Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Stainless Steel
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Description
Features
Large Capacity
More space to store and organize food you love, with 10% larger capacity.*
Modern Design
Clean lines and modern form blend beautifully into any kitchen.
Fingerprint Resistant Finish
A finish that withstands everyday smudges, so you spend less time cleaning.
All-around cooling
Multi-vent technology keeps items on every shelf evenly cooled.
Ice MaxTM
Large capacity ice maker, stores up to 4.2 lbs of ice.
Minimal Display Dispenser
Combined ice and water dispenser provides easy access and fits almost all container types.
Full-Width Drawer
Large drawer space for storing party platters, deli items, beverages and more.
Wi-Fi Enabled
Use your smartphone to control the temperature and monitor your refrigerator remotely.
High-Efficiency LED Lighting
LED lighting designed to beautifully light up the interior of your fridge so you can quickly spot what you want.
EZ-Open Handle
Specially designed handle allows for easy opening and closing of a fully loaded freezer. Automatically slides out for easy access, organization and storage.
ENERGY STAR® certified
Eco-friendly and energy-efficient.**
Adjustable spillproof shelves
The middle shelf can be easily adjusted to fit taller items.
Sabbath mode
Adjusts your refrigerator to meet requirements of certain religious laws, holidays, and days of rest.
* When compared to Samsung 3-door model RF265BEAE with 24.2 cu. ft. capacity.
** Visit www.energystar.gov for more information on ENERGY STAR guidelines.
What's Included
Samsung Family Hub 26.5 Cu. Ft. French Door Refrigerator
Owner's manual
Water filter HAF-QIN
Manuals & Guides
Specification Sheet (PDF)
User Manual (PDF)
Size Chart (PDF)
Warranty Manual
Key Specs
- Voice Assistant Built-inBixby
- Product Height70 inches
- Product Width35 3/4 inches
- Height To Top Of Refrigerator (Without Hinges)68 7/8 inches
- Height To Top Of Door Hinge70 inches
- Depth Without Handle32 7/8 inches
- Depth With Handle35 3/8 inches
- Total Capacity26.5 cubic feet
- Refrigerator StyleFrench Door
- Lighting TypeLED
- Ice MakerYes
- App CompatibleYes
- Works WithBixby, SmartThings
- Color FinishStainless steel
General
- Product Name26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub
- BrandSamsung
- Model NumberRF27T5501SR/AA
- ColorStainless Steel
- Color FinishStainless steel
Compatibility
- Voice Assistant Built-inBixby
- App CompatibleYes
- Works WithBixby, SmartThings
Dimension
- Product Height70 inches
- Product Width35 3/4 inches
- Product Depth35 3/8 inches
- Height To Top Of Refrigerator (Without Hinges)68 7/8 inches
- Height To Top Of Door Hinge70 inches
- Standardized Width36 inches
- Counter DepthNo
- Depth Without Handle32 7/8 inches
- Depth With Handle35 3/8 inches
- Depth Without Door28 7/8 inches
- Depth With Door 90 Degrees Open47 1/4 inches
- Product Weight309 pounds
Capacity
- Total Capacity26.5 cubic feet
- Refrigerator Capacity17.9 cubic feet
- Freezer Capacity8.6 cubic feet
Performance
- Minimum Operating Temperature38 degrees fahrenheit
- Maximum Operating Temperature110 degrees fahrenheit
Features
- ConfigurationFreestanding
- Panel ReadyNo
- Refrigerator StyleFrench Door
- Fingerprint ResistantYes
- Garage ReadyYes
- Door-Open AlarmYes
- Sabbath ModeYes
- Temperature Control TypeTouchpad
- Defrost TypeAutomatic
- Hinge SettingFixed left, Fixed right
- Lighting TypeLED
- Wireless ConnectivityBluetooth, Wi-Fi
Ice & Water
- Ice MakerYes
- Secondary Ice MakerNo
- Ice Maker Location(s)Refrigerator
- Daily Ice Production10 pounds
- Ice and Water DispenserIce and water
- Ice and Water Dispenser LocationExternal
- Dispensed Water TypeCold Water
- Dispenser FeaturesTall
Storage
- Number of External Doors/Drawers3
- Number of Refrigerator Shelves4
- Refrigerator Shelf StyleAdjustable, Fixed, Removable
- Quick Access DoorNo
- Dairy CenterYes
- Gallon Door StorageYes
- Humidity-Controlled CrisperYes
- Deli Meat DrawerYes
- Refrigerator Shelf MaterialTempered Glass
Freezer Info
- Freezer CompartmentYes
- Freezer LocationBottom
- Freezer Door TypePull Out Drawer
- Freezer Interior LightYes
Filter Info
- Water FiltrationYes
- Water Filter Model NumberHAF-QIN
- Air FilterNo
Electrical Specification
- Estimated Annual Electricity Use746 kilowatt hours
- Estimated Annual Operating Cost90 United States dollars
Certifications Listings & Approvals
- ENERGY STAR CertifiedYes
- ADA CompliantNo
- CEE QualifiedNo
- Chemical DisclosuresFree of PFAS, PFOA, lead, and cadmium. Libre de PFAS, PFOA, plomo, y cadmio
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC887276408774
Customer reviews
Rating 4.5 out of 5 stars with 1014 reviews
(1,014 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, smart features, music player, tablet, design, and camera of the 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub. However, some customers have concerns about the ice maker, cooling, lack of light on the water/ice maker, connectivity, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Smart features
Rated 5 out of 5 stars
Love love love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t tell you how much I love this fridge. Today I shopped off the grocery list on the app. It’s so convenient being able to make list on the fridge whenever we think of something. It’s so neat being able to see what’s inside the fridge, so fancy being able to connect my calls and music to the fridge and so super cool that we can sit at our counter, eating breakfast and watch Mickey Mouse clubhouse on the fridge. Samsung appliance through my home. Fridge even tells me the mode those appliances are in. Including our 82” tv. You won’t regret buying this. I got it on sale too!
I would recommend this to a friend - Pros mentioned:Smart features
Rated 5 out of 5 stars
LOVE this fridge!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this fridge! It’s not too big and not too small. We’ve had tons of fun loading photos and writing messages. It’s great to walk in the kitchen and either see the weather and time or a slideshow - whatever mood we want to create, we can. (also my son just got married and we have a whole album of wedding photos that are a treasure to see!) The ice maker is fantastic and so is the filtered water. I really couldn’t be happier with our decision to purchase this refrigerator.
I would recommend this to a friend - Pros mentioned:Family hub
Rated 5 out of 5 stars
Techie refrig and fun to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator! Not a whole lot of bells and whistle‘s inside with special trays etc. but does exactly what a refrigerator should do the icemaker works well the water works well the green on it is fantastic and the family hub is been easy to use intuitive as well as easy to set up in integrate into the family. Great to be able to put pictures up on the screen kids had a lot of fun drawling. The ability to make shopping list and to do list as well as have calendar events popping up on the screen are really nice. Of course you don’t need to have a TV screen on your refrigerator but, it’s a lot of fun and definitely makes a statement in your kitchen. The fingerprint resistant stainless steel is very nice in has been the easiest to clean of all the stainless refrigerators we’ve had. Refrigerator arrived with some cosmetic damage. however, Best Buy has been fantastic to work with in getting this swapped out. there delivery team was great and their customer service on the phone exceptional. Have had not the best experience dealing with Lowe’s and their customer service team but in dealing with anything related to a large appliance at Best Buy we have had nothing but excellent experiences we also have a wall oven from Best Buy and their customer service his head and shoulders above Lowe’s customer service won’t buy from Lowe’s ever again but absolutely will be shopping with Best Buy for all large appliance needs in the future.
I would recommend this to a friend - Pros mentioned:Smart features
Rated 4 out of 5 stars
Nice Smart Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is so fancy! We didn't really need a fridge that we could play music on, read recipes, write notes, and watch movies on, but it is pretty cool! We like changing our pictures on the screen to fit the season/occasion. The speaker is quite good. It wipes clean pretty easily (though scratches do stand out ) and there is plenty of room in fridge and freezer. I have only a few minor complaints: first, we don't like the chime that goes off when the fridge door has been open too long (maybe this can be turned off, haven't figured out how yet). This is especially annoying if you have your fridge linked to the Samsung app-you'll get an alert on your phone. Second, you can't take the drawers out without completely taking apart the inside of the fridge. This makes it really hard to clean. The third thing that we don't like is the inability to change the shelf height. We are used to milk fitting on the top shelf, but a half gallon only fits in the door. A liter of soda, tall water bottle, or wine will not fit either- they must be laid down. Other than these 3 things it's a great fridge.
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so amazing with this refrigerator so happy very nice very spacious the quality is amazing even though I am a Samsung person even my phone is Samsung my home theater bar I am so excited BUT IN THE NEAR FUTURE I WILL BIY ANOTHER ONE FOR SURE I RECOMMEND IT TO EVRY ONE AND ENJOY YOU WON’T REGRET TO HAVE ONE OF THIS BABIES AT HOME
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Not bad Samsung not bad AT ALL!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE THIS REFRIGERATOR!!!!! It has PLENTY of room for what we need. It’s stylish. It brought the whole house together. The screen is very responsive and the notification when the door is left open is nice especially when my children want midnight snack. It can send notifications straight to my phone and I can take pictures to see what in there even without being there. While we’ve only had it for a couple of months it has been good this far. We’ll write another review down the road with an update!
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Customer service, Ice maker
Rated 1 out of 5 stars
DO NOT BUY!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced all of our appliances within the past year (w/d, fridge, stove, dish). Terrible experience with all deliveries/installations. All products are working fine except the fridge! We have had nothing but issues with this fridge since purchasing. 1st fridge broke, 2nd fridge arrived completely damaged out of the box (didn't even install), 3rd fridge dented at installation & broke 4-months later. Dented door was supposed to be replaced, never heard back or replaced. Ice machine also not the best. Constantly got stuck. 4-months later the fridge completely stopped cooling overnight. Had to toss everything. 2-days later, the fridge notification came on the screen stating it was not working properly. Not helpful when the contents are already ruined. Best Buy tech came out to repair. Unrepairable. In order to get a refund, I had to reach out to Samsung directly. Samsung said they have to send their "authorized dealers" to deem the fridge unrepairable. THREE additional repair trips out and replacing ALL possible parts, they are still refusing to refund when I called for a status update. They want to send another repair tech out next day without notifying me to replace a part that was already replaced. ONE month later, 4 repair trips, hours of my time off work wasted, daily grocery trips to feed our family of four, still resolution/refund, and a broken fridge. I have been more than accommodating and have yet to hear back from a supervisor.
This review is from Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Julie,
Thank you for sharing your experience. We want to speak with you directly to get more details to provide better support for your fridge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146069880) to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Smart features, Space
Rated 5 out of 5 stars
Best fridge and smart hub is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge does it all and smarthub organizes and suggests recipes , has a search option and a great way for families to get organized! The fridge inside has more than enough space to fit weekly groceries family 4.
I would recommend this to a friend
Q: QuestionDoes this refrigerator use just wi-fi or bluetooth and wi-fi?
Asked by HappyTech.
- A:Answer It is Wifi, not bluetooth. Before further consideration, make sure that Samsung provides a guarantee on firmware and software updates. The apps on my Samsung fridge no longer work not because of the developers (Google, Weatherbug, AP news, etc.) but because Samsung stops supporting the appliance. Without software updates, the apps will not function.
Answered by UBEDawg
Q: QuestionDoes Samsung provide any guarantee for update of firmware and software? I have a Samsung refrigerator with LCD screen with apps that no longer work because Samsung will not update software. Will this still be an issue?
Asked by UBEDawg.
- A:Answer I had this same question since this Family Hub is basically running Android but with Samsung's overlay on it. I called Samsung in June 2020 and spoke with a representative who said that Samsung is still updating software for their first model which came out in 2016. So we're talking about 4 years at the time of this post. The rep could not answer the question (she didn't know) I asked her as to how long would Samsung provide software updates to their Family Hub refrigerator. One thing to remember is that this Family Hub, like tablets, smartphones, computers, etc...only so much can be downloaded, only so many updates. There will come a point in time in which it will not be able to run any more updates. I am considering one of the Family Hub models but the track record isn't long enough to know just how long Samsung will continue to push out updates. For an example, maybe the updates will continue to arrive for 5 or 6 years but no more updates beyond that. If you have the refrigerator for 10 years but you will possibly have a hub that is running slow in part because it has taken all the updates it can hold and you will have to live with that until it's time for your next refrigerator purchase. If the hub goes out completely and outside the warranty period then you are just stuck with a refrigerator with a non functioning hub on it. This is just some things to take into consideration and is not to discourage anyone from purchasing it. As I have stated in this post I am considering one of Samsung's Family Hub models and will make the best decision for my home.
Answered by ArmyVeteran
Q: QuestionWill this work with Apple product and will it work with Alexa? Thanks
Asked by Will.
- A:Answer Yes . It will. The bigger issue Is the ice maker. Do your research.
Answered by Jap12466
Q: QuestionDoes this fridge come with a water filter at purchase or do I need to purchase separately?
Asked by Phil.
- A:Answer Great question, Phil! The refrigerator does come with a water filter. Samsung does recommend replacing the water filter about every 6 months, depending on usage. ^Jecca
Answered by Samsung
Q: QuestionHas anyone had this frig for over 1 year with working ice maker?
Asked by MNMOM.
- A:Answer 2 months and the ice maker seized up. Had to thaw out. Apparently this is common. Should have gone with another brand. $3k and already having issues SMH
Answered by Sdjlopez
Q: QuestionCan you view items in the refrigerator from your phone or just from the hub on the refrigerator?
Asked by Erica.
- A:Answer From both. You can view the inside of the refrigerator from the hub and the app on your phone. Hope this helps.
Answered by Santitos101
Q: QuestionIs there a light that stays on at night where the outside ice dispenser is? I have a Samsung now and we can turn the light on at night where is ice and water dispenser is. I can't seem to find anywhere where there is a light or not.
Asked by Anonymous.
- A:Answer Well since I just went through this myself if you have a samsung model RF28R7201SR you can purchase part. #DA97-17299E dispenser cover and install it and you will have an operational light for the disenser. Yes it works because i just did it and Samsung told me i had to buy the door. But I had found a post on Samsung members about this but Samsung deleted anything pertaining to this issue.
Answered by Anonymous
Q: QuestionI have limited space in my kitchen and I need to install it next to the wall. I only have 36 inches from the counter to the wall. Do the doors need extra space to open 90 degree? Thank you!
Asked by Smirald.
- A:Answer You can download the manual from the Samsung website and see all the measurements and diagrams necessary to make a decision. I hope it fits, it's an awesome refrigerator.
Answered by Omegaman