Samsung - 24" Top Control Tall Tub Built-In Dishwasher - Stainless steel

The dishwasher was something that I wanted bit didn't need right away. The old one worked but it was loud, kind of a whiteish yellow color and had a broken soap dispenser. It's nail in the coffin was the price of a newer seal and the soap door. Yikes!!! It got the job done but wasn't great to look at or listen to. This one was chosen due to features, fit and finish, and a clean look. A couple of things for me, first I had it set to the defaults with no heated dry. This left things quite wet. I added JetDry and turned on the heated dry setting and that made a huge difference. So it's got like a solid B for drying it's not the best super dry everything dishwasher, but up here in this altitude it's got decent drying preformance that I can live with. It gets D with heated dry off and no JetDry. It's better than those cheep contractor grade washers you find everywhere, where water just dripps off everything regardless of the heated dry setting it not. Plastic cups or items with a little indent are somewhat wet on the top where the indent is but mostly everything is pretty dry. It doesn't dump out water everywhere when empied. Next is that it does do a great job at washing dishes clean. It doesn't leave particles on things and the auto setting does great. Washing preformance is an A. It's faster than some of the early HE dishwashers. It's not done in 15 minutes but it doesn't run for hours and hours either. Wash time is a good A Seams to have a good balance programmed in. The controls on the top give it a clean look. The speaker is a little quiet when it's done but it has a nice little jingle haha. The tub is plastic with a stainless door, so you could upgrade to a stainless washer all though out. Having stainless on the door inside is a nice touch though. Thee plastic isn't noticeable inside but it is nice price point built in that aspect. It's also quiet. I guess that's all in your perspective though. They have quieter models but this one is pretty quiet. Even on the blast your dishes clean mode it's pretty tame, noticable but not obnoxious. It's not in the "is it even running" category when standing next to it but it's not next room over can hear it clank though the wash cycle noisy. For that I'd give it a B+ Again I'm pretty happy with that. The rack layout is also nice. It fits things in together tightly and you don't have to shuffle stuff around. It has an adjustable top shelf that you can pull out and lower or raise (two settings total) and it cleans well. The door is a little thin, the outside door does bend a little in and spings back if you wipe it down. in that aspect I think they could have added a little more to the door thickness to give it a better premium feel. Door thickness is a C. I'd worry about it with kids. Overall it's a good little product, it has it's built to a price things about it, but it's above your basic no frills dish washer with some experimenting gets good results. I'd buy it again but I might spend a little more on the next model up next time. It's good but it doesn't hold the same feel to it as the other products I purchased. It's still overall an improvement and I'm happy with it at the price I got it at.

I bought an entire suite of Samsung appliances for my kitchen remodel, because I trusted the brand. I can confidently say that this dishwasher is the worst that I have ever owned. After the first month, it started making very loud noises from a pump failure. It took multiple calls and emails before finally getting someone to fix it. I was told over and over that the noise was normal by the folks on the customer service line. I couldn't get them to go "off script" long enough to even understand the issue. An email with the threat of reporting to the BBB finally resulted in a tech being sent out, who walked in, listened to the noise for less than 10 seconds, and stated, "yea, it's the pump. They are all bad on this model, and we've been replacing them for months". Why I had to work so hard to convince someone it was broken is still a mystery. Now, a year after owning it, I have the following issues. 1- dishes constantly come out unclean. I have resorted to washing my dished prior to putting them in the dishwasher, which is ridiculous. On any average cycle, I find at least 30% of the dishes/utensils have to be rewashed by hand. I have tried multiple different detergents and drying products with no change in the results. 2- The layout of the dish racks is not well planned out. The spaces in the lower rack are too closely spaced, resulting in plates touching each other, leading to poor wash results. The top rack is not well designed to hold normal glassware, so I am constantly having to reconfigure the way I load it to accommodate a standard load. I literally curse about how much I hate this machine every time I load it. Currently checking my warranty to see if there is anything I can do to get rid of it and replace it with a dishwasher that is reliable, well made, and most importantly... washes dishes.

The Top Control Washer with Stainless Steel door definitely does the job I bought it to do. I'll say I originally was a bit concerned as it took a bit of time for it to clean dishes th way they needed --- and also the internal shelves feel a bit flimsy. Despite all of this, the dishwasher is SOO quiet! I sometimes forget that it is even running, which is a big deal for me as most dishwashers I've had have been very loud and don't even clean well. There is definitely a learning curve with this dishwasher though ---- you will figure out the right detergent and settings to clean your dishes right and when you do, it is smooth sailing from there. I don't really even rinse my dishes anymore before I put them in , yet for the most part they are all clean and dry when I take them out.My favorite feature is the heated dry --- I have openeded it when it was drying and man it was HOT and the dishes were clean and steamy! Secondly, my other favorite feature is the top controls. I have three kids and two of them love to push buttons everywhere, and with our last dishwasher, they did it so much, it was frustrating. Well, not anymore! With the Top Control Dishwasher, all controls are unseen during cleaning so that problem in my home is no more. In considering that people realize there is a learning curve in the beginning, I would highly recommend the Samsung Top Control Dishwasher for its reliability and even more affordability!

Watch the video, the dishwasher had this issue within one month of operation, and AGAIN within 10 months of having the part fixed. (Unable to post video) I purchased this dishwasher in August of 2017 and it has yet to properly function for a full year by itself after having the same part fail TWICE. After one month of use the fan on the front door (which runs constantly) started making the very loud humming/scratching sound you can hear on the attached video. Called Samsung and they replaced the part within a couple months of the initial issue through their warranty. All was good until 10 months later when the SAME PART FAILED AGAIN. Having the same part fail MULTIPLE times within the same year, you would think they would replace the defective unit, think again. Samsung only covers their replaced part for 3 months and it was past its one-year mark from purchase (even though the dishwasher hadn’t operated for a year by itself). After a couple emails back and forth they offered to replace the part. However, the technician from their contracted appliance repair company could NOT order the part from them. Samsung closed the ticket saying it was repaired and the customer service I had been working with is now trying to get me to contact other departments/people saying they can’t help anymore. Four months later I still have a Defective dishwasher because the part that had already been replaced once, FAILED AGAIN, and is no longer available through Samsung. I don’t understand how they can still be selling this dishwasher. Do NOT Buy. Side note: All the appliances in my kitchen are Samsung. After my experience with their customer service and the Samsung won’t stand behind their products that fail multiple times within one year of operation, I don’t see myself purchasing a Samsung appliance again.

14 minutes ago I generally like Samsung products and own many, but not this 80M2020 dishwasher. It says it has heat dry, but t it doesn't really. It requires you to use a rinse agent and to open the door at the end of the cycle. How many people want to put more chemicals on your belongings and into the environment. Not me. I also have chemical sensitivities, so no thanks. Also, how many people stand in the kitchen waiting for the dishwasher to finish. Not me. I have so many other things to do. If I open the door when everything is cooled down...about when I remember to check...everything is dripping wet. So, I can't put dishes away without either hand-drying every item or letting it sit open for hours (in which case my cats have climbed in and put their litterbox paws on everything). Also, I live in South Florida, a hot humid place. Humidity and mold are the worst problems. I never want to let steam into the room on a regular basis. That's a formula for toxic black mold growth. Very mis-leading when I bought this unit. Additionally, the door is very tinny and flimsy. It flexes and doesn't always close straight, chipping the side of my cabinet. My 20 year old Kitchen Aid was a very solid unit. You could flip the door up with your foot and it shut tight with a solid "chunk" sound. Not this one. It takes a hand and a couple of tries to close right. Also, the lights are hidden, so no telling at a glance that it's finished washing. So, if you don't hear noise and open it too soon, you have to start aaaalllll over again. I should have researched better, but I trusted the Samsung name. NO MORE!

Usually we buy things for style over substance, especially when it comes to appliances. However, I believe the opposite is the case here. I've never had dishes more clean in the five dishwashers I've had over the years. It does an amazing job with little to no pre washing. The issue is that the stainless steel outside needs more washing than the dishes sometimes. Every little spot of water will show up and basic cleaning actually leaves streaks. Only special stainless steel cleaner wipes (which can be quite expensive) help with cleaning the outside panel which feels very flimsy and thin. Other than that, I really do love this machine. It's super quiet (I a totally asked what was that soft, faint humming noise was coming from. I was standing right next to the machine and didn't realize it was even on. The inside is very spacious and fits most of our dishes and pots and pans (this was one of our biggest complaints of our old washers) It does tend to take a bit longer than my other machines but well worth the wait to have perfectly clear dishes with no spots on them.

We have had the dishwasher for about three weeks and it cleans dishes very well. I tend to still hand wash or rinse dishes before putting them in the washer but I run it on the "quick cycle". I haven't had the issues with the dishes not being dry like other's have mentioned but I do use rinse aid. The buttons are very sensitive so even the lightest touch may turn it on. Runs pretty quiet but our previous dishwasher was about 30 years old. Overall, this is a plastic dishwasher not stainless steel. It is very light but it is reinforced with stainless steel plate on the inside of the door. I think it is a good compromise between the cost of an all steel unit. Still getting used to the top rack for my glasses. They seem to not fit on the rack very well. I don't see this as a defect, it is just the way it works (or doesn't work) with my particular glasses. The accessories on the rack for holding wine glasses and other stuff are more sturdy than cheaper models that I looked at; however, I have found them pretty useless. Maybe if I have a lot of people over to drink wine, that might change. Again. not a negative (actually, they seem much better than other brands I looked at) but just find unnecessary for my needs. Fortunately, they come off and on.

This dishwasher is a great dishwasher. As part of the Samsung insiders program I get to enjoy this dishwasher. The dishwasher is very quiet can't tell it is on most of the time. The stainless steel is nice and one very positive thing about the dishwasher is there is so much room in the dishwasher there is plenty of room for all dishes and worry about running out of room. The professional installation that Samsung provides is really great the installer installs all over our area and knows his stuff. The top control for the dishwasher is very great love it and it is very quiet without load sounds when it is done. Great tip use the tablets or light amount of non liquid soap with this dishwasher don't use liquid soap it will gum up your dishwasher. You can use jet dry or cascade drying solution for the drying cycle because it will make your dishes come out dry not with water on the dishes. My conclusion to this dishwasher is that it is a great dishwasher now when one of my kids monkeys with the dishwasher and stops it in the middle of washing you may have to start the dishwasher manually which is an extra step but it does a great job with the dishes. Now comparing it to the maytag dishwasher that I had previously which was a quiet series 300 which I nicknamed loudseries 300 because it ran load it is pleasant to have a dishwasher that cleans and is not loud.