Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung’s Family Hub which lets you see inside your refrigerator, manage your family’s calendars, stream music, see who’s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Design a refrigerator that’s uniquely you.
Customize a Samsung Bespoke 3- or 4-door French door refrigerator or 4-Door Flex refrigerator with panels available in multiple colors and finishes. Plus, shop for matching appliances.
Customize the design of your refrigerator with changeable door panels. Choose from a variety of colors and two finishes to create a space that fits your style.
Samsung’s Family Hub refrigerator helps you connect to what’s most important: your family and home. Family Hub lets you see inside your refrigerator, manage your family’s calendars,
stream music, see who’s at the front door and much more, all right from your fridge.
Quick access to refreshingly cool, filtered water two ways. Choose from an internal dispenser or a built-in pitcher that automatically refills, with the option to infuse with a flavor.
Dual Ice Maker with Ice Bites
Enjoy your favorite beverage with your choice of ice. Select from cubed ice or Ice Bites that chill your drink faster.
The FlexZone Drawer is customizable with 5 different temperature settings. From refrigerator to soft freeze, this middle drawer can store everything from fruit and vegetables to your favorite meat & seafood.
Flat Panel door design with easy-to-open recessed handles blends into your cabinetry to give you a modern built-in-look.
Large Crisper Drawers
Two large drawers that are perfect for storing fruits and vegetables.
Twin Cooling Plus
Independent fridge and freezer controls keep food fresher longer.
The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
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Rated 5 out of 5 stars
Love our fridge
Owned for less than 1 week when reviewed.
Great buy! Love our new fridge. It was delivered within 3 days of purchase during the labor day sale. I read so many reviews about the fridge coming without panels but ours did have the panels included. I even purchased separate panels because of the reviews I read, but when I got it delivered, all the panels were included!! Not sure why others didn’t get the panels.
Fridge did not come with door panels I’m not sure what good it is than. So now I need to spend another $500 to get the bespoke panels. I wish Best Buy and Samsung would have disclosed that before I purchased this. It is a very nice refrigerator but what’s the point of only getting part of the unit.
No, I would not recommend this to a friend
Brand response from Samsung
We appreciate your patience in dealing with the situation you're having right now with your Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Family Hub - White glass.
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
I could look into the fridge's details (RF23BB8900AWAA) and verify that the fridge has one panel on the family hub, and the reset needs to be added as a separate order.
You get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours daily. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144654507
Have a great day.
Rated 1 out of 5 stars
What panels not included on refrigerator
Owned for 2 months when reviewed.
Got the refrigerator delivered and only one white panel was delivered. We were told that the refrigerator was going to come with all white panels and it is cheaper then some of the other color panels. The refrigerator looks awful as there is only 1 white panel and the rest looks like parts are missing.
Why would Best buy even sell this refrigerator without standard panels!!!! Now we have to go back and speak to the person who sold us the refrigerator and told us that we would get the white panels. Really disappointed in best buy.
No, I would not recommend this to a friend
Brand response from Samsung
Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
Capacity, Convenient, Design
Rated 5 out of 5 stars
Our new Bespoke Fridge
Owned for 1 week when reviewed.
My wife loves this product. It look beautiful, has plenty of space and the family hub is so convenient and easy to use.
Also, thw delivery and installation was wonderful.
How's this for irony, I'm one of those people who bought a samsung fridge with the ice maker issues years ago and vowed never to buy another samsung fridge. And here I am, with a new house and a new samsung fridge. So why did I do it? Honestly, the biggest reason was that every brand out there now "sucks" at something and they all break and so why not just get the one with the features you like best and an extended warranty and just hope for the best. But also, because I was told by some reliable sources that Samsung fixed their issue with the ice maker and also this ice maker is in the freezer where it belongs. Also, to be fair, my old fridge really was great other than that one little issue and the Bespoke line is supposed to be better quality then any other samsung fridge so I figured I'll give them one more shot.
So far it has not proven to be a bad decision. There's a lot to like about the fridge, it's sleek, it's shiny, it has a tablet built into the panel. There's also a few quirks though that we are trying to get used to. Mainly the shelves in the door don't really allow for too much storage. This hasn't been a deal breaker for us because we just move things to the main part of the fridge, but it is a little annoying that things like ketchup bottles don't quite fit in the door if you also want room for milk. Another issue we've noticed is the "see inside" part of the fridge really isn't much more than a gimmick. It's cool sure, but if you're at the grocery store and you want to know what's in the fridge, unless you put it front and center, you won't be able to see it anyway. I checked once to see if we had an item, I couldn't see it on the camera so I bought it only to find out we DID have that item, it was just off to the side. So don't expect to see everything in the fridge. Right along that same idea is the item list issue. It's a cool idea, and I'm sure Samsung will eventually tweak it to work better, but for now, listing all the items in the fridge with an expiration date only SOUNDS cool but doesn't actually work great. The biggest issue is we have something "expire" and the fridge warns us, awesome; but then I can't easily tap something to say that the item is no longer in the fridge. For example, we had pasta sauce in the fridge. The expiration date we added to the item came up and the fridge popped up a notification telling us it was expired but it was no longer in the fridge, we used it up. I looked for a quick button to "delete item" but there was none. I had to go into the item list, find the item, and then delete it from there.
But hey, that's all mostly software and perks issues, the things the fridge does right are the things you want most out of a fridge. It keeps food cold, it makes ice without a dam, and it's smart enough to play music or show you photos, leave notes to the family, etc.
We love having the white board available to quickly leave notes or messages and easily add to anyone's note. The same goes for the sticky notes. If you take the time to customize your settings and home pages you can really have a useful tablet controller for your smartthings controlled home as well. I like having my scenes easily accessible and check on cameras at a glance.
Another feature we've been enjoying a lot is the beverage center. The auto fill pitcher has been working great for us so far and we tend to use that more than the water dispenser because our pressure is a little low so the dispenser goes slower. We haven't done any infusion water yet but I plan to try that soon. It's also nice to have quick grab snacks above the beverage center without having to open the entire door.
The ice is perfect and having two options is nice. Again, so far we haven't had any issues with the ice maker but it's only been a few months.
The 3rd drawer is perfect for beverages and snacks as well. We keep a couple go to fruits and snacks and some cans of pop in there as well as using it as a cheese drawer due to the amount of cheese we use.
Since we have no kids and it's just the two of us, the cabinet depth was a better choice and we have not had any issues with running out of room. We aren't the type of people that load up on a ton of grocery to be fair, but we do have more than average and have not had any issues with finding room for things. When the fridge is more full, the "view inside" cameras are not really useful though. We've learned to put important things front and center so the cameras can see them and we can keep track of them.
Overall we have been really happy with the Bespoke Fridge so far and hope that it continues to work well. I'll do my best to update this review good or bad after a year and see how it's coming along then. But for now, we're enjoying it and happy with our purchase.
What a refrigerator. First off awesome color scheme. The beverage center is slick; can fit large stainless cups with ease. The pitcher comes in handy when larger groups are present. And, you can turn it off when not needed. The flexibility is there. The storage space is ample. Plenty of places to put things. We are using the middle drawer for veggies but it can be set to other items making it a nice option. The freezer isn’t the largest thing in the world but it fits what we need. We moved everything from our side by side freezer section into this one so it is deceiving. The ice tray is what we like most. Sure it does take up part of the freezer but you gain so much back in the fridge section. And no more drips or ice cubes flying out randomly. The interface is awesome and really easy to use. Great talking piece and entertainment for the kiddos. We are beginning to use the food tracking system to help us when picking out groceries. It will help in the coming weeks so we can check the app while in the store. It is worth the extra cost for sure. So far so good. I would take this over some of the more expensive fridges with its versatility.
This Fridge is going to be beautiful, once I get my other 2 panels. When I ordered it said white glass. I assumed the whole thing, as that is what the picture shows. It only comes with the while glass hub. I called support and after she researched and read the reviews she informed me I need to purchase the other 3 separate. Fine... another $300, but they need to make it clear that you need to add panels. Otherwise, it is a very cool fridge, works fine (as of now), the technology piece is cool and the delivery guys were great.
A:AnswerIt comes with panels. But Samsung had a problem with the packaging for some of them and they were missing the panels. I think the biggest issue was with the white one. If they are not with the fridge, they will order them at no cost but I’m sure that can be frustrating having to wait for the panels
A:AnswerYes. If you are needing the standard size for more space I would say get it….however you only gain about 4” worth of shelf space inside the fridge. If you need more freezer space then that’s where it is nicer.