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Computer & Tablet Services


We'll keep your computer running like new.

Our Geek Squad® Agents can set up your new computer or tablet, and diagnose and repair any problems that arise. We also offer Protection Plans for complete peace of mind.

Computer or tablet broken or won't start? Make an in-store reservation.

Get remote help 24/7.


Save with Best Buy Totaltech™

Computer Diagnosis and Repair

Is your computer or tablet broken, or won't start? No worries, just make a reservation at your local Best Buy store. Our repair experts at Geek Squad will diagnose what's wrong and make all necessary repairs.

Learn about Computer Diagnosis and Repair Save with Best Buy Totaltech™

Data Recovery

It's scary to think important computer files and photos are just gone. We know how you're feeling and are here to help. Make a reservation at your local Best Buy store and we'll get to work recovering your data.

Learn about Data Recovery Save with Best Buy Totaltech™

Virus and Spyware Removal

Computer programs running slowly? Seeing unwanted ads and pop-up windows? Your device may be infected with viruses or spyware. We have the expertise to get things running cleanly again.

Learn about Virus and Spyware Removal
Best Buy Totaltech

Many of these services are included with Best Buy Totaltech™.

As a member, you'll also get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it.

Learn more about Best Buy Totaltech™
Best Buy Totaltech

Here's how Best Buy Totaltech™ can help you.

You're worried that your computer has a virus.

An Agent remotely accesses your device and removes malware that is causing the problem. The Agent also installs internet security software and performs a PC tune-up.3

Remote Virus Removal
Remote Antivirus Software Install
Remote PC Tune-Up

You'll save $229.97 with Best Buy Totaltech™.

$199.99 Learn More

Setup and Installation

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Home Wi-Fi Setup

Need Wi-Fi at your new home? Or maybe your current internet and streaming services are running slowly? We can diagnose issues and do what's necessary to give you a faster wireless network.

Learn about Home Wi-Fi Setup Save with Best Buy Totaltech™

Home Modem Setup

Sit back and let a professional installer activate and set up your modem or gateway and verify your internet speed.

Learn about Home Modem Setup


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Protection Plans

With a Geek Squad Protection Plan on your PC computer or tablet, you're covered for accidental drops, spills or cracks.2 If something breaks, we'll repair it. It's that simple.

Learn about Geek Squad Protection Plans Save with Best Buy Totaltech™

AppleCare Products

Service and support from the people who know your products best.

Learn about AppleCare products

Getting help is easy.

Tech questions? Need tech help with a device?

Get remote help or call 1-800-433-5778

Ready to schedule service for your computer or tablet?

Make a reservation

Checking on a current repair?

Track your status

Why choose Best Buy for your computer and tablet service?

  • We have more than 20,000 Geek Squad Agents ready to help.
  • We can help you 24/7 online, on the phone, in your home, and at all Best Buy stores.
  • We can install or repair thousands of products, no matter where you bought them.
  • We offer a 30-day workmanship guarantee on all Geek Squad repairs.

Tech resources

Erase the Hard Drive of a Mac

Learn how to do it ›    

Virus and Spyware Scan

Scan for computer viruses ›

Erase the Hard Drive of a PC

Learn how to do it ›
Apple Authorized Service Provider

Best Buy Is an Apple Authorized Service Provider

Need a repair and don't have AppleCare? As an Apple Authorized Service Provider, we have select stores that are certified in repairing iPhone, iPad, iPod, Mac, HomePod and more.

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1. Fees for any necessary parts, accessories, or permits will be charged in addition to the $49.99 for each standard in-home service. Also, a trip charge may apply for travel outside of metro areas.

2. Coverage for Drops, Spills and Cracks is also referred to as Accidental Damage from Handling (ADH) in the terms and conditions. Accidental Damage from Handling covers damage as a result of unexpected and unintentional drops and spills that arise from normal usage of the product as the manufacturer intended. Please refer to the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.

3. These are possible Best Buy Totaltech customer scenarios meant for illustrative purposes only. Individual experiences may vary.