Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
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Description

Samsung virtual refrigerator showroom.
Discover the future of refrigerators with Samsung.
Learn more about Samsung refrigeratorsFeatures
FlexZone™ drawer
A flexible storage drawer with four different temperature settings and an adjustable smart divider to stay organized.
Adjustable shelves
Go from standard to slide-in or flip-up to store tall items with ease.
Wi-Fi and Bixby enabled
Use your smartphone to control the temperature and monitor your refrigerator remotely.
Fingerprint-resistant finish
The special finish helps reduce smudges and minimize cleaning.
Twin Cooling Plus®
Near-commercial-grade humidity levels prevent spoiling and freezer burn.
High-efficiency LED lighting
Designed to beautifully light up the interior of your refrigerator, so you're able to quickly spot what you want.
Accessibility (ADA compliant)
Easy-to-reach controls for everyone.
Ice Max
With large capacity, lets you store up to 4.2 lbs. of ice.
ENERGY STAR® certified
Eco-friendly and energy-efficient.
What's Included
Samsung 28 Cu. Ft. 4-Door French Door Refrigerator
Owner's manual
Water filter
Manuals & Guides
- Product Datasheet/Brochure (PDF)
- Warranty Manual
Key Specs
- Voice Assistant Built-inBixby
- Product Height70 inches
- Product Width35 4/5 inches
- Height To Top Of Refrigerator (Without Hinges)68 7/8 inches
- Height To Top Of Door Hinge70 inches
- Depth Without Handle34 inches
- Depth With Handle36 1/2 inches
- Total Capacity28 cubic feet
- Refrigerator StyleFrench Door
- Lighting TypeLED
- Ice MakerYes
- App CompatibleYes
- Works WithBixby, SmartThings
- Color FinishTuscan stainless steel
General
- Product Name28 Cu. Ft. 4-Door French Door Refrigerator
- BrandSamsung
- Model NumberRF28R7201DT/AA
- ColorTuscan Stainless Steel
- Color CategoryBrown
- Color FinishTuscan stainless steel
Compatibility
- Voice Assistant Built-inBixby
- App CompatibleYes
- Works WithBixby, SmartThings
Dimension
- Product Height70 inches
- Product Width35 4/5 inches
- Product Depth36 1/2 inches
- Height To Top Of Refrigerator (Without Hinges)68 7/8 inches
- Height To Top Of Door Hinge70 inches
- Standardized Width36 inches
- Counter DepthNo
- Depth Without Handle34 inches
- Depth With Handle36 1/2 inches
- Depth Without Door29 2/5 inches
- Depth With Door 90 Degrees Open48 1/4 inches
- Product Weight328 pounds
Capacity
- Total Capacity28 cubic feet
- Refrigerator Capacity15.9 cubic feet
- Freezer Capacity8.3 cubic feet
- Convertible Temperature Zone Capacity3.8 cubic feet
Features
- ConfigurationFreestanding
- Panel ReadyNo
- Refrigerator StyleFrench Door
- Fingerprint ResistantYes
- Convertible Temperature ZoneYes
- Convertible Temperature Zone Range29 to 42°F
- Convertible Temperature Zone LocationMiddle
- Dual EvaporationYes
- Door-Open AlarmYes
- Sabbath ModeYes
- Temperature Control TypeTouchpad
- Display TypeLED
- Defrost TypeAutomatic
- Hinge SettingNot Applicable
- Lighting TypeLED
- Wireless ConnectivityWi-Fi
Ice and Water
- Ice MakerYes
- Ice Dispenser Ice FormCrushed, Cubed
- Ice Maker Location(s)Freezer
- Daily Ice Production10 pounds
- Ice and Water DispenserIce and water
- Ice and Water Dispenser LocationExternal
- Dispensed Water TypeCold Water
- Dispenser FeaturesDispenser light
Storage
- Number of External Doors/Drawers4
- Number of Refrigerator Shelves5
- Refrigerator Shelf StyleSpill proof, Slide-In
- Quick Access DoorNo
- Dairy CenterNo
- Gallon Door StorageYes
- Humidity-Controlled CrisperYes
- Deli Meat DrawerYes
- Refrigerator Shelf MaterialTempered Glass
Freezer Info
- Freezer CompartmentYes
- Freezer LocationBottom
- Freezer Door TypePull Out Drawer
- Freezer Shelf MaterialPlastic
- Freezer Interior LightYes
- Quick FreezeYes
Filter Info
- Water FiltrationYes
- Water Filter Model NumberHAF-QIN
Electrical Specification
- Amperage5 amperes
- Voltage115 volts
- Estimated Annual Electricity Use755 kilowatt hours
- Estimated Annual Operating Cost91 United States dollars
Certifications Listings & Approvals
- ENERGY STAR CertifiedYes
- ADA CompliantYes
- CEE QualifiedNo
- Consortium for Energy Efficiency (CEE) RatingCEE Not Qualified
- CSA ListedNo
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC887276304908
Customer reviews
Rating 4.4 out of 5 stars with 1533 reviews
(1,533 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Rated 3 out of 5 stars
Beware of 6.5" hinge depth on this model
||Posted . Owned for 1 week when reviewed.The issue here is Samsung failed to publish a critical dimension; the hinge cover at the front top of the fridge is now 6.5" deep versus the typical 2.5" to 3", this means you need the full 70" of clearance front to back now or you can't push the refrigerator back to the proper depth. Samsung has every other dimension published and this extra deep hinge cover causes problems if you have a full size over tge fridge cabinet to work around. Ultimately this is my fault in the end but it should be noted in the manual. This is the 3rd model of Samsung refrigerators I have purchased in the last 16 months, the other 2 had no fitment issues. Side note, I also talked to cabinet manufacturers/installers and they have since changed their width to 37" for Samsung and other brands due to fitment issues caused by tabs on the back, now they are also recommending 72" heights due to new model designs causing problems. Again, my fault and I should have physically measured the model in a store but that was a 100 mile round trip to the store and I purchsed online based on past experience. The fix is of course to cut .25" off the bottom of the cabinet to accommodate the new hinge depth. You also cannot eliminate the hinge cover because it goes all the way across the top of the fridge and it has wire harnesses connected to it.
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate your detailed review of one of our products, DALK!
For your reference, the space requirements or clearances for this model are found on pages 18–19 of the user manual:
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145218916) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
- Pros mentioned:Capacity, Design, Flex zone drawer
Rated 4 out of 5 stars
So Far So Good.
||Posted . Owned for 3 weeks when reviewed.We were leery when we read several negative reviews, But then we realized that virtually EVERY fridge out there has lots of negative reviews, so we decided to roll the dice with this unit which is beautiful and has all the features we were looking for. We’ve had it a month. It initially cooled down faster than I thought and was making ample ice in about 24 hours. The flex drawer’s configuration is easy to adjust and is perfect for deli meat and bottled beer. I haven’t measured with a thermometer, but I can tell that the right door where we keep milk is not as cold as the main body of the fridge so I keep the temperature a degree colder (36) than the recommendation. Plenty of space in the freezer with an extra, shallower storage above the deep one so you don’t have to dig around as much. Ice maker works great, but crushed ice (which we virtually never use) comes out uneven and tends to leave a bit of residual ice on the chute which will melt and drip into the reservoir. Not a huge issue unless you use lots of crushed ice. You can control the temperature with your phone which is neat, I guess, but useless to most people. If your kids leave the door open, you’ll get a message on your phone so you can call home to give them a verbal tug on the ears. Aesthetically, the fridge is beautiful. Clean lines and relatively unobtrusive branding. Overall we’re happy so far.
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.Love my new fridge.Lots of space. Love the top bottom drawer that I can covert in to fridge or freezer whenever I needed. Best opinion.Thanks.
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Water Dispenser light
||Posted . Owned for less than 1 week when reviewed.Fridge is overall great, but disappointed that the listing says it has a water dispenser light, but my fridge does not have one. How would I go about getting on or should mine have come with it.
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
We love it!
||Posted . Owned for 1 month when reviewed.We love our new refrigerator! The two guys who delivered and install it were very kind and professional. Thank you BestBuy!
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Fridge
||Posted . Owned for 1 year when reviewed.Love this fridge. It works great and is bigger than expected
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wonderful upgrade
||Posted . Owned for 1 month when reviewed.I am really like my new refrigerator. I have always been limited in the size of refrigerator that would fit in my house. Well our kitchen remodel opened the door for some major changes and purchasing a larger refrigerator with ice and water access in the door was a priority. So far it is working like a charm. Ice is available every time we want it.
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This refrigerator has all the features I wanted. Even discovered some I didn’t know until I started using it. The chime when the door has been left open is great but annoying if you have it open for a reason.
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend
Q: QuestionHave they redesigned the ice maker on this new model from the last few years which caused so many consumers heartache?
Asked by Dealsinak.
- A:Answer Yes....the original only lasted 3 mos, redesigned icemaker lasted just under a year for me. Frustrating!
Answered by Terri
Q: QuestionIs there supposed to be a small shelf or bin attached to the door of the freezer? It looks like there is a place for one, but my fridge doesn't have one. ( I'm not talking about the upper sliding drawer inside the freezer; I have that.)
Asked by BenC.
- A:Answer Yes according to the manual and the door design, there should be a long and narrow freezer door bin. Our older (2008 Samsung french door) refrigerator had one and the manual identifies it too. I went back to the store and none of their floor models came with the door bin. The sales staff had no idea, of course. Now I'm looking for information on the freezer door bin and WHY it doesn't seem to be included. I'm including picture of the location, door support points and the manual illustration with bold print of the component name, "door bin". Anyone know why it's not included?
Answered by JonR
Q: QuestionIs the 2019 refrigerator model an improvement? I just purchased it & some reviews are disheartening. My current Samsung 3-door went problem-free for over 10 years & just recently had an ice problem. Could it be a gamble because of poor quality control??
Asked by Bauer.
- A:Answer No, the new ones are not an improvement. We have an older one that's been running just fine for a few years now, but the one we bought three quit working overnight and all the food has to be thrown away. I even called Samsung and they said that it's normal for their new refrigerators to fail that way. Just throw everything away, reboot it, and fill it back up again. They say it just happens at random. It could happen again tonight, or it could run for a few months. They say it's normal.
Answered by Kevin
Q: QuestionOur four door is a little over a year old and the ice maker freezes up have to defrost to get it working how to stop the problem/
Asked by Ed.
- A:Answer Ours is brand new not even a month old and we've noticed the same thing. Can't figure out what is going on? Possibly a manufacturers defect?
Answered by Puma
Q: QuestionDo I have to replace the water filter? Is there a place to replace the water filter?
Asked by Mike.
- A:Answer Hello Mike! I am including a helpful link to the user manual (https://bit.ly/2v6txlq) on page 76 to support your concerns on the water filter. We thank you for being a part of Samsung! ^Lena
Answered by Samsung
Q: QuestionCan you lock or turn off the ice and water feature?
Asked by Rfullhouse.
- A:Answer Great question, Rfullhouse! This model actually has 2 different options depending on exactly what you want. There is an Ice Maker button that will turn the ice maker on/off. There is also a Dispenser Lock feature that will prevent the dispenser from dispensing any water or ice until it is unlocked. ^Jecca
Answered by Samsung
Q: QuestionHas anyone else been delivered a damaged appliance? I had to sent back this Samsung today because it came off the truck with at least two dents on the front. I have not had success with getting any help from Customer Service for over two hours.
Asked by PS.
- A:Answer I don't think so. Cause mine has the same issue. As soon as it was delivered photos were taken by the delivery guy and sent to customer service and BB are actually the ones who would call you and offer options for the damaged product. They have replaced mine few days after. BB always has an excellent customer service.
Answered by Kristin
Q: QuestionIs this fridge finger print resistant
Asked by Gabby.
- A:Answer Yes. Very happy with the finish, looks great. Also, does not seem to scratch easily , which was a concern of ours.
Answered by chromebook