Samsung - 24" Top Control Tall Tub Built-In Dishwasher - Stainless steel

We have had the dishwasher for about three weeks and it cleans dishes very well. I tend to still hand wash or rinse dishes before putting them in the washer but I run it on the "quick cycle". I haven't had the issues with the dishes not being dry like other's have mentioned but I do use rinse aid. The buttons are very sensitive so even the lightest touch may turn it on. Runs pretty quiet but our previous dishwasher was about 30 years old. Overall, this is a plastic dishwasher not stainless steel. It is very light but it is reinforced with stainless steel plate on the inside of the door. I think it is a good compromise between the cost of an all steel unit. Still getting used to the top rack for my glasses. They seem to not fit on the rack very well. I don't see this as a defect, it is just the way it works (or doesn't work) with my particular glasses. The accessories on the rack for holding wine glasses and other stuff are more sturdy than cheaper models that I looked at; however, I have found them pretty useless. Maybe if I have a lot of people over to drink wine, that might change. Again. not a negative (actually, they seem much better than other brands I looked at) but just find unnecessary for my needs. Fortunately, they come off and on.

I do not recommend Samsung, their products are made of poor quality, and brake very easily. I bought a Dishwasher (DW80M2020US/AA) two months ago, and it broke from one day to another. When I checked with the techinician, I was informed that this was because Samsung products are made of cheap materials, which haven’t even been properly assembled. Most important of all, when the Support Services from Samsung inspected the unit in my home, they unilaterally determined that it had suffered a ‘physical damage’ and therefore, the reparation expenses wouldn’t be covered by the warranty. Needless to say that the so-called damage, was ‘internal’. I have spent countless hours on the phone with them, and it was an absolute waste of time. Don’t buy dishwashers from them; better go to Whirlpool, or any other ‘serious’ brand. This is the Samsung Ticket [4144170657], in case you want to prove that this is a REAL review.

We got our dishwasher and after about 30 days of use, it started making a buzzing sound at the beginning of the cycle and has now progressed to buzzing throughout the entire time it runs! So horrible. We have to run it at night because it is so horrendous. We have contacted Samsung and repair people have came. Stated they were ordering parts, vaguely. Two weeks later no parts and the case had been closed by Samsung yet we still have a buzzing dishwasher with no repairs. So now we are trying to open another claim to get this thing fixed. So frustrating! The only reason it has one star is because it still runs and cleans dishes.

Have used this dishwasher for 3 months now. It is truly the worst dishwasher I have owned. Does not clean the dishes and about a 1/4 of the dishes when the cycle is done need to be rewashed by hand. I have to throughly rinse the dishes off before putting them in and should just wash all by hand and Save time. I have used several kinds of dishwasher detergent and all seem to leave a residue on the middle section of the silverware holder. Wish it wasn’t too late to return this item. We installed a couple of months after we purchased and it we passed the time we could exchange / return.

We returned this dishwasher after one week of use. The tines to hold plates on the bottom rack are slanted and so close together that if you put a plate in every slot, they touch each other and nothing gets clean. So to get clean dishes, you have to skip a slot between plates, therefore, you can wash about 5 plates per load. The top rack is just as bad. Drinking glasses don’t fit along either side - due to an odd ridge along each side if you try to put drinking glasses, they just fall over. I would never ever recommend this dishwasher to anyone.

I read the reviews before I bought this dishwasher and the only thing that seemed negative was the drying issue. My husband and I installed it our selves pretty straight forward. Positive: Way quieter than my old frigidare, it cleaned dishes very well. Cons: I don't like to use the extra hot temperature, therefore my dishes turn out still wet. I haven't tried the hot or dry setting so I can't review on that. Maybe it would dry them better. Will need to check it out eventually. Overall I say this dishwasher is a great buy for the price.

Bought this because it matched our fridge. It has been good getting the dishes clean. However, it does not drain well and if the water sits a couple days, it smells awful and have to re-wash the dishes. Could use taller space on top rack for large cups. If you lower the top rack, it’s hard to make plates fit below. The extra top tray is PERFECT for extra items like kids cup kids that don’t seem to fit elsewhere. Seems like I’m the only one that has a problem with the draining after seeing reviews.

This dishwasher is a nice upgrade from my prior one. I love having the controls on the top end of the door--away from little curious fingers! My only issue is that the installation brackets the stabilize the dishwasher the the counter top were not in the box. I made 3 or 4 calls and 5-6 emails to Samsung to no avail. I ended up purchasing these out of pocket after dealing with the worst customer service department on the planet.