Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Stainless steel
User rating, 4.4 out of 5 stars with 1360 reviews.
4.4(1,360 Reviews)- 137 Answered Questions
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Description

Samsung virtual refrigerator showroom.
Discover the future of refrigerators with Samsung.
Learn more about Samsung refrigeratorsFeatures
FlexZone Drawer
A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.
Adjustable Shelves
Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.
Wi-Fi and Bixby Enabled
Use your smartphone to control the temperature and monitor your refrigerator remotely.
Fingerprint Resistant Finish
A special finish to reduce smudges and minimize cleaning.
High-Efficiency LED Lighting
LED lighting designed to beautifully light up the interior of your fridge so you’re able to quickly spot what you want.
ADA Compliant
Easy to reach controls for everyone.
Twin Cooling Plus®
Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.
Ice Max
Large capacity, storesup to 4.2 lbs. of ice.
ENERGY STAR® Certified
Eco-friendly and energy-efficient.
What's Included
- Owner's manual
- 4-Door French Door Refrigerator with FlexZone Drawer
- Water filter HAF-QIN
Energy Ratings
Manuals & Guides
- Warranty Manual
Key Specs
- Voice Assistant Built-inBixby
- Product Height70 inches
- Product Width35 3/4 inches
- Height To Top Of Refrigerator (Without Hinges)68 7/8 inches
- Height To Top Of Door Hinge70 inches
- Depth Without Handle34 inches
- Depth With Handle36 1/2 inches
- Total Capacity28 cubic feet
- Refrigerator StyleFrench Door
- Lighting TypeLED
- Ice MakerYes
- App CompatibleYes
- Works WithBixby, SmartThings
- Color FinishStainless steel
General
- Product Name28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer
- BrandSamsung
- Model NumberRF28R7201SR/AA
- ColorStainless steel
- Color CategorySilver
- Color FinishStainless steel
- Side Panel ColorSilver
Compatibility
- Voice Assistant Built-inBixby
- App CompatibleYes
- Works WithBixby, SmartThings
Dimension
- Product Height70 inches
- Product Width35 3/4 inches
- Product Depth36 1/2 inches
- Height To Top Of Refrigerator (Without Hinges)68 7/8 inches
- Height To Top Of Door Hinge70 inches
- Standardized Width36 inches
- Counter DepthNo
- Depth Without Handle34 inches
- Depth With Handle36 1/2 inches
- Depth Without Door29 3/8 inches
- Depth With Door 90 Degrees Open48 1/4 inches
- Product Weight328 pounds
Capacity
- Total Capacity28 cubic feet
- Refrigerator Capacity15.9 cubic feet
- Freezer Capacity8.3 cubic feet
- Convertible Temperature Zone Capacity3.8 cubic feet
Features
- ConfigurationFreestanding
- Panel ReadyNo
- Refrigerator StyleFrench Door
- Fingerprint ResistantYes
- Convertible Temperature ZoneYes
- Convertible Temperature Zone Range29 to 42°F
- Convertible Temperature Zone LocationMiddle
- Dual EvaporationYes
- Door-Open AlarmYes
- Sabbath ModeYes
- Temperature Control TypeTouchpad
- Display TypeLED
- Defrost TypeAutomatic
- Hinge SettingNot Applicable
- Lighting TypeLED
- Wireless ConnectivityWi-Fi
Ice and Water
- Ice MakerYes
- Ice Dispenser Ice FormCrushed, Cubed
- Ice Maker Location(s)Freezer
- Daily Ice Production10 pounds
- Ice and Water DispenserIce and water
- Ice and Water Dispenser LocationExternal
- Dispensed Water TypeCold Water
- Dispenser FeaturesDispenser light
Storage
- Number of External Doors/Drawers4
- Number_of_Refrigerator_Shelves5
- Refrigerator Shelf StyleSpill proof, Slide-In
- Quick Access DoorNo
- Dairy CenterNo
- Gallon Door StorageYes
- Humidity-Controlled CrisperYes
- Deli Meat DrawerYes
- Refrigerator Shelf MaterialTempered Glass
Freezer Info
- Freezer CompartmentYes
- Freezer LocationBottom
- Freezer Door TypePull Out Drawer
- Freezer Shelf MaterialPlastic
- Freezer Interior LightYes
- Quick FreezeYes
Filter Info
- Water FiltrationYes
- Water Filter Model NumberHAF-QIN
Electrical Specification
- Amperage5 amperes
- Voltage115 volts
- Estimated Annual Electricity Use755 kilowatt hours
- Estimated Annual Operating Cost91 United States dollars
Certifications Listings & Approvals
- ENERGY STAR CertifiedYes
- ADA CompliantYes
- CEE QualifiedNo
- Consortium for Energy Efficiency (CEE) RatingCEE Not Qualified
- CSA ListedNo
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC887276304922
Customer reviews
Rating 4.4 out of 5 stars with 1360 reviews
(1,360 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design5.0
Rating 5.0 out of 5 stars
Features
Quality4 out of 5Value4 out of 5Ease of Use5 out of 5Rated 4 out of 5 stars
Really like it but
||Posted .Owned for 1 month when reviewed.Really love the room and the flex drawer, The flex drawer allows you to have a just above freezing but much colder than The main fridge, perfect for meat, breads, anything you want to preserve longer. My potatoes seem to stay perfectly fresh in the veggie drawers. I’m able to keep my large coffee creamer, milk and orange juice in the door the other shelve easily has my tall, large mayo, ketchup, relish mustard and top door shelve has jam etc. I also like being alerted when the door was a not shut, that has helped a lot. The bad is: what fridge has a water dispenser that has no drip tray or a light! The water goes on the floor because the dispenser protrudes beyond the would be drip tray area so it goes directly on the floor! No light is annoying and frankly unreal.
Features
Quality4 out of 5Value4 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Wonderful upgrade
||Posted .Owned for 1 month when reviewed.I am really like my new refrigerator. I have always been limited in the size of refrigerator that would fit in my house. Well our kitchen remodel opened the door for some major changes and purchasing a larger refrigerator with ice and water access in the door was a priority. So far it is working like a charm. Ice is available every time we want it.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Great refrigerator
||Posted .Owned for 3 weeks when reviewed.This refrigerator has all the features I wanted. Even discovered some I didn’t know until I started using it. The chime when the door has been left open is great but annoying if you have it open for a reason.
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Black stainless steel
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality4 out of 5Value5 out of 5Ease of Use4 out of 5Pros mentioned:Capacity, Design, Flex zone drawerRated 4 out of 5 stars
So Far So Good.
||Posted .Owned for 3 weeks when reviewed.We were leery when we read several negative reviews, But then we realized that virtually EVERY fridge out there has lots of negative reviews, so we decided to roll the dice with this unit which is beautiful and has all the features we were looking for. We’ve had it a month. It initially cooled down faster than I thought and was making ample ice in about 24 hours. The flex drawer’s configuration is easy to adjust and is perfect for deli meat and bottled beer. I haven’t measured with a thermometer, but I can tell that the right door where we keep milk is not as cold as the main body of the fridge so I keep the temperature a degree colder (36) than the recommendation. Plenty of space in the freezer with an extra, shallower storage above the deep one so you don’t have to dig around as much. Ice maker works great, but crushed ice (which we virtually never use) comes out uneven and tends to leave a bit of residual ice on the chute which will melt and drip into the reservoir. Not a huge issue unless you use lots of crushed ice. You can control the temperature with your phone which is neat, I guess, but useless to most people. If your kids leave the door open, you’ll get a message on your phone so you can call home to give them a verbal tug on the ears. Aesthetically, the fridge is beautiful. Clean lines and relatively unobtrusive branding. Overall we’re happy so far.
Features
Quality4 out of 5Value5 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Storage Capacity5 out of 5Quality5 out of 5Design5 out of 5Rated 5 out of 5 stars
Perfect refrigerator
||Posted .Owned for 3 months when reviewed.That it’s a big refrigerator and. Fit perfect on my kitchen
This review is from Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Black stainless steel
Features
Storage Capacity5 out of 5Quality5 out of 5Design5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Margie’s refrigerator
||Posted .Owned for 1 month when reviewed.Everything was awesome they came on time and installed everything and reviewed the user manual
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Samsung fridge
||Posted .Owned for 1 month when reviewed.Our fridge has been working wonderfully! The ice and water taste better than ever! Tons and tons of space! If I could do 10 stars I would!
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Best buy frig
||Posted .Owned for 1 month when reviewed.Im very happy with this refrigerator. Im not sure of the longevity of this refrigerator. Todays appliances dont seem to last so long. My previous kenmore crapped out in 7 years but was in perfect condition except cooling went out
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5I would recommend this to a friend
Q: QuestionHave they redesigned the ice maker on this new model from the last few years which caused so many consumers heartache?
Asked by Dealsinak.
- A:Answer Yes....the original only lasted 3 mos, redesigned icemaker lasted just under a year for me. Frustrating!
Answered by Terri
Q: QuestionIs there supposed to be a small shelf or bin attached to the door of the freezer? It looks like there is a place for one, but my fridge doesn't have one. ( I'm not talking about the upper sliding drawer inside the freezer; I have that.)
Asked by BenC.
- A:Answer Yes according to the manual and the door design, there should be a long and narrow freezer door bin. Our older (2008 Samsung french door) refrigerator had one and the manual identifies it too. I went back to the store and none of their floor models came with the door bin. The sales staff had no idea, of course. Now I'm looking for information on the freezer door bin and WHY it doesn't seem to be included. I'm including picture of the location, door support points and the manual illustration with bold print of the component name, "door bin". Anyone know why it's not included?
Answered by JonR
Q: QuestionIs the 2019 refrigerator model an improvement? I just purchased it & some reviews are disheartening. My current Samsung 3-door went problem-free for over 10 years & just recently had an ice problem. Could it be a gamble because of poor quality control??
Asked by Bauer.
- A:Answer No, the new ones are not an improvement. We have an older one that's been running just fine for a few years now, but the one we bought three quit working overnight and all the food has to be thrown away. I even called Samsung and they said that it's normal for their new refrigerators to fail that way. Just throw everything away, reboot it, and fill it back up again. They say it just happens at random. It could happen again tonight, or it could run for a few months. They say it's normal.
Answered by Kevin
Q: QuestionOur four door is a little over a year old and the ice maker freezes up have to defrost to get it working how to stop the problem/
Asked by Ed.
- A:Answer Ours is brand new not even a month old and we've noticed the same thing. Can't figure out what is going on? Possibly a manufacturers defect?
Answered by Puma
Q: QuestionDo I have to replace the water filter? Is there a place to replace the water filter?
Asked by Mike.
- A:Answer Hello Mike! I am including a helpful link to the user manual (https://bit.ly/2v6txlq) on page 76 to support your concerns on the water filter. We thank you for being a part of Samsung! ^Lena
Answered by Samsung
Q: QuestionCan you lock or turn off the ice and water feature?
Asked by Rfullhouse.
- A:Answer Great question, Rfullhouse! This model actually has 2 different options depending on exactly what you want. There is an Ice Maker button that will turn the ice maker on/off. There is also a Dispenser Lock feature that will prevent the dispenser from dispensing any water or ice until it is unlocked. ^Jecca
Answered by Samsung
Q: QuestionHas anyone else been delivered a damaged appliance? I had to sent back this Samsung today because it came off the truck with at least two dents on the front. I have not had success with getting any help from Customer Service for over two hours.
Asked by PS.
- A:Answer I don't think so. Cause mine has the same issue. As soon as it was delivered photos were taken by the delivery guy and sent to customer service and BB are actually the ones who would call you and offer options for the damaged product. They have replaced mine few days after. BB always has an excellent customer service.
Answered by Kristin
Q: QuestionIs this fridge finger print resistant
Asked by Gabby.
- A:Answer Yes. Very happy with the finish, looks great. Also, does not seem to scratch easily , which was a concern of ours.
Answered by chromebook
Condition | Availability | Price |
---|---|---|
New | $2,879.99Your price for this item is $2,879.99 | |
Open-Box Excellent
| $2,015.99Your price for this item is $2,015.99 | |
Open-Box Satisfactory
| $1,727.99Your price for this item is $1,727.99 | |
Open-Box Fair
| $1,439.99Your price for this item is $1,439.99 |