
Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I originally purchased a 55"Sony 850-D. I just couldn't commit to that model 100% due to the fact that the picture just didn't stand out. The Sony had a dull,Dimmer picture,even after many different picture calibrations. I looked at the Samsung KS-8000 in the store and kicked myself for not sticking with Samsung. I have all Samsung Tvs and luckily enough I was able to return well after return date expiration due to being an elite member. This TV is considered a "Mid level" Television but I believe it to be on the High end level. The picture is extremely glossy and the colors just stand out. Shows like How it's made look live. The TV itself is a nice looking seamless edge look. I can't review the sound as I am using a soundbar. I can guarantee that if you are on the fence with Samsung or another brand,rest assure that Samsung should be the choice to make. Their ability to design a television with superior picture quality is why they are the leaders in Tvs. The remote is very similar to Fire stick remote and oddly enough it's extremely user friendly. The tv has a separate box that allows you to connect a single cord to the tv and you plug in other Hdmi cords and optical to that box. The box can sit a foot away from the tv. I have a floating shelf behind my tv so everything is hidden,blue ray,cable box,etc. Get this tv,you won't be disappointed at all.
Posted by Bnett69
I love my new Samsung UHD TV! The picture quality provides a completely different viewing experience. It's like the cameras are following the actors and I am following behind the cameras, as though I am right there. And this is for non-4K broadcast TV programs that are being upscaled! My only complaint, and it's a small one, is the lag time to go from one activity to another. It takes a couple of seconds for the picture to come on and another couple of seconds for the sound from the AV receiver to come on. There is also a lag going from watching the TV to going to the Smart TV. The Smart TV experience is new to me too. I love watching YouTube videos in 4K and watching Amazon videos in 4K on the large screen. I was concerned about the silver border but it really isn't visible. The silver stand is OK but I would have preferred the typical black stand. I upgraded from a 40" Samsung HD TV to the 55" UHD TV since I moved into a larger home and needed to the larger size TV. I love it!!
Posted by DJS1
Bottom line: pretty good (compared to the very few options that are out there) -- really fantastic in many ways -- but time will tell. Before I bought this TV, my last TV purchase was a Panasonic 13in CRT, purchased sometime around the dawn of the millennium. It was about 10% of the cost of this Samsung product. I say this only to put my review into perspective. From my viewpoint, the technology is astounding, yet it seems that any television in this price range is more flawed, at least in build quality and/or design (which may be only cosmetic if you're lucky), than my early 2000's relic. At the same time, I guess that's pretty good since that's all one is going to find for the price. Everything overall is fine, but a little "off". And I guess I'm OK with that. Build: I was hesitant to purchase this product after seeing other reviews, mostly of the non-curved model, complaining about the back panel separating from the rest of the unit. I thought I might have more luck with the curved one, since I've only seen one complaint (though there are far less curved models reviewed). Immediately upon opening the box and glancing at the unit, I noticed the back panel was uneven with the display, flush in some spots, while appearing to already be separating just a little (no gap) in other spots. It is such a minor imperfection that I may have not even noticed had I not been aware of others' issues. So, are they all like this? Do I take it back? Am I being too critical? I just don't know. It could just stay like that, or maybe it will slowly pull away, nanometer by nanometer, over days, months, years... Who knows? I read in other reviews that heat may have been causing or exacerbating the problem of the panel pulling away around the edges. The good news is that there is no perceivable warmth coming from the back of the unit around the top and side edges, and the area that appears to be slightly separated hasn't changed after 26 days and several hours of usage. The fit and finish of the bottom of the unit is just odd and doesn't look "right", especially at the corners. Again, it may or may not be normal and it may or may not be a problem. If it's just cosmetic, who cares, right? You can't see it unless you are looking directly underneath the TV. The legs that hold it up are in my opinion an excellent design, both in function and in an aesthetic sense. The are so minimalistic, yet very sturdy. Display: I chose this model and brand over other options because the reviews of the display are overwhelmingly in favor of this Samsung TV. It is really amazing, especially when compared to the Sony model in a similar price range. The color, contrast, and clarity are exceptional, the blacks are deep black. If I didn't know any better, I'd say there was something wrong with the lighting, however, as it appears cloudy when most or all of the display is black. I guess that's normal, though, for a $1000+ LED television. I have to admit, I can't tell the difference between watching a Blueray DVD and 4K content, so maybe I would have been just as happy (or more happy) with a much less expensive product. The display is so sharp and clear at times, it's almost distracting. Objectively, that's obviously a good thing. I watched some of Back to the Future on blueray and noticed a LOT of things I never noticed before, from details in the background to the difference in makeup on Christopher Lloyd's neck between his 1985 character and the 1955 representation of his character. Functionality: It's generally good. Just wonky and/or unnecessarily annoying at times. Sometimes it does exactly what you want (find and open an app or signal), and sometimes it doesn't. And there's advertisements in the menu. Is that normal? I paid over $1000; just seems like I shouldn't have to deal with ads. Some of the apps just plain suck (Facebook) and some have not been reliable, like the SiriusXM app. There is a microphone feature for interfacing as well. Surprise! Sometimes it's fine, sometimes it isn't. Initially, I was really annoyed with the lighted Samsung logo at the bottom of the frame around the display, but I figured out how to turn it off in the settings. Sound: I've read that TVs like this generally have poor sound quality. I was pleasantly surprised to find it sounds pretty darn good. Nonetheless, I can only assume a soundbar would offer a significant improvement in audio enjoyment. In summary, I'm happy so far. Maybe it's just me, but I feel one should get a better product for this kind of money. Yet, what else is there? Will it fall apart on my birthday next year? Will one of the bazillion pixels in the center of the display suddenly malfunction and taunt me every time I want to enjoy this thing? Time will tell. Am I an insufferably indecisive, miserly perfectionist? Probably. Would I recommend this TV to a friend? In it's current state, yes. I want, at least, a quality UHD 60Hz 55" HDR display, and unless I want to pay hundreds, even thousands, more, I suppose this is as good as it gets.
Posted by argylegargoyle