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Samsung - Family Hub 22.2 Cu. Ft. Counter Depth 4-Door French Door - Stainless steel

Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food Management, Family Connection, Entertainment and Connected Living capabilities – all controlled from a 21.5” touchscreen. Now with Bixby, an intelligent voice assistant, you can control your Family Hub hands free from anywhere in your kitchen by using simple voice commands.

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    Color:
    Stainless steel
    • Fingerprint Resistant Black Stainless Steel
    • Stainless steel

    Key Specs

    • Product Height
      70 inches
    • Product Width
      35.75 inches
    • Height To Top Of Refrigerator (Without Hinges)
      68.875 inches
    • Height To Top Of Door Hinge
      70 inches
    • Depth Without Handle
      29.25 inches
    • Depth With Handle
      29.25 inches
    • Total Capacity
      22.2 cubic feet
    • Refrigerator Style
      French Door
    • Ice Maker
      Yes
    • Lighting Type
      LED
    • Color Finish
      Stainless steel
    • App Compatible
      Yes
    29.25"
    Samsung - Family Hub 22.2 Cu. Ft. Counter Depth 4-Door French Door - Stainless steel - Front_Standard
    35.75"
    (Doors closed)
    70"
    Frequently bought together

    Overview

    What's Included


    • Samsung Family Hub 22.2 Cu. Ft. Counter Depth 4-Door French Door

    Ratings & Reviews


    Overall Customer Rating:
    94% of customers would recommend this product to a friend (54 out of 58)

    Included Free


    Best Buy GC - $100 Best Buy E-Gift Card [E-mail delivery]
    Best Buy GC - $100 Best Buy E-Gift Card [E-mail delivery]
    The e-gift card will be created and sent out after your eligible product is fulfilled or picked up in-store. A valid e-mail address is required to claim the promotional e-gift card. If asked to confirm your e-mail address, you must respond to that e-mail within 60 days to be eligible for this offer.

    The e-gift card is subject to the Promotional E-Gift Card Terms and Conditions.

    Features


    Food Management

    Use your voice to add items to your shopping lists.

    See inside from anywhere with 3 built-in cameras.

    Automatically assign expiration notifications and nutritional information to make sure everything is healthy and fresh.

    Plan a meal based on what foods are available inside your refrigerator.

    Save money with weekly deals, and load coupons directly to your loyalty card.

    Use Grubhub to order your favorite food in a single click.

    Family Connection

    Sync calendars for all family activities and events.

    Remotely share photos, notes and memos.

    Receive personalized information through voice recognition.

    Challenge your family with daily trivia questions.

    Entertainment

    Stream music with Pandora, iHeartRadio, Spotify Connect and TuneIn (radio).

    Mirror your Samsung TV or Samsung phone directly on your Family Hub screen.

    Connected Living

    Simplify your life through the SmartThings app by controlling smart devices and appliances: set lights, adjust the thermostat, or monitor your baby's room.

    Ring Video Doorbell lets you see, hear and speak to anyone at the front door from your Family Hub.

    Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps.

    Bixby Voice

    The intelligent voice assistant allows hands-free navigation.

    Recognizes user's voice and provides personalized content.


    Customer rating

    Rating 4.5 out of 5 stars with 58 reviews

    93%
    would recommend to a friend

    Pros

    Cons

    Most relevant reviews

    See all customer reviews
    • Rating: 3 out of 5 stars

      Nice...when it works

      Posted
      Sportsduck
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      We received our fridge in July. Setup was relatively straight forward, but in order for the calendar function to work everyone in the family needs their own email address including the kids. Also it only accepts certain mail servers such as Exchange/Outlook and Gmail. Some functions we use more than others, but we mostly use the streaming music (which we paired to a bluetooth speaker), the shopping list, and the calendar. The recipes you can only store what is in the app, so we bookmarked ones we found on the web and ones we found in cookbooks I took a photo and placed it in a "recipes" folder in the photo album but either one of these workarounds do not allow you to select an item and place it in your shopping list. The shopping list app is what we use the most. Although it can be improved immensely (last item entered in is on top, no rearrangement, sorting by type (meat, dairy, etc.) it is very handy. Punch everything in while at home or have your spouse add a few things while you're at the market and you get notified on your smart phone. Bixby is fairly useless on the fridge and the novelty wore off in a week. For example, if you ask Bixby to play music it only opens up the last channel you did for Pandora. The biggest issue we have was the refrigerator stopped synching to the phones. It's not a brand issue either. I have an LG G6 and Google Pixel and my wife went from an iPhone 6s to a Galaxy S8 and the problem happened with all of them. In order to resolve the issue you need to hard reset the fridge. The data that is stored in the cloud such as your shopping lists are retrieved but you need to reconfigure your screens, reload your pictures, redo your bookmarks, etc. After some research this is a known issue. Apparently it does not happen with all of the refrigerators but Samsung has not addressed the issue as of yet. For an item that is over $3000 this needs to be resolved. I called Best Buy after hard resetting and the problem returned a few weeks later. Fortunately they simply replaced the fridge so huge kudos on their end and hopefully the problem won't occur with this replacement fridge. If it happens again with this fridge we will be looking to replace it with another model. So in summary the fridge's concept is nice, but unless the synching issue is resolved a whole heartedly recommend you get a protection package with this fridge in case it stops synching and you get frustrated by hard resetting.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Samsung Has a Great Fridg

      Posted
      Patrick

      My 28 cu. ft. 4-Door French Door with 21.5 in. Connected Touch Screen Family Hub™ Refrigerator is about as good as it gets for refrigerators. For just the simplicity of the basics, it is large and has a great amount of storage space. It cools completely and remains that way with little or no effort. (My electricity bill went down $30 this past month). Its bright inside both the fridge and the freezer. We had reservations about the size of the ice maker, but this family of 4 from Arizona, has no issues. It makes the ice almost twice as fast as my old fridge despite the smaller reservoir. The water reservoir is just as great as my daughter will attest. Playing soccer 5-6 nights a week, she has no issues with ice or water coming out being cold and plenty of it. The freezer seems small at first, but is anything but that. I have boxes of breakfast items and snacks loaded in to it and there is still a lot of room for chicken, pork, beef and so on. The hub is the brains of this unit and is extremely both easy to use and helpful at the same time. I can look in the fridge/freezer, see what I have, and then use a pre-installed app to give me an idea my options for dinner. We use the whiteboard app for notes to one another, Pandora to play music, Tasty for recipes, and so on. At any given time I can see into the fridge if I forget to check before going to the store. (That includes seeing the dates on milk and what not for expiration). Could not be happier with the pre-loaded apps that come with this and excited for anything else that comes down the line in the future. Overall, we had been looking at this fridge for the past 2 years and are so thankful that we bought it. It really is a great product from Samsung, ( A company 5 years ago you would say had no business tobe in the fridge market). Today, a totally different story. COuld not be happier!!!!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Awesome Fridge!

      Posted
      Judy
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I was hesitant purchasing this refrigerator because it was replacing an older Samsung that I've had nothing but problems with, including the deafening noise. However, ever since it was installed, I have been nothing but happy. First, it is so quite I initially had to check to see if the installers remembered to plug it in. There is plenty of room for me and feel as though there is ample storage on the doors. I LOVE the Deli Drawer! It is nice to be able to store smaller containers/items in this drawer as it makes it easier to find. Lastly, the LCD panel is beautiful and easy to use. Bixby has a long way to go, so I really don't use it much. I do play Pandora off of the refrigerator and since the sound isn't quality, I just use bluetooth to connect to one of my Bose speakers. I also love the fact that you can be in the grocery store and see inside your refrigerator to check what you need. You can also keep a list, and it will remind you when your food expires. You do have to keep up with items on the list that are used up, which is something I don't know I will be able to maintain. The one negative about the LCD is that when I stream my Samsung TV to the refrigerator, there is pretty serious lag. Disappointing but I didn't buy the refrigerator to watch TV on it. I still use it, but just mute the sound on the fridge and turn the sound up on my Samsung from the other room. All in all, I am grateful that I purchased this refrigerator. It looks beautiful in my kitchen!

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      A great fridge for more than just food

      Posted
      SmartHomerD
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      So many positive features on this fridge. The basic operations of keeping food cold and frozen are almost a side note. It comes with a water filter that provides not only the door water, but a constantly filled, filtered water pitcher with an infuser without taking up too much space. The Family Hub is an amazing feature that provides functional and huge entertainment value for the place where you spend the most time. It plays Pandora, it has a scratch pad for the kids to scribble, and you can see who is at your door with the Ring app plus many more apps are available. The Family Hub app allows you to see inside your fridge while shopping. The two reasons for not giving five stars is the high price and the fact that it does not qualify in Maryland for a utility company (Pepco) rebate. Maryland requires a 15% energy efficiency gain and the Samsung is rated at 10%. That was a $150 loss I was hoping to use to help pay for the refrigerator. Also be aware that the TV mirroring only works with certain Samsung models. Overall the features are awesome and I do recommend this unit.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      This is a wow

      Posted
      GR21
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Refrigerator is a counter depth and we have never had this. So we needed to adjust to less space from a 28 cu ft. Love the family hub. Looking up recipes, leaving notes for hubby, and playing pandora while we cook is great. Great features. Love the Champagne glass bubbles as screen saver. only issue is ice maker dispenser - not tall enough to fill soda stream bottle and crushed ice is way too chunchy. Gave 5 stars because of infused pitcher, extra temp controlled drawer and family make it well worth it.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      This fridge is amazing!

      Posted
      JessK
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I love it! It is a tight fit, because I didn't do the most precise measuring (measured from cupboard side to cupboard side, SHOULD have measured from front to front as they stick out about a 1/4 in on each side. I still would have bought the fridge, but I would have sanded the cupboards and repainted to prepare for delivery ;). Fridge was up to temp quickly, I enjoy the flex drawer for my kiddos lunch stuff and snacks. Family Hub should be great once I use it to it's full potential!

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Black Stainless Steel scratches & no fix

      Posted
      ChrisM

      we’ve had our black stainless steel refrigerator for less than 6 months and it already has a scratch in the front door. The black stainless steel is a film cover over a stainless steel project. It scratches extremely easily - and we are very gentle with our appliances. Once scratched there is no repair and a silver streak shines through. It also now has a surface area that will scratch easier - you can feel the film on top. Very expensive product that looks horrible now after only 6 months.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Great Appliance

      Posted
      ifly
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Despite the gimmick of the screen the refrigerator has actually been very useful with it. From screen mirroring our Samsung TV onto it to checking the weather and recipes as well as playing music so far so good. In regards to the actual purpose it cools better than our old GE, does not freeze food in the fridge section and the middle drawer has been great for keeping bread fresh! Only negative we have is that the top drawer in the lower freezer section is badly designed and keeps coming off the tracks otherwise it would have been 5 stars!

      I would recommend this to a friend





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