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Samsung - Showcase 21.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel

Samsung 21.5 Cu. Ft. Food Showcase Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water: With the Showcase door, it's easy to view items in your door bins then quickly grab and go, saving you time and making organization easy. Form and function come together in this slim and modern counter-depth refrigerator.

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    Stainless steel
    • Fingerprint Resistant Black Stainless Steel
    • Stainless steel

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    Key Specs

    • Product Height
      69.75 inches
    • Product Width
      35.875 inches
    • Height To Top Of Refrigerator (Without Hinges)
      68.5 inches
    • Height To Top Of Door Hinge
      69.75 inches
    • Depth Without Handle
      28.25 inches
    • Depth With Handle
      28.25 inches
    • Total Capacity
      21.5 cubic feet
    • Refrigerator Style
    • Ice Maker
    • Lighting Type
    • Color Finish
      Stainless steel
    • App Compatible
    Samsung - Showcase 21.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel - Alt_View_Zoom_1


    What's Included

    • Samsung Showcase 21.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water
    • Owner's manual

    Ratings & Reviews

    Overall Customer Rating:
    95% of customers would recommend this product to a friend (747 out of 793)

    Energy Ratings

    Included Free

    Samsung - Water Filter for Select Samsung Refrigerators - White
    Samsung - Water Filter for Select Samsung Refrigerators - White
    Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.


    Keep groceries fresh

    The Metal Cooling system's stainless-steel paneling locks in cold and maintains a consistent temperature for fresh produce and other groceries.

    Humidity-controlled crispers help protect produce freshness

    Includes 3 crisper drawers that extend the life of fresh fruits and vegetables, reducing waste.

    Chill your favorite drinks or firm up ice cream in minutes

    Power Cool and Power Freeze options can lower the temperature of either compartment in minutes.

    Organize contents with ease

    3 spillproof, tempered-glass shelves contain small spills to simplify cleanup and provide ample space for storing groceries. An adjustable shelf accommodates tall, oversize items.

    6 versatile door bins help use space efficiently

    2 slide-out door bins, a tilting door bin, and 3 fixed door bins allow quick and easy access to your favorite foods.

    Showcase outer door panel provides quick access to door bins

    With grab-and-go items close at hand, you can keep the rest of your groceries organized inside the InnerCase.

    Plenty of space to organize frozen meats, treats and meals

    4 tempered-glass shelves, 3 clear door bins, and 2 slide-out drawers provide lots of room to store and chill bulk grocery purchases.

    Access filtered water and cubed or crushed ice with the push of a button

    Thru-the-door ice and water dispenser removes impurities, so you don't have to buy bottled water to ensure a fresh taste.

    Tall dispenser opening for hassle-free filling of pitchers

    Designed for spill-free pouring into tall glasses and containers.

    Control interior settings from the digital display

    Quickly set your cooling options from the exterior panel.

    Locate items in any lighting condition

    High-efficiency LED lights emit minimal heat, help conserve energy, and offer a space-saving design.

    Door alarm helps save energy

    Alert sounds when the refrigerator door is accidentally left open for 2 minutes.

    In-door icemaker in the freezer opens up more space

    Access ice from the dispenser or right inside the freezer door. The automatic icemaker produces up to 4.4 lbs. of ice per day and stores up to 5.5 lbs. of ice.

    Customer rating

    Rating 4.6 out of 5 stars with 793 reviews

    would recommend to a friend



    Most relevant reviews

    See all customer reviews
    • Rating: 4 out of 5 stars

      Great refrigerator

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Love the counter depth size. But.... I read many reveiws stating how big it is. Here is my opinion based on a gamily of three. This counter depth design will work if you do not gave an abundance of food typically. Which means if you shop every week or two you will be fine. If your the type to go to sans club or costco to buy bulk for a once a month shop or even a three week shop and your buying multiple meals and ingredients thst take up room then this is not for you. Simply because it is not designed for this type of food storage unless your stacking and oacking it in where you have to unpack just to get an item out. Even though there is plenty of room for a one, two, three person stock of items and typical milk, meat, vegi’s , yogurts, condiments, juices ect., it is a refrigerator that once I shopped for a couple week load I felt thst I was just about full of space. Remember, this has nothing to do with the brand, it is the “ counter depth design” and what it is meant for. If you want a refridgerator that sticks out from 6” up to a 12” less then a standard unit and even though has less room then the largest 24-26 cu units and you shop every 2 weeks and then this is for you. If your a family of plus 4 and like the membership bulk buys then this most likely will be tight. Lastly, I had this unit a couple month’s with no operating issues. The quality is typicsl Samsung ( great ) I read a lot of ice naker issues on the french door models , mine is a side by side model called the “show case.” But no issues this early on seen or read for this unit. I would for sure recommend this unit if you want a normal small family size unit that saves space by not sticking out in the room, that is top notch quality. Side notes; Unit is stainless do finger prints is common. Show case door is great since grabbing condiments, juice, soda’s snacks are done without openning main refrigde door .

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      A show-stopper of a fridge!

      • My Best Buy® Elite Plus MemberElite Plus Member

      This Samsung showcase refrigerator is just supreme. I had originally ordered a Whirlpool side-by-side with NO dispensers in the door, as those are prone to malfunctions, etc. But I realized that my small kitchen really needed a counter-depth fridge, and when the Best Buy salesman showed me this showcase model on the floor . . . that's all she wrote. With the sale price at the time, this beauty was only about $400 more than more basic, quality side-by-sides, so I went for it. And I am so glad! The outer / showcase door is a brilliant design stroke and makes getting drinks and other often-used items a cinch; there are even two frequent-use drawers! Then, when you want to get to deeper storage or less frequently accessed items, just open the inner door. The only drawback here is that the 2 doors together weigh quite a bit more than a standard door and sometimes you have to take care not to just let it slam shut. Although this is a counter-depth fridge, there doesn't seem to be any loss of storage space -- very generous, many drawers on both fridge and freezer sides, etc. The lack of attached handles also buys you more space (and nothing to get loose later). So far, the icemaker and door dispensers have worked like a charm. Another bonus is that the stainless surfaces resist marks and are easy to keep clean. Finally, this is one QUIET fridge; except for the occasional icemaker sound . . . you'd never know it was on. Right now (Memorial Day weekend 2015) this fridge is on sale for even less than I paid -- BUY ONE NOW would be my heartfelt recommendation!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Refrigerator is everything I expected and more!

      • My Best Buy® MemberMember

      I have only had the refrigerator since Monday (1/11), however I could not be happier with not only the Samsung product but with every facet of the sales process with BestBuy. This incudes the initial sale (Salesperson - Robert), email and phone confirmations of the delivery instructions (delivery within three days of sale), and the delivery team. BestBuy stood by their price match guarantee and included free delivery and free haul away of my old fridge. They gave me a two hour window and were prompt in delivering inside that window. When does that happen anymore? Chris and Carlos were courteous and took great care when inside my home. We noted a small scratch on the fridge and BestBuy was prompt (within an hour) to offer a new fridge or gift card. A special thanks to Chris and Carlos. As for the refrigerator, Samsung has thought this one through. The Showcase door is a winner. Most of my common, daily needs are easily accessed through the Showcase door. Temperatures are constant in both the fridge and freezer. The counter depth is ideal for my kitchen, but still allows more than adequate space for my use. The Showcase shelves can handle most any size container and allows me to better organize my shelves. The flexible dividers are a nice touch. I have not yet witnessed any of the nagging concerns of others, however I realize my experience is only for two days. I will make a note to review this further after a reasonable amount of time. But, if you want an initial Five Star Buy rating; you got it from me. Also, if I buy another appliance, BestBuy will be my #1 stop. Note: contrary to an earlier review, the dual handle access to the fridge and Showcase is no problem and you become familiar with them in no time at all.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Happy With this Purchase

      • My Best Buy® Elite Plus MemberElite Plus Member

      After looking at Fridgadaire, LG and Samsung brands we chose this Samsung. The household consists of my husband and I. I cook 5-7 nights a week. Reviews of this refrigerator are spot on. We have had this refrig for 3 days. It runs quietly. We have a Great Room/ Kitchen combination. The only way you know it is operating is when the ice falls into the ice bin. The stainless steel finish doesn't show fingerprints easily and what does is easily removed with damp cloth and wipe dry. We were told to wipe with the up/down grain. We have to adjust how we open the doors as there are no thru handles. I open the refrig with my left hand and the freezer with my right hand. I am right handed. I have adjusted to opening the showcase door vs the main door rather easily. I am still adjusting what to put in the showcase/door compartments. We buy lots of fruits and vegetables and have room for them. The bottom drawer we use for hard cheese, sandwich meat. I have to look closer at this drawer's temp adjustment. The freezer has enough space for the meat I buy on sale and freeze; chix, beef, seafood,pork. Also room in door for frozen juices, and husband's beer glasses. The only problem we had with this product was at delivery. When it was plugged in the delivery man got a electrical shock. The compressor started and they put the temp to quick freeze and cold for the refrig. They removed all the plastic protection from the unit, hooked up the water and rolled the unit in place. They gave us verbal information and left. By this time however the refrig side temp stayed at 71 degrees and the quick freezer side was dropping. It took about 2 hours for the refrig to respond to the quick cool command. All is working great and I am happy with purchase

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Fits many family member's needs

      • My Best Buy® Elite Plus MemberElite Plus Member

      We are a family of 3 with a four year old who is constantly looking for juice and/or a snack. We needed a counter depth fridge that could satisfy the needs of easily handling adult beverages while catering to our little man's wants. This refrigerator satisfies all of us happily. The youngin' grabs his snacks without pestering us and we get to use door shelves that are usually forsaken to the dredges of expired condiments. It does take a little getting used to, but within days one can adapt to using the easy-open outer door instead of looking at the entirety of the fridge. The water dispenser shoots water plenty fast while the ice maker has kept-up with a 30-person party just fine. Our energy auditors (for off-grid solar power) scoffed at the efficiency of the unit, but we sacrificed a few energy-efficient dollars for versatility (and energy auditors are a little too "efficient"). I have had a few occasions where I wish there was slightly more refrigeration space, but it does force better practices for food management. At the end of the day this refrigerator offers the convenience that fits our family's needs/wants.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Samsung Side by Side Fridge

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Overall, I am pleased with the refrigerator. However, we were disappointed with the install. We could not get the refrigerator leveled. The delivery/install guys kept telling me my floor must be crooked, the wall must be crooked or the surrounding cabinet was crooked. No, it was none of those. We didn't have a problem with our old fridge. I called and complained that they left it tilting way back on the top. The door would slam and it looked terrible. They were going to "escalate" the call to the warehouse. After 36 hrs. of not getting a call, I contacted BB again. They offered to send a new fridge. When that arrived, those delivery guys wouldn't even take it off the truck because they said we would have the same problem and proceeded to tell me the floor must be crooked. It's not. I read in the book that this model does not have rear levelers in the back and you might have to put it up on shims. I advised the installers and they said that wasn't their job and they left. What? I again called BB and they were going to "escalate" the complaint to the drivers and have them return to do the install. I told her they said it wasn't their job, but was told the management would instruct them to do it. Three hours later, I still had heard nothing. How do you "escalate" a call and then don't hear from them? Long story long, we had to do it ourselves until we got it right because we couldn't wait any longer for anyone to help us. As for the fridge itself, we are pleased with it. It works just fine and looks good!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars


      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I like to read negative reviews on products just as much as positive so that I know more or less what I am purchasing. Some of the negative reviews said it had bad tasting water/ice, noisy, doesn’t make enough ice, etc and although this had a pretty good rating it almost made me hesitate from buying. BUT, we purchased anyway and all the bad reviews were right! So why am I giving it 5 stars? That’s because if you don’t follow the instructions of clearing the water lines and disgarding a few batches of ice, you will get bad tasting water/ice. It’s noisy for the first evening (I guess it’s settling in) but for three weeks straight of having the product, it is quite as can be. Ice maker works great and makes more than enough. It’s sleek and its non-overly huge design fits well in my kitchen (doesn’t take up too much space). The showcase door makes it extremely easy to get what you need on the run - plus I have noticed that food is staying fresh for longer periods. I guess because the temperature doesn’t rise as often due to the showcase door. Overall, my wife is happy so I am happy too (great buy)!

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      has some issues


      I researched refrigerators thoroughly before purchase. None are perfect, but I thought this one would be fine. It had a high rating, was very quiet, and generally buyers seemed happy with it. It was delivered on a Saturday, one day late. About an hour after the delivery men left, it started a noise that sounded like we had an airplane or a semi parked in our driveway. The noise was very low decibel with a lot of vibration. It was worse when a door of the refrigerator was opened. I was not able to sleep while the unit was operating, it was that loud. Best Buy agreed to exchange the unit which has not yet happened. Second issue is that though we have followed the instructions concerning the water and ice in the door (discarding 2 containers of ice, flushing water through the line for 6 minutes)--both water and ice have a horrible chemical taste. There is no sense to pay for the ice and water in the door feature if they taste this bad. No one wants to use it! Third issue is that the refrigerator itself seems to list to the freezer side. It leans about 3/4 inch from top to bottom. Leveling is possible in the front feet, but the instructions say to use pieces of wood to level in the back. The leveling feature does not help this leaning tower. Stay tuned for a report to see if refrigerator #2 is loud, leans to the side, or has bad tasting water.

      No, I would not recommend this to a friend

    Product images, including color, may differ from actual product appearance.