1. Fees for any necessary parts, accessories, or permits will be charged in addition to the $49.99 for each standard in-home service. Also, a trip charge may apply for travel outside of metro areas.
2. Coverage for Drops, Spills and Cracks is also referred to as Accidental Damage from Handling (ADH) in the terms and conditions. Accidental Damage from Handling covers damage as a result of unexpected and unintentional drops and spills that arise from normal usage of the product as the manufacturer intended. Please refer to the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
3. These are possible Total Tech Support customer scenarios meant for illustrative purposes only. Individual experiences may vary.
Computer & Tablet Services
We'll keep your computer running like new.
Our Geek Squad® Agents can set up your new computer or tablet, and diagnose and repair any problems that arise. We also offer Protection Plans for complete peace of mind.
RepairSave with Total Tech Support
Computer Diagnosis and Repair
Is your computer or tablet broken, or won't start? No worries, just make a reservation at your local Best Buy store. Our repair experts at Geek Squad will diagnose what's wrong and make all necessary repairs.Learn about Computer Diagnosis and Repair Save with Total Tech Support
It's scary to think important computer files and photos are just gone. We know how you're feeling and are here to help. Make a reservation at your local Best Buy store and we'll get to work recovering your data.Learn about Data Recovery Save with Total Tech Support
Virus and Spyware Removal
Computer programs running slowly? Seeing unwanted ads and pop-up windows? Your device may be infected with viruses or spyware. We have the expertise to get things running cleanly again.Learn about Virus and Spyware Removal
Shop more repair services:
Many of these services are included with Total Tech Support.Learn more about Total Tech Support
Setup and InstallationSave with Total Tech Support
Home Wi-Fi Setup or Troubleshooting
Need Wi-Fi at your new home? Or maybe your current internet and streaming services are running slowly? We can diagnose issues and do what's necessary to give you a faster wireless network.Learn about Home Wi-Fi Setup or Troubleshooting Save with Total Tech Support
Get started the right way. We'll set up a new device, including a PC, tablet, mobile or networkable device, or up to five wireless devices.Learn about Device Setup
Shop more setup and installation services:
Many of these services are included with Total Tech Support.Learn about Total Tech Support
ProtectionSave with Total Tech Support
With a Geek Squad Protection Plan on your PC computer or tablet, you're covered for accidental drops, spills or cracks.2 If something breaks, we'll repair it. It's that simple.Learn about Geek Squad Protection Plans Save with Total Tech Support
Service and support from the people who know your products best.Learn about AppleCare products
Why choose Best Buy for your computer and tablet service?
Best Buy Is an Apple Authorized Service Provider
Need a repair and don't have AppleCare? As an Apple Authorized Service Provider, we have select stores that are certified in repairing iPhone, iPad, iPod, Mac, HomePod and more.Learn more ›