Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator - Stainless steel

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Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food Management, Family Connection, Entertainment and Connected Living capabilities – all controlled from a 21.5” touchscreen. Now with Bixby, an intelligent voice assistant, you can control your Family Hub hands free from anywhere in your kitchen by using simple voice commands.

Find the Perfect Refrigerator
$2,299.99
Save $500
Was $2,799.99
Protection Plan Options
Complete Your Kitchen
Color:
Stainless steel
  • Fingerprint Resistant Black Stainless Steel
  • Stainless steel

Key Specs

  • Product Height
    70 inches
  • Product Width
    35.75 inches
  • Height To Top Of Refrigerator (Without Hinges)
    68.625 inches
  • Height To Top Of Door Hinge
    70 inches
  • Depth Without Handle
    33.5 inches
  • Depth With Handle
    35.625 inches
  • Total Capacity
    24.2 cubic feet
  • Refrigerator Style
    French Door
  • Ice Maker
    Yes
  • Lighting Type
    LED
  • Color Finish
    Stainless steel
  • App Compatible
    No
35.625"
Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator - Stainless steel - Front_Standard
35.75"
(Doors closed)
70"
Frequently bought together

Overview

What's Included


  • Samsung Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator

Ratings & Reviews


Overall Customer Rating:
94% of customers would recommend this product to a friend (289 out of 309)

Features


Food Management

Use your voice to add items to your shopping lists.

See inside from anywhere with 3 built-in cameras.

Automatically assign expiration notifications and nutritional information to make sure everything is healthy and fresh.

Plan a meal based on what foods are available inside your refrigerator.

Save money with weekly deals, and load coupons directly to your loyalty card.

Use Grubhub to order your favorite food in a single click.

Family Connection

Sync calendars for all family activities and events.

Remotely share photos, notes and memos.

Receive personalized information through voice recognition.

Challenge your family with daily trivia questions.

Entertainment

Stream music with Pandora, iHeartRadio, Spotify Connect and TuneIn (radio).

Mirror your Samsung TV or Samsung phone directly on your Family Hub screen.

Connected Living

Simplify your life through the SmartThings app by controlling smart devices and appliances: set lights, adjust the thermostat, or monitor your baby's room.

Ring Video Doorbell lets you see, hear and speak to anyone at the front door from your Family Hub.

Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps.

Bixby Voice

The intelligent voice assistant allows hands-free navigation.

Recognizes user's voice and provides personalized content.


Overall customer rating

4.6
93%
would recommend to a friend
  • Rating: 2 out of 5 stars

    Not all that it's made out to be.

    Posted
    Tabntete
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The refrigerator started out ok, then two days after purchase it began to display an error code on 41c, stating that repair was needed to avoid food damage or something like that . I called samsung and they sent out a tech a few days later to "fix it". This tech company was not consumer-friendly, would not negotiate a time frame to come out and would only come out when they were available, regardless to if it was convenient to you or not. Two days after it was "fixed, but not really" it displayed the same error code. I called Samsung again, they apologized and set up a tech to come back. Samsung also stated that they would repair, replace or refund after this encounter if the issue wasnt fixed this next time. The tech comes out a few days later, looks at the refrigerator and says I dont know what is wrong with it, but I will call Samsung and let them know. A few days later I receive a call from Samsung stating that the computer screen on the refrigerator needs to be replaced and they will order another one and send a tech out to replace it. I stated to them that I no longer wanted the repair and wanted to return the refrigerator, because there were just too many issues. Samsung stated to me that I had to First have the refrigerator repair, then they will start the process of a refund. Ultimately I ended up returning the refrigerator back to the store, that I purchased it from and received a refund 2 Days Later. The store i returned it to was great, but Samsung not so much, too much run around.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Far from perfect - not sure it's worth it

    Posted
    FLResident
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The big reason why you buy this fridge is that its a "smart" fridge, and it's sharp looking. BUT - it's about as smart as a 2 yr old. I say this because A) It does not allow a lot of useful apps that would be GREAT - like Netflix, Amazon, etc. B) It doesn't connect to Samsung enabled TVs for TV-Mirroring in any useful way (it is limited to a very short distance and if any walls are in the way, it greatly shortens the distance even further). C) It doesn't do things that would be awesome and are totally doable - like allow you to see inside the fridge while you are away from an app - like when you are at the grocery store. These are things the salesperson said were possible, btw, and they just simply are not. Aside from the areas where it falls short as a "smart" fridge - My wife and I have noticed that there are completely random times when it runs with a good amount of noise, which is troubling for it being brand new and so expensive. Also, it has unexpectedly and seemingly randomly disconnected from our WiFi several times - though that seems to have stopped, not sure if a software update fixed that or what but, still.. it's glitchy. Also, we have a newborn and make MANY nighttime trips to the kitchen when we have to pull some formula out of the fridge and I REALLY wish I could adjust the interior brightness because it absolutely blinds me at night and it just seems like something that would be so easy to implement. The ice-maker - ugh.. it sucks. If you ever have people over for drinks, you better be OK with 1 round of cold drinks. The tray isn't large enough to store a lot of ice, and the ice-maker is slow. 1 easy fix would be for Samsung to allow a 2nd ice maker in the freezer to fill a larger bucket for ice - but this doesn't have that... so.. yeah, ice is a problem. With all of this said - we spent a lot of money and since we aren't 100%, or even 80% pleased, we couldn't easily recommend this to people. It might make more sense to wait for a 3rd, or even 4th/5th gen version before jumping in - and honestly Samsung, add a 2nd ice maker to all of your fridges that don't store an adequate amount up top.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective Product

    Posted
    Neveragain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This refrigerator is suppose to be a replacement for another Samsung refrigerator that is under warranty that they were not able to fix. The First time they came to deliver the replacement refrigerator it was damaged with dents on the sides and a small hole. This was discovered after they had a already disconnected my old refrigerator along with the waterline which they damaged. This caused a back up of water and leaks that has damaged my floors caused my toilet to leak and caused ceiling damage from the leaks. I still have not heard from their insurance adjuster. This has been almost a week. They came yesterday with another refrigerator in which the gasket was already peeling off from the door. Now they are telling me it's going to be five more days before they tried to deliver another refrigerator. I have been going through these problems for over a month now. I have taking over a week off from work altogether and still nothing. No refrigerator. No claim adjuster for my damages and to top it off I can't wash dishes cause my plumber had to shut down my water line because of the leak. MERRY CHRISTMAS. Best Buy is the worst I will never purchase from them. I have purchased over $15,000 in products over the past three years this time around I have experienced nothing but heartache, Inconvenience and the worst customer service I have ever gotten in my life.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge, could be better

    Posted
    Doubledown
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Overall, I love this fridge much better than my side by side. I honestly did not think I would use the touchscreen that much, but we use it for a few things. We've hooked up the RING doorbell to it, so we can see who is at the door. The Samsung Apps is what is holding this back. The shopping list WAS great, until it topped out at 50 items...that was lame. Don't really use the Pandora built in, but it works. We use our Bluetooth speakers in the kitchen instead over a fridge. Space wise, the interior is really nice. Lots of room and flexibility with the shelves. We like the shelves that fold up and the ones that slide back. The bottom drawer on the fridge is nice also (the top section). The freezer part is nice also. Like the sliding shelf in that. The only odd thing about the freezer is the handle. Not sure why they all like pull up when you pull on them, seems to be a new feature on these French Door fridges, but it just feels loose. In addition, the gap at the top of the door is slightly larger than the bottom, like .5" vs 3/8", which is annoying, but not noticeable. I've adjusted the doors myself since the installers were horrible. Overall, the fridge works great, the tech portion could be improved. Please note, the installation of the fridge was AWFUL from Best Buy. 0 stars for that. They dented the fridge (luckily on the side of the freezer), scratched my walls, got mud all over the carpets. Still waiting for some resolution from Best Buy. They are NOT fair in what they offer. I'm sure every install is different, but mine was not good at all.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Had High Hopes

    Posted
    MIke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Loved the concept so it was an easy choice when replacing all the appliances during a kitchen remodel. Love being able to review the family Google calendar as I'm getting my morning cup of coffee. Unfortunately, there are a couple drawbacks, had I known, I would have possibly chosen differently. One, this refrigerator is LOUD. It periodically BANGS and it's more than ice falling into the hopper. I've been told this is "normal". Two, I now read the user manual and to replace the water filter you must shut off the water supply first! My water supply is BEHIND the refrigerator and not easily accessed. I guess I must shut off water to the whole house to change the filter. My 15 year old "OLD" refrigerator never even required that! Third and most importantly, Samsung pushed a software update two weeks after purchase. The update has a serious bug that impacts Family Hub operation. Checked their forum, numerous complaints but no response from Samsung. So we are left with a Family Hub, the main reason for buying THIS refrigerator, that is crippled.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Awesome

    Posted
    WinGoGadgets
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is one awesome product. It has come down a lot in price and though anyone can tell you the added features are not necessities really, though some can serve as such at times like knowing if you have milk at home or if it's about to expire while out shopping, for the most part this is really just like having icing on a cake, you need a refrigerator and I was in the need for a new one and decided to go with this one again as the price dropped a lot since it first came out and after getting it, it's been awesome, for many reasons, simple to fun and just entertaining. nice to walk in the kitchen in the morning and see a detail of the day, from the weather to the day and what is scheduled for that day on the calendar to notes your kids can leave you or your mate to playing some music while cooking and using the speech feature to have it read you a recipe from afar while you are preparing it... again all just fun added things that make it FUN to own this refridgerator and it is so sleek looking. If I could say anything negative it would be fitting things on the Shelves themselves like milk, OJ, or such, they are just too tall and the top shelf is screwed into the icemaker so it isn't going to move up or down. so make sure you only want limited amount of tall things in your fridge and they will fit in the door but only a couple things honestly tall wise. ENJOY!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Fridge

    Posted
    Melmac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a must have for the tech enthusiast or even the tech savvy parent. Some of the extra bells and whistles are very cool although unnecessary (i.e. camera in fridge, neat to show your friends, but provides no true value) but the Shopping List, Calender and Cooking Aps are easy to use and integrate with your phone. The Ring doorbell came with it and the software is loaded so it shows up on the door panel if someone rings the bell. Only reason I didn't give a 5 star is because like anything else with software, not everything runs smoothly as Samsung pushes updates. Eventually they fix themselves, but in the meantime some functionality may be loss (i.e. Screen Mirror currently doesn't work since their last update) Would definitely recommend to spend the extra money if you're already looking for something close to this price point.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Everything you need in one place

    Posted
    Gcnp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    No one "needs" this refrigerator, its definitely a "want". I wished i could have bought the 4 door, flex zone, but it was to tall for my built ins. Love that i can send my pictures to the screen, no more magnets. The screen is bright and clear and shows off my pictures (kids) in great color. I can synch my calendar to it, so my kids know if i have a meeting after work. Keeps the family in the know. Every family member can make their own "app/page" and write memos. I like the internet browser on it, so i can look up recipes. The recipe app built in will read you the recipe out loud. Ive only used the inside camera at my work once, which worked great. I can take a picture of the food in the fridge and record a voice nemo that shows up on the screen. Dad no longer eats our left overs. The fridge did not synch to my phone right away, i had to delete app and try again. Then freezers door is easy to open and does not feel like you are trying to pull the fridge over. However, the inside sliding drawer drags and does not open easy. The water thing in the door leaks water (couple of drops) long after you remove your cup.i gave it a 4 star, because I can't upload apps that i want like my phone. And the dribbling water is a little annoying.

    I would recommend this to a friend





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