Samsung - 24" Top Control Tall Tub Built-In Dishwasher - Stainless steel

We have had the dishwasher for about three weeks and it cleans dishes very well. I tend to still hand wash or rinse dishes before putting them in the washer but I run it on the "quick cycle". I haven't had the issues with the dishes not being dry like other's have mentioned but I do use rinse aid. The buttons are very sensitive so even the lightest touch may turn it on. Runs pretty quiet but our previous dishwasher was about 30 years old. Overall, this is a plastic dishwasher not stainless steel. It is very light but it is reinforced with stainless steel plate on the inside of the door. I think it is a good compromise between the cost of an all steel unit. Still getting used to the top rack for my glasses. They seem to not fit on the rack very well. I don't see this as a defect, it is just the way it works (or doesn't work) with my particular glasses. The accessories on the rack for holding wine glasses and other stuff are more sturdy than cheaper models that I looked at; however, I have found them pretty useless. Maybe if I have a lot of people over to drink wine, that might change. Again. not a negative (actually, they seem much better than other brands I looked at) but just find unnecessary for my needs. Fortunately, they come off and on.

Didn't even last 6 months and I've had a technician come out twice to replace the fan, once without the right part for a thudding sound, twice to replace the pump. The thing flooded under my cabinets and I was using paper towels slid under the cracks for hours furiously trying to prevent my new cabinets from being damaged and they finally agreed to replace it. The Geek squad guy said Samsung sent the replacement fan without screws needed which is why the fan broke again after he replaced it. He put it in anyhow and sheepishly told me that after it broke again. Now I've been waiting over a month for a replacement while handwashing dishes every night for a family of six with four little kids. I've spent at least $70+ on paper dishes while waiting for repairs when taking care of a new baby and washing gets to be too much. Now I've been waiting over a month for someone to get the RA number so I can get another dishwasher. Best Buy says they are waiting on Samsung. Samsung says they gave Best Buy what they need. Handwashing dishes isn't the worst thing in the world, but I paid for the thing. Someone help!

I do not recommend Samsung, their products are made of poor quality, and brake very easily. I bought a Dishwasher (DW80M2020US/AA) two months ago, and it broke from one day to another. When I checked with the techinician, I was informed that this was because Samsung products are made of cheap materials, which haven’t even been properly assembled. Most important of all, when the Support Services from Samsung inspected the unit in my home, they unilaterally determined that it had suffered a ‘physical damage’ and therefore, the reparation expenses wouldn’t be covered by the warranty. Needless to say that the so-called damage, was ‘internal’. I have spent countless hours on the phone with them, and it was an absolute waste of time. Don’t buy dishwashers from them; better go to Whirlpool, or any other ‘serious’ brand. This is the Samsung Ticket [4144170657], in case you want to prove that this is a REAL review.

I really wasn't really planning on purchasing any new appliances yet, but the recent Samsung sale, along with the bundle discounts & rebates made me reconsider.... I ended up purchasing a complete Kitchen!!!! The Dishwasher looks great & performs perfectly. The racks are a bit different from the preious dishwasher so it'll take a little while to figure the new loading pattern. I hope that I'm as happy with all my new Samsumg appliances as I've been with the other Samsung products I currently own...

Our old one shot craps and this one was one of few that was in stock. Easy install and it looks very nice. It works as well or slightly better than the builders grade we replaced but that’s about it. Nothing impressive about it. It’s not crazy loud but you can definitely hear it running. Dishes don’t dry that great even with rinse aid and high temperature settings. Bottom rack plate tines are insanely close and a pain to load. Top rack doesn’t secure glasses that well. The dishwasher works but just nothing special about it. It was a sub $400 dishwasher so we were not expecting much. I’d not buy another one.

We got our dishwasher and after about 30 days of use, it started making a buzzing sound at the beginning of the cycle and has now progressed to buzzing throughout the entire time it runs! So horrible. We have to run it at night because it is so horrendous. We have contacted Samsung and repair people have came. Stated they were ordering parts, vaguely. Two weeks later no parts and the case had been closed by Samsung yet we still have a buzzing dishwasher with no repairs. So now we are trying to open another claim to get this thing fixed. So frustrating! The only reason it has one star is because it still runs and cleans dishes.

We returned this dishwasher after one week of use. The tines to hold plates on the bottom rack are slanted and so close together that if you put a plate in every slot, they touch each other and nothing gets clean. So to get clean dishes, you have to skip a slot between plates, therefore, you can wash about 5 plates per load. The top rack is just as bad. Drinking glasses don’t fit along either side - due to an odd ridge along each side if you try to put drinking glasses, they just fall over. I would never ever recommend this dishwasher to anyone.

Have used this dishwasher for 3 months now. It is truly the worst dishwasher I have owned. Does not clean the dishes and about a 1/4 of the dishes when the cycle is done need to be rewashed by hand. I have to throughly rinse the dishes off before putting them in and should just wash all by hand and Save time. I have used several kinds of dishwasher detergent and all seem to leave a residue on the middle section of the silverware holder. Wish it wasn’t too late to return this item. We installed a couple of months after we purchased and it we passed the time we could exchange / return.