, a lot. Like they say they tubing gets compressed too much, and it causes it to leak water inside the refrigerator as well as outside, when you get ice, water always comes out first. We have had ours repaired twice in under a year. And, the ice maker is small, or it just doesn't work right, and we run out of ice regularly!! The few positives it has, looks great, somewhat conducive to storing things, as far as you can move shelves and stuff, do NOT come close to the headaches and negatives we have had. We loved Samsung, till we got their appliances, now, would honestly never buy a Samsung appliance again. ( The double oven is the only exception, not the microwave or the dishwasher are worth the money either.). Sorry, just don't want others to save up and be disappointed as we have been. Good luck!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for for the price

    Posted
    RonS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Got this to replace a fairly new, similar model that makes the rounds under about 10 different brand names (KitchenAid, Dacor, Electrolux, Frigidaire, etc.). That one turned to junk in about 2 years of use. By comparison, this Samsung blows them away. Less of an industrial look on the outside but pleasing nonetheless. Significantly more interior space. The lighting is excellent and the drawers (which have broken on the "better" model) are on rollers. The innovative fold-up shelves are great for varying the use of the unit without moving/removing shelves. The only thing the other model wins at is the ice maker. I'm not crazy about the maker on the Samsung. It is noisy. And the advertising on this model brags about the capacity, but it barely holds enough to fill a 1/2 gallon pitcher. I also wish the compressors were quieter - surprising at this price range. Don't get me wrong, this unit isn't "loud", it's just louder than I would have liked. Still, it is quieter than what i've heard from similar models. This is a great refrigerator, especially if you can get it on sale.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Buyer Be Aware

    Posted
    Frustrated

    Please be aware of a problem that most Samsung products suffer from. Our three door refrigerator, that is only five years old, had one of its door handles break while trying to open it. The part, which holds the pin that holds the door handle, broke. The plastic part IS NOT REPLACEABLE. That means that if this part breaks, you have to buy another complete door. There is nothing wrong with the door other than this weak plastic part. The plastic part that failed probably costs a buck or two to make and maybe twelve dollars in a store, if it was sold, now costed us $300. It seems that during design and assembly, SAMSUNG has placed a PLASTIC part that is not repairable and the customer is responsible for their mistake. Custom services' response was that there was nothing they could do because my refrigerator was not under warranty. Since my fridge is five years old, a warranty wouldn't have helped anyway. Your concern should be that SAMSUNG's products have these parts in them. If your spending your hard earned money on SAMSUNG products, your depending on the SAMSUNG name and reputation to help its customers out when one of their products has failed. This is a design flaw by SAMSUNG. SAMSUNG should take responsibility for their mistakes.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good!

    Posted
    Mindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Delivered somewhat on time (at the VERY end of the pretty wide delivery window) by really professional, courteous guys. Worried about getting scratches on the wood floors but they did a fabulous job. The fridge itself was a special order due to our need for counter depth. Going from a side-by-side to a French door does make everything much easier to see and to access. The door pockets, due to the counter depth, are really narrow on the ice/water side. A little silly and frankly difficult to fit anything in those but not a huge deal. The other reviews have mentioned the loud compressor and the loud slow ice maker. I will concur with that. It's not so loud that you can hear it in other rooms, but I definitely walked to the fridge a couple of times to make sure everything was okay. It's fine, just takes some getting used to. And it really doesn't make lots of ice or make it very quickly so if you have a big party, plan to buy ice. Again, it's not a big deal. We are very happy with it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Ice maker quit - weak warranty support

    Posted
    JohnFr

    Purchased new from Best Buy 7-31-2015. Ice maker stopped working 7-5-16. Called Samsung warranty 7-6-16. They said they would call back within 24 hours. No return call. Called Samsung warranty 7-8-16. Was put on hold for 10 minutes. They agreed to send a service person a week later (7-13-16). Service man showed up and said it wasn't under warranty (purchased less than a year ago). We called Samsung again and they finally the repair mans trip that didn't fix it. The Ice maker broke again a week later(It isn't fixed). Samsung at this point says they wont fix it (awaiting call). We purchased the extended warranty and paid full price for the fridge. Best Buy says "There is nothing we can do" . Neither Best Buy or Samsung will stand behind this refrigerator - at less than a year old with purchased extended warranty. Order # BBY01-738594007124

    No, I would not recommend this to a friend






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