Samsung - 23 cu. ft. Bespoke Counter Depth 4-Door French Door Refrigerator with Family Hub™ - Charcoal glass

Fridge did not come with door panels I’m not sure what good it is than. So now I need to spend another $500 to get the bespoke panels. I wish Best Buy and Samsung would have disclosed that before I purchased this. It is a very nice refrigerator but what’s the point of only getting part of the unit.

My wife loves this product. It look beautiful, has plenty of space and the family hub is so convenient and easy to use. Also, thw delivery and installation was wonderful.

Let me start by saying I am a Samsung certified field technician. I've repaired many Samsung TV's and appliances, so I came into this with a keen eye for common issues. After two weeks of using this refrigerator, not only have I not encountered those issues, Samsung has actually actively fixed some problems that plagued them in the past. Firstly, the ice maker. I was so happy to see that on this model, they had moved away from the direct cool technology that caused so many problems in the past, and instead opted to put the ice maker in the freezer. Not only is it a solid move to prevent the jamming issues, the system in this unit is actually exceptionally innovative. It produces two sizes of ice that drop in their respective bins to be dispensed with the provided scooper. I absolutely love it. Perfect ice cubes every time! The autofill pitcher is also a delightful surprise. I didn't realize how much I would appreciate having water infused with lemons and limes. I also like the fact that I can fill my water bottle from the pitcher instead of standing at the water dispenser waiting for it to fill. The Family Hub is incredibly useful. The French heater has 3 cameras so you can see what's in the refrigerator on your phone. It's helpful when you make an impromptu grocery store visit and you want to check your refrigerator to see what you need. The Samsung TV Plus app is awesome too. I can honestly say I am more likely to cook meals now because I can watch TV programs on the refrigerator while I'm preparing my meal. Another feature of the Family Hub I really like is the recipes and cooking instructions. You can actually choose a recipe and it will send the ingredient list to your phone so you know what to grab at the store. One of the last unique features of this unit that I'll mention is the Bespoke panels on the drawers. I don't know if I'll ever have the desire to change the panels to a different color, but I could definitely see a scenario where over time the doors have been peppered with dings and scratches from the wear and tear of every day life. The option to replace those panels, thereby giving my refrigerator a face life, is pretty amazing to say the least. This is by far the most innovative and exciting refrigerator I have ever seen, and I've directly worked on thousands of appliances. If you are looking for something with a premium build and all kinds of unique technology, this might be the refrigerator for you.

This fridge will add convenience, technology, and swag to your home. We have (3) boys and they’re all homeschooled, My wife and I work from home, and my wife’s the homeschool teacher… so the technology and integration pieces were important to our work/school lives. Also these kids drink like animals, so we needed 2 sources of water AND 2 sources of ice! We were nervous about the size at first but there is plenty as you can see and we just grocery shopped for a good review. We just purchased the fridge sw we are still new but very experienced with different Randy’s and types of fridges. We have the charcoal glass with matte black stainless. Although we love the look it is nice to know you can upgrade the cosmetics that might get dinged up. All the panels came with this design and it was plug and play! There’s so much happening on this fridge, everybody will take away something they LOVE that they had no idea about when they purchased it! For me it is the “Smart Recipes”.

This Fridge is going to be beautiful, once I get my other 2 panels. When I ordered it said white glass. I assumed the whole thing, as that is what the picture shows. It only comes with the while glass hub. I called support and after she researched and read the reviews she informed me I need to purchase the other 3 separate. Fine... another $300, but they need to make it clear that you need to add panels. Otherwise, it is a very cool fridge, works fine (as of now), the technology piece is cool and the delivery guys were great.

Very cool fridge,surprised by how much i like the smart features. Only complaint is black glass makes fingerprints obvious, so we are constantly wiping it down.

Bundle offers are really great and there is a sense of satisfaction that we are in good hands purchasing anything from best buy. Also, total tech really takes care of the rest

This doesn’t come with panels… it looks really awful from the one in the picture. Other than that it’s big… 4 days after delivery started turning off by itself . I am so disappointed I put so much money into this and half fridge. The 3 start is even for the geek squad otherwise for this item I would have giving them O