Samsung - Family Hub 22.2 Cu. Ft. Counter Depth 4-Door French Door - Stainless steel

Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food Management, Family Connection, Entertainment and Connected Living capabilities – all controlled from a 21.5” touchscreen. Now with Bixby, an intelligent voice assistant, you can control your Family Hub hands free from anywhere in your kitchen by using simple voice commands.

Find the Perfect Refrigerator
$3,599.99
Protection Plan Options
Complete Your Kitchen
Color:
Stainless steel
  • Fingerprint Resistant Black Stainless Steel
  • Stainless steel

Key Specs

  • Product Height
    70 inches
  • Product Width
    35.75 inches
  • Height To Top Of Refrigerator (Without Hinges)
    68.875 inches
  • Height To Top Of Door Hinge
    70 inches
  • Depth Without Handle
    29.25 inches
  • Depth With Handle
    29.25 inches
  • Total Capacity
    22.2 cubic feet
  • Refrigerator Style
    French Door
  • Ice Maker
    Yes
  • Lighting Type
    LED
  • Color Finish
    Stainless steel
  • App Compatible
    Yes
29.25"
Samsung - Family Hub 22.2 Cu. Ft. Counter Depth 4-Door French Door - Stainless steel - Front_Standard
35.75"
(Doors closed)
70"

Overview

What's Included


  • Samsung Family Hub 22.2 Cu. Ft. Counter Depth 4-Door French Door

Ratings & Reviews


Overall Customer Rating:
94% of customers would recommend this product to a friend (41 out of 44)

Features


Food Management

Use your voice to add items to your shopping lists.

See inside from anywhere with 3 built-in cameras.

Automatically assign expiration notifications and nutritional information to make sure everything is healthy and fresh.

Plan a meal based on what foods are available inside your refrigerator.

Save money with weekly deals, and load coupons directly to your loyalty card.

Use Grubhub to order your favorite food in a single click.

Family Connection

Sync calendars for all family activities and events.

Remotely share photos, notes and memos.

Receive personalized information through voice recognition.

Challenge your family with daily trivia questions.

Entertainment

Stream music with Pandora, iHeartRadio, Spotify Connect and TuneIn (radio).

Mirror your Samsung TV or Samsung phone directly on your Family Hub screen.

Connected Living

Simplify your life through the SmartThings app by controlling smart devices and appliances: set lights, adjust the thermostat, or monitor your baby's room.

Ring Video Doorbell lets you see, hear and speak to anyone at the front door from your Family Hub.

Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps.

Bixby Voice

The intelligent voice assistant allows hands-free navigation.

Recognizes user's voice and provides personalized content.


Overall customer rating

4.5
94%
would recommend to a friend

Pros

Cons

Looks like there aren't enough negative mentions yet.

  • Rating: 3 out of 5 stars

    Nice...when it works

    Posted
    Sportsduck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We received our fridge in July. Setup was relatively straight forward, but in order for the calendar function to work everyone in the family needs their own email address including the kids. Also it only accepts certain mail servers such as Exchange/Outlook and Gmail. Some functions we use more than others, but we mostly use the streaming music (which we paired to a bluetooth speaker), the shopping list, and the calendar. The recipes you can only store what is in the app, so we bookmarked ones we found on the web and ones we found in cookbooks I took a photo and placed it in a "recipes" folder in the photo album but either one of these workarounds do not allow you to select an item and place it in your shopping list. The shopping list app is what we use the most. Although it can be improved immensely (last item entered in is on top, no rearrangement, sorting by type (meat, dairy, etc.) it is very handy. Punch everything in while at home or have your spouse add a few things while you're at the market and you get notified on your smart phone. Bixby is fairly useless on the fridge and the novelty wore off in a week. For example, if you ask Bixby to play music it only opens up the last channel you did for Pandora. The biggest issue we have was the refrigerator stopped synching to the phones. It's not a brand issue either. I have an LG G6 and Google Pixel and my wife went from an iPhone 6s to a Galaxy S8 and the problem happened with all of them. In order to resolve the issue you need to hard reset the fridge. The data that is stored in the cloud such as your shopping lists are retrieved but you need to reconfigure your screens, reload your pictures, redo your bookmarks, etc. After some research this is a known issue. Apparently it does not happen with all of the refrigerators but Samsung has not addressed the issue as of yet. For an item that is over $3000 this needs to be resolved. I called Best Buy after hard resetting and the problem returned a few weeks later. Fortunately they simply replaced the fridge so huge kudos on their end and hopefully the problem won't occur with this replacement fridge. If it happens again with this fridge we will be looking to replace it with another model. So in summary the fridge's concept is nice, but unless the synching issue is resolved a whole heartedly recommend you get a protection package with this fridge in case it stops synching and you get frustrated by hard resetting.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A great fridge for more than just food

    Posted
    SmartHomerD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So many positive features on this fridge. The basic operations of keeping food cold and frozen are almost a side note. It comes with a water filter that provides not only the door water, but a constantly filled, filtered water pitcher with an infuser without taking up too much space. The Family Hub is an amazing feature that provides functional and huge entertainment value for the place where you spend the most time. It plays Pandora, it has a scratch pad for the kids to scribble, and you can see who is at your door with the Ring app plus many more apps are available. The Family Hub app allows you to see inside your fridge while shopping. The two reasons for not giving five stars is the high price and the fact that it does not qualify in Maryland for a utility company (Pepco) rebate. Maryland requires a 15% energy efficiency gain and the Samsung is rated at 10%. That was a $150 loss I was hoping to use to help pay for the refrigerator. Also be aware that the TV mirroring only works with certain Samsung models. Overall the features are awesome and I do recommend this unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a wow

    Posted
    GR21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Refrigerator is a counter depth and we have never had this. So we needed to adjust to less space from a 28 cu ft. Love the family hub. Looking up recipes, leaving notes for hubby, and playing pandora while we cook is great. Great features. Love the Champagne glass bubbles as screen saver. only issue is ice maker dispenser - not tall enough to fill soda stream bottle and crushed ice is way too chunchy. Gave 5 stars because of infused pitcher, extra temp controlled drawer and family make it well worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Appliance

    Posted
    ifly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Despite the gimmick of the screen the refrigerator has actually been very useful with it. From screen mirroring our Samsung TV onto it to checking the weather and recipes as well as playing music so far so good. In regards to the actual purpose it cools better than our old GE, does not freeze food in the fridge section and the middle drawer has been great for keeping bread fresh! Only negative we have is that the top drawer in the lower freezer section is badly designed and keeps coming off the tracks otherwise it would have been 5 stars!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Should've read the instructions

    Posted
    Donna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Difficult to setup Family Hub. The delivery men didn't know anything about how to start to sync with iPhone and home network. Had to make several calls for support which didn't help. I had to figure everything out on my own. Initially the 'support' calls were Best Buy people who didn't know anything about Samsung products. Three days later got the number for Samsung support. Awful customer service. Later discovered initial steps were in the manual...should have checked there first but delivery guy said simple to work, should take about 1/2 hour to setup.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keps it Cold

    Posted
    liarg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Refrigerators are supposed to keep things cold. So far so good. But this one does just a bit more. The recipe feature, the whiteboard, reminder, and ability to see what's in the fridge remotely make this the kitchen hub. Yeah it's expensive, but it's a "good expensive". Really didn't think I'd use the features and was pleasantly surprised. And, oh yeah, the fridge looks beautiful...for a kitchen appliance I mean.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the look!

    Posted
    Judith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I previously had an Electolux refrig and before that a -SubZero. It is a shame, that the Electrolux did not last more than 6 years. I read up on Consumer Reports and went with Samsung based on my experience with other Samsung products. I'm really counting that they put as much workmanship as they do to their TV's. For now, I'm really enjoying the refrig!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge!

    Posted
    BaltMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Honestly, I made fun of the fridge commercials on TV and then I experienced one at my local B.B. and fell in love. The internal cameras got me, being able to see what’s inside my fridge at the grocery store is pretty cool. The drawer is a nice upgrade, all of the soda and beer cans fit nicely and do not clutter the main fridge.

    I would recommend this to a friend





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