
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Love these Arrival Sensor devices! I can tell when my family members arrive at home!!
Posted by mshamblin
So I have had multiple Samsung smartthings products and have had them for almost a year. The motion sensors and arrival sensors have both been problematic to say the least. I am on my second set of arrival sensors that were replaced under warranty. This one is also showing extreme battery drain. These are a complete waste of money unless you want to spend 6 bucks a piece on batteries every week. Battery drain so severe that on Friday had 100% and now sunday is at 15% . I have had similar problems with all other Samsung smartthings products. Don't invest in these products at best a convenient toy at worst a troubleshooting nightmare with Samsung. At this point I have spent more time trying to make it work than time spent saved with automation. A few other points, I have multiple zigbee /z wave repeaters. I have over a dozen other smart devices bulbs, switches, and plugs. All other brands I have do work without issues.
Posted by James
This was easily paired with the Smartthings hub and function is what I expected. The issue is that my use case was to use these to automatically disarm and arm the alarm devices. It works great for arming when everyone leaves but they are slow to show presence when arriving home. Open the garage, pull in and park, walk in the house...alarm sirens activate. From our experience it takes about a minute or 2 to show presence which is a bit of a problem. We're dealing with it and it isn't a deal breaker considering the convenience but we are intentionally slow to enter the house after arriving home to allow the Smartthings hub to notice the arrival of the sensor. It is, however, much more reliable than using your phone as a presence sensor.
Posted by djhtechdad
Customers are pleased with the SmartThings Arrival Sensor's easy setup, reliability, and home automation capabilities. They appreciate the notifications it provides and the range it covers. However, they have concerns about its battery life and connectivity issues.