
Customers are satisfied with the Family Hub feature, describing it as wonderful and useful. They appreciate the spaciousness, smart features, and ice maker. The counter depth, flex zone, screen, and overall design are also well-received. However, some customers have concerns about the warranty.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
We love our new refrigerator! There is lots of space in the fridge with the ice maker in the freezer. The two choices of ice are really great! The features in the screen are great with a nice speaker! I can do lots of things with the different apps. I mostly listen to music or watch tv on it and love to display our family photos on the screen! The water pitcher feature is fantastic making water bottle fill up quick and tasty! We love the streamlined look of this fridge and can put magnets on the front if we want.
Posted by JamesB
So far we love this fridge. Family hub and smarthings app work well. Cooled very fast. Has the R600A refrigerant compressor, which I am hesitant to trust, but it cooled so quickly I am hopeful this will last. Scratch and dent from Best Buy. Has black stainless “rub” marks. Looks like the anodized coating scratched off and appear to be stainless underneath. Love ice and water stations. So many cool things with inside cameras. Will update at two months.
This review is from Samsung - 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
Posted by Prtyhpy
The only reason it's not a 5 is because I haven't had it that long and so not certain about performance yet. It's a 5 on look and function. If you have adjacent cabinets be aware of the door swing. I needed to have the 24" body pulled out an inch beyond my 24" depth cabinets to avoid the doors hitting adjacent cabinet doors. So, in the end it's 5.5" beyond the cabinets which was a concern I had. My last counter depth was listed as 2 cubic feet larger however this 23 cu. ft. seems to hold more stuff. The family hub is a novelty however, it is nice having my home cameras on it, my pup, and the outdoor temp. Cooks my get more out of it. The first time I'm at the market and forget if I need milk, I may feel more reliant on it. I wanted the largest capacity counter depth and slightly compromised on the counter depth side. In the end, I'm ok with the refrigerator being more promonate than I wanted since it's a clean look.
Posted by Fridgesearch