Samsung’s Family Hub refrigerator helps you connect to what’s most important: your family and home, whenever and wherever. Family Hub lets you see inside your refrigerator from anywhere, manage your family’s calendars, stream music and stay connected right from your Family Hub screen. Now with Family Board, a digital bulletin board, you can create a home screen with personalized pictures, stickers and hand-written notes for your family.
Convert from freezer to refrigerator with the touch of a button.
The stainless steel paneling helps maintain consistent temperature throughout the refrigerator.
Triple Cooling System®
Improved temperature and humidity controls keep food fresher longer.
27.9 Cu. Ft. Capacity
Large capacity to fit all your favorite foods.
Produces up to 8.8 lbs. of ice per day.
A special finish to reduce smudges and minimize cleaning.
Wi-Fi and Bixby Enabled
Use your smartphone to control the temperature and monitor your refrigerator remotely.
Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.
High-Efficiency LED Lighting
LED lighting designed to beautifully light up the interior of your fridge so you’re able to quickly spot what you want.
ENERGY STAR® Certified
Eco-friendly and energy-efficient.
Custom wine rack ideal for use in your FlexZone™ when storing wine and your favorite beer.
See inside your refrigerator from anywhere, with 3 built-in cameras.
Create your custom home screen with Family Board, by adding personalized pictures, stickers and handwritten notes.
Stream your favorite music service directly on your Family Hub screen.
Access your smart devices and Samsung appliances from your Family Hub screen; set lights, hear and speak to someone at your front door, monitor your baby’s room and receive laundry end of cycle notifications.
Bixby Voice 2.0
Intelligent voice assistant allows hands free navigation and recognizes user’s voice in order to provide a personalized experience.
Access your Smart Device
Mirror your Samsung TV or Samsung phone and answer calls hands free directly from your Family Hub.
Organize your Food
Create and share shopping lists, plan meals based on the food inside your refrigerator and automatically set expiration dates.
Send photos and notes to your Family Hub from your mobile device.
Order Food from Grubhub
Order your favorite food from Grubhub right from your Family Hub screen.
Customize your Screen Saver
Customize your screen saver with a picture slide show, weather and animations.
Manage your family’s calendars
View and manage your family’s calendars and events right from your Family Hub screen.
Samsung Family Hub™ 28 Cu. Ft. 4-Door Flex French Door Refrigerator
This replaced my old Whirlpool 27.9 cubic foot refrigerator. The size was comparable and the most attractive (and, in my opinion, the smartest feature EVER) is the flex zone. Having the extra space to switch between fridge and freezer is brilliant! The regular fridge space is decent enough for a household of five; however, the engineers that designed the shelving layout must not have children who drink milk and must only purchase the travel size of condiments and various bottles of sauces. The shelves as delivered fall JUST short of fitting a gallon of milk (to be fair, we go through 5-7 gallons a week so we always have 2-3 on hand). There is space on the door for one which has become the default home for this food item. The other shelves had to be adjusted to fit the extra containers. Another downside is that the door compartments can't be adjusted at all...again, they were JUST shy of holding our various salad dressings, ketchup bottles, and applesauce jars. With the extra flex zone storage, we were able to find the new home's for these well-used items but a negative would be the lack of configuration. Cooling is great! I read complaints prior to purchasing about the ice capacity but haven't had an issue yet. One surprise was the lack of a water collection tray under the dispenser. The inevitable drips just collect in a depression so I'm finding my obsessive-compulsive side coming out and I'm constantly wiping up drips to keep it clean. Seems like a small addition that would have gone a long way. As I indicated, the fridge is HUGE. I had double-checked my measurements to make sure it would fit. It is a little deeper with the gadgets in the door which accounts for the extra door thickness. The installers had no problem removing the doors prior to hauling it into the house. The door hinge fastening mechanism is pretty slick and easy to use.
The touchscreen is very impressive and the first thing you notice. The display is clear and very responsive. I honestly don't use most of the apps. The only ones that we use are the calendar integration (all family members post and share Google calendar from their mobile phones), the weather app, Pandora/TuneIn for playing music in the kitchen. Side note, the speakers are very nice and the sound fills the room. Nicely done Samsung, you didn't skimp here! Deals is a nice app as well and is on a secondary screen. It monitors local store adds and displays specials. Saves thumbing through weekly circulars. The photo gallery is also nice (our old fridge was plastered with photos held on w/magnates) A magnate will NEVER touch this surface for fear of scratching it! Being able to send pictures from my phone to the fridge is convenient and easy. If you don't have all Samsung smart devices, the home integration is non-existent. It would be nice to incorporate Alexa or Google Assistant. I have tons of smart devices controlled by Google (Lights, Nest products, garage door, etc.). None of those can be connected to the fridge. The "Hi Bixby" feature works pretty well but I don't really use it as I believe Samsung intended. I get their concept of trying to make the fridge the centerpiece of the home but I'd rather be sitting on my couch speaking to Google than standing in front of my fridge. It's great for to-do's (I set up one for feeding the dog in the am and another for the pm. At any time someone can check to see if it's been checked off or not, as well as things like garbage night and house chores). The camera is a nice feature that I have used while out shopping to quickly check if we needed more eggs (or milk!). You have limited view of the main area so you can't get a complete picture of what's in there but it's still a nice feature. The shopping list and tagging items that expire is too clunky to use on a regular basis. It would be easier if the phone app could scan a bar-code and then automatically add that item to the contents. Having to stand in front of the fridge pecking away at a keyboard is not fun and I feel a little silly doing it LOL (like I said, I'd rather be sitting on my couch).
The comment that stands out the most was from one of my teenage son's who said "this cost more than my car!". I brushed off the comment and said "if you work hard (and get a darn job!) you can afford something like this in the future" but when I thought about it, it is A LOT to pay for an appliance. If I had to do it over, I still would. It's a very impressive appliance with all the modern technology. The black stainless finish is really sexy looking. We got the matching stove and microwave and the suite looks totally awesome. Time will tell regarding its reliability but this is something that an extended warranty is a must (too much that can go wrong!). In summary, I'm glad I purchased this product. No regrets. Some room for improvements on shelf/door configurations would bump this to 5 stars. That's really the only negative worth mentioning. Hopefully, Samsung will provide regular software updates to the fridge (and mobile app) to add new features. p.s. I haven't had any network connectivity issues (but I am a geek and my home network is pretty tight)
This is the coolest refrigerator ever. My grandmother called me while it was playing music via Bluetooth and I was able to stand in front of the fridge and talk to her. I can send pictures, videos, control my TV with my voice, etc, etc.
A a fridge, it is silent, fast, and very effective. I’ll have this for the rest of my life.
I was looking to buy this fridge for about a year and finally gave in and bought it. Great fridge. People are wow’ed when they see it. I saw some complaints about ice but I haven’t had any problems but don’t go through lots of ice either though. The bottom right quadrant of fridge is a flex zone where you can adjust temperature to refrigerate, freeze, soft freeze or chill wine. All the features are great. It’s nice to see what’s in the fridge when grocery shopping and add to shopping list on the fridge and open the Samsung app at the store. It syncs with my Ring doorbell when someone comes to door I see who’s at front door on my fridge. Recipe apps are great. The weather is on the home screen that shows rain, snow, wind, sun, clear night and temperature. It shows the temperatures inside the fridge/freezer, outside the fridge kitchen temperature and outside the house temperature. The list goes on. Let’s you know when food is expiring which is handy at the grocery store. You can order an Uber from fridge, Grubhub, you can order Fresh Direct or just add groceries to it on fridge. It mirrors what is on my Samsung TV. You have Pandora on there. Upload pictures to fridge. You can leave notes on fridge. If you doors are open more than two minutes you will get a notification chime and note on fridge to close the door, you’ll get notifications on your phone and on your Samsung tv. I can go on and on. A little pricey but I have zero buyers remorse. Love this fridge.
I would recommend this to a friend
Rating 5 out of 5 stars with 1 review
Owned the first iteration of this fridge in our previous house and it was great. Lots of improvements to this version. Our daughter lives with us, and she uses the Flex Zone as her fridge. Love the ability to upload photos. This thing is worth the money!
My family of 4 has gone through several brands of fridge, and the Samsung Family Hub is by far the best one. Top reasons are: 1) even and fast cooling performance, 2) ease of usability, 3) high-tech yet simple to learn, 4) made in Korea, 5) cool factor.
1) This fridge excels in cooling – I had to keep the doors open for several minutes while cleaning and loading it, and only about 5 minutes later, the temperature came down to normal range. This is important to keep food safely.
2) Overall design of the doors, shelves and bins are ergonomic so it’s easy to operate.
3) There are many features included in Family Hub screen, and we found the features to be intuitive to learn and use. We love the great sound quality coming out of the AKG speaker, the family note and calendar feature, and the way I can see the camera of the Ring door bell. In addition there are many other useful features too many to list here.
4) Manufactured in Korea must be high quality. I know Korea commands premium for their production so I expect this fridge to last me a long time without any problems.
5) Friends and relatives make a big deal of it when they visit my house. I don’t have to say anything, but they get really into it, and make it an interesting conversation piece. Technology has certainly come a long way, even in a mundane appliance like a refrigerator. I researched other top brands before purchase, and I am certainly confident that I made the right decision.
I don’t own any product that doesn’t have some downside. On Family Hub, they are: 1) black stainless steel is very nice for finger print resistance and being a cool new trend. But I find it little too dark in my kitchen. That might be because I’ve always had white appliances previously, so I’m not used to it. 2) the height is likely one of the tallest in the market. I had to cut down the cabinet above it an eighth of an inch to fit. The end result was great, but it took an extra step.
Overall, I’m very impressed with Family Hub for its quality, usability, and features. Highly recommended!
This is our first experience with a Samsung refrigerator. The 4 doors make everything very easy to access. The bottom right compartment is flex mode, so can use it as a refrigerator or freezer. We have set it up as “vegetables and cheese “, so it automatically adjusts the temperature and humidity to keep the produce fresh.
The family hub is great, and very useful to look up recipes while cooking. The “look inside” shows you what’s in the fridge on the app, and is helpful while grocery shopping. The home page is for creative use... we’ve added pictures of our family to the home page.
We’re happy Best Buy matched the price from Costco.
My reason for 4 stars is that it is not fingerprint proof as Samsung claims. With the darker color, finger marks show up very easily.
The Samsung 4 door Family hub Refrigerator is nothing short of a modern marvel. My family loves this fridge and it has become the main focal point at breakfast every morning. My wife leaves notes on the whiteboard for the kids to see every morning which add a great touch for communication between us. The shopping list is also a great feature that we both love because if we are at the market we can both check and see if something was added by the kids or ourselves. The beautiful pictures or family photos that you can download and place on the screen are also an awesome touch.
I always find my twin girls fighting to see who can leave a drawing first before leaving to school. All of the included apps are also great to use including the Tasty app which allows us to see all of their videos and recipes. I wish a stand alone You tube app could of been available so that I could log in and watch my daily subscription feed pop up as prepare my meals for the week. The tech guy in me is always checking the cameras to see what's inside my fridge when I am away from home. I also love streaming Spotify music from time to time when i am in the kitchen.
We previously read reviews on this fridge and saw how some complained about the door space. However, that was not the case with us. We were able to fit everything from our previous fridge door to this fridge with no problem. One great feature that my wife loves is the fact that you can turn the bottom right door into a fridge. Since we have a separate freezer in the garage, we keep most of the bulky items out there. This allows for even greater refrigerated items to be stored. We usually put the kids lunch and our meals to go for the week in there or any other item that does not fit up top.
Overall, this has been a huge upgrade to our previous fridge and we can't be thankful enough to have received it.
A:AnswerI had to do a lot of research before taking the plunge so I called Samsung and they told me that there was an issue with the ice makers but that it has since been fixed. As long as it comes with the ice max and not ice master it should be good. A lot of the stock photos have the ice master on them but mine came with the ice max! I was relieved to see that. Hope this helps.
A:AnswerYou can set the main freezer side 5 to negative 8 degrees. The flex zone if in freezer mode is set to the same temp as your main freezer. Or you can select soft freeze which is 23 degrees. For use as a fridge it has 3 settings meat and fish 30 degrees, cheese and veggies 35 degrees and white wine 41 degrees.