
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
This is our second Samsung laptop, our first one being the Samsung Notebook 9 NP900X3A from 2011. The older one actually still runs very well save for the battery life which obviously degrades over time. Still, after about 8 years, we felt that it was finally time for an upgrade. DESIGN The latest model departs from its original sleek and futuristic design for a more industrialized Apple-esque look, which is still beautiful to say the least. It has a nice (light) weight which makes it a joy to carry around. The vent has been redesigned to bring the hot air out the back. The hinge has also been changed to accommodate the 2-in-1 feature of the laptop. Unfortunately, the hinges are not sturdy enough so the display wobbles a bit when you tap with your fingers or the included pen. The laptop does not come with Windows Hello, but it does have a decent fingerprint scanner embedded into the power button. DISPLAY While many reviewers say that it is not as bright as competing laptops, we spend most of the time using it indoors, so we did not find any problems with the brightness. The display shows nice colors and is sharp enough for typing, reading, and watching videos. If you think you'll be using it outdoors often, there are other laptops that are brighter (some Samsung laptops also have an Outdoor Mode that makes it brighter at the cost of battery). It is also touchscreen-ready since it is a 2-in-1. It is a nice convenience to have. SOUND It's not very good. They are bottom-firing so they get muffled unless if you put your laptop on a stand (which is a nice way to help keeping it well-ventilated too). KEYBOARD It does not have as much key travel as other laptops from Dell and Lenovo, but is something that was easy enough to adjust to. We appreciated the backlight for when we use the laptop at night. TRACKPAD It is not the best trackpad, but because it uses Windows Precision drivers, it's still one of the better experiences for a Windows laptop. PERFORMANCE With a quad core 8th Gen i7 and 8 GB of RAM, there were no problems with day to day use (unless if you keep the laptop on battery saving mode which tries to keep the speeds at a minimum). At full performance mode, we feel the fans kick in early quite often, but is not much of a problem so far. It's good to know that Samsung software was designed to prevent any of the internal parts from overheating or melting (something that's happened to our old HP laptop). CONNECTIVITY We haven't had any issues with WiFi or Bluetooth so far, and have fully adapted to using USB c for everything. The laptop comes with 3 USB c ports, 2 of which are compatible with Thunderbolt. It is nice to be able to use just one charger and cable for both the laptop and the smartphone. We can even use our Power Bank when we are in a pinch! BATTERY This has been the main reason for the upgrade, and we are probably able to get about 8 hours of use without being plugged in. Your mileage will definitely depend on how you use the laptop, but for basic day-to-day use (browsing the internet, streaming videos, making documents), the laptop is more than capable. CONCLUSION Overall, we have been very happy with this laptop, and while it is too soon to tell, we feel confident enough to say that this will last us at least another 8 years. Highly recommended!
Posted by Hayashi
I am very happy with this notebook. EXCEPT for it not having any USB ports, that is my only gripe so far. The notebook is very lightweight and sleek. The size is much smaller than a standard laptop, yet bigger than my ipad (see pics), pretty perfect actually. Setup was a breeze, connected to wifi in a snap. The display is lovely and movies look great on it. The speakers are very loud for the size of this notebook, don't expect any base though, as with most all devices not designed for that purpose. The included pen is a nice addition, for those who fancy them. My daughter found it fun for drawing pictures, though I personally find no other use for it, to each their own. The battery on this thing is amazing! It outlasts my laptop by about double the time, as well as the battery not draining while the notebook isn't being used. If I don't fully shutdown my laptop, the battery will slowly drain and die (even without use), not this guy! It sat untouched for several days and the battery was unaffected. When you do turn it off entirely, all you have to do is open it an it wakes up. Its nice to have a laptop/tablet in one. It has a very nice touchscreen, and when you rotate the keyboard it either becomes a stand for tablet mode, or fold all the way to get more of a tablet feel. The mousepad is very responsive and easy to use, still not as good as having an actual mouse, though that is personal preference. It has a lighted keyboard option, which is great when you're ruining your eyes in a dark room at night. The size of this notebook is also much better for my young daughter to use. She doesn't like my laptop because its too big and heavy on her lap, she does however love this notebook! It really is the perfect size for her. I am also a fan of how much lighter it is than my laptop, so easy to carry from room to room. The surface is a tad slippery though, so be careful, we almost had drop! Might look into getting a cover to avoid slips. I would say with battery life and size in mind, this Notebook 9 Pro would be perfect for college students on the go, that are not looking to lug around some heavy laptop with a short battery life... but also younger kids just learning how to use and operate computers. Its very versatile honestly.
Posted by Dawntastic1
If you're looking to upgrade a laptop, then look no further. This laptop offers speed, great performance and super lightweight. That means if you're on the go, this can be a great option for you. I'm going to be using this device as a family laptop. Out of the box, I noticed many great things. The first, is its lightweight and sturdy feel. It has great balance and I can easily hold it with one hand. The keys are standard and feel like they won't fall out if you press them too hard. The third is touch screen. It's really cool to be able to touch anywhere on the screen and have it responsive. I'm able to just press anywhere on the screen and boom it opens what I press. Performance wise, it's great. I'm using it more for an everyday non business device so I'm extremely pleased with how it runs. It's not overheating and doesn't take me long to open a program or really try and give it lots of demands. It offers the option to maximize battery life or performance. Because I'm not going to be pushing the laptop through the grinder, I have it slightly favoring battery life. I've been using it for several hours and I'm pleased to say it estimates an additional 6 hours left. In all, it's getting about a 15 hour charge. Pros: Touch screen battery life lightweight durable great feel in hands doesn't get hot Option to maximize performance or battery life Cons: Mouse pad is working well, but sometimes I've had to press harder to get it to open. Overall, I highly recommend this product. It's a bit on the price side compared to what's out there but you'll be pleased with the features. It works and performs wonderfully for my daily needs. I love the touchscreen aspect.
Posted by Danno
Customers recognize the Notebook 9 Pro 2-in-1's excellent touch screen, light weight, and impressive battery life as significant strengths. Many appreciate its ease of use and performance, along with its compact size and sleek design. However, some users point to the lack of USB ports and occasional overheating as drawbacks. A few also mention concerns about the included pen and speaker quality.