
Customers enjoy the spaciousness, smart features, and camera of the Family Hub refrigerator. They find the tablet, design, calendar, and Pandora features to be great. However, some customers have concerns about the ice maker and the price of the refrigerator.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
We have fridge envy amongst our friends. We have loved how interactive it is and we utilize the messaging capabilities frequently.
Posted by Keoloughlin
This refrigerator died within 1.5 years. It is the worst purchase I have ever made and I would recommend going with and American made Refrigerator that will actually keep food cold and do its job! I wrote this review as my food has been kept cold in a camping ice chest for 8 weeks and the Samsung refrigerator is at 80+ degrees. The service also sucks.... Hence, why we still can’t use this expensive fridge. Do yourself a favor and don’t buy Samsung.
This review is from Samsung - Family Hub 27.9 Cu. Ft. 4-Door Flex Smart French Door Refrigerator
Posted by MrsMay
My opinion changed a lot after Irma. I lost power for 36 hours and my ice cream was still frozen solid. Great insulation. But bad ergonomics inside. Very little space for tall items. 2/3 in one door. A foldin half shelf makes a little more room in a bad location. Covers up what’s behind them. I do think the flex zone is great. It’s just two of us. So one zone for a freezer is all we need. The WI-FI panel is limited. It could be great. Yes I can see inside when I’m in the store. But can’t see what is in the door. Or some other areas of the refrigerator. Good as a tablet. Can go on the internet. Can’t use the food shopping app. Not available in my area. Not like I live in the middle of knowwhere. Over all it is a good refrigerator. If the touch screen wasn’t limited I would forgive for limited bottle space.
Posted by JP4K