Snow Joe - 24V Single Stage Cordless Brushless Electric Snow Blower (4x12.0 Ah Batteries and 2 Chargers) - Black and Blue
Shipping
Specifications
Power SourceBattery-poweredBattery Charge Time0.1 hoursBattery Amperage12 ampere hoursCleaning Path Width21 inchesColorBlack and Blue
Key Specs
Power SourceBattery-poweredBattery Charge Time0.1 hoursBattery Amperage12 ampere hoursCleaning Path Width21 inchesColorBlack and Blue
General
Product Name24V Single Stage Cordless Brushless Electric Snow Blower (4x12.0 Ah Batteries and 2 Chargers)BrandSnow JoeModel Number24V-X4-SB21ColorBlack and BlueColor CategoryBlack
Power
Power SourceBattery-poweredRechargeable BatteryYesBattery Charge Time0.1 hoursBattery Charger IncludedYesNumber of Batteries Included4Battery Amperage12 ampere hoursVoltage24 volts
Features
Number of Stages1Motor TypeBrushless
Dimension
Product Width23.6 inchesProduct Height19.1 inchesProduct Weight90 poundsCleaning Path Width21 inchesDischarge Chute Turning Radius180 degrees
Warranty
Manufacturer's Warranty - Parts730Manufacturer's Warranty - Labor730
Other
UPC842470136106
The latest revolution in snow-clearing technology meets the 24v ionmax battery system with the 21-inch 96v max cordless snow blower from Snow Joe. Driven by Snow Joe's exclusive 24-volt battery series, Snow Joe features four high-capacity 24-volt, 12.0 ah lithium-ion batteries that deliver up to 96 volts of max power + performance, with zero carbon emissions for cleaner air. Ideal for mid-to-large-sized driveways and walkways, Snow Joe boasts a powerful 2800-watt brushless motor and 2-blade, temp-resistant auger that quickly clears a 21-inch wide by 12-inch deep path in a single pass. Put the powder precisely where you want it – the adjustable chute control rotates 180º to throw snow up to 30 feet away in any direction! Plus, the integrated scraper bar at the base of the unit clears right to the ground without damaging your deck, driveway or pavement. After dark, the two integrated, 3-watt LED lights brighten the way for safer nighttime clearing. And when the work is done, the two high-speed, dual-port chargers can recharge in as fast as 6 hours so you're ready to tackle even more snow!
Battery system
Includes 4 x 24v 12.0 ah batteries and 2 high-speed dual-port chargers for rapid recharging.
Cordless
Ideal for mid-to-large-sized driveways and walkways — or anywhere power is at a premium.
Auger
2-blade, temp-resistant auger clears a path 21" wide x 12" deep in a single pass.
Motor
2800 w brushless motor with scraper bar at base of the unit that clears right to the ground without damaging your deck, driveway or pavement.
Adjustable Chute
Chute control lever rotates chute up to 180º to throw snow up to 30 ft away in any direction.
What's Included
12.0 ah batteries
Dual port charger
Snow Blower
Search
Q: QuestionWhat's the dimensions of the 24V-X4-SB21 box if picking up from store?(1 answer)
A: AnswerDear Best Buy Customer, The box dimension for the Snow Joe - 24V Single Stage Cordless Brushless Electric Snow Blower (4x12.0 Ah Batteries and 2 Chargers) is Length: 37.4" x Width: 19.1" x Height: 23". Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team All Season PowerAnswered by Snow Joe + Sun Joe
Q: QuestionHow many batteries does this model come with?(2 answers)
A: AnswerThis model comes with 4 batteries and 2 chargers that house 2 batteries each. You need all 4 batteries installed in the snow blower to run it.Answered by Tara
Q: QuestionIs the machine self propelled by the auger?(1 answer)
A: AnswerDear BestBuy Customer, The Snow Joe 24V-X4-SB21 is not a self-propelled unit. I hope this information is helpful. Please let me know if you have any other questions. Thanks Customer Service Team Snow Joe + Sun JoeAnswered by Snow Joe + Sun Joe
Q: QuestionIs this safe to use on TREX decking?(1 answer)
A: AnswerDear BestBuy Customer, Thank you for your inquiry regarding the use of the Snow Joe 24V-X4-SB21 on TREX decking. The unit is best suited for mid-to-large-sized driveways and walkways, featuring an integrated scraper bar at the base that clears right to the ground without causing damage to your driveway, or pavement. You are able to utilize the unit on TREX decking; nevertheless, it is not recommended as it may cause damage on your TREX decking. For further details or assistance, please don't hesitate to reach out to us at +1 (866) 766-9563. We're here to help! Best Regards, Snow Joe + Sun Joe Customer Care TeamAnswered by Snow Joe + Sun Joe
Q: QuestionHow long does a charged battery last?(2 answers)
A: AnswerLasted me about an hour and a half with moderate snowAnswered by Anonymous
Q: QuestionHow many minutes or hr of run time for a full charge of this unit?(2 answers)
A: AnswerLasted me about an hour and a half to 2 hours.Answered by Anonymous
- A: AnswerDear BestBuy Customer, Thank you for your inquiry regarding the estimated lifespan of the batteries for our product. We understand the importance of knowing the battery duration before making a purchase decision, and we apologize for any confusion caused by the lack of specific information. The lifespan of the batteries for our product can vary depending on several factor, including the usage of the unit. To ensure longer usage time, we recommend fully charging both batteries before each use. This will maximize the available power and extend the overall runtime of the snow blower. For a more accurate estimate of the battery lifespan based on your specific usage and conditions, we kindly ask you to reach out to our customer care team at (866) SNOW-JOE. Our knowledgeable representatives will be able to provide you with more detailed information and assist you in making an informed decision. Thank you for considering our product, and we appreciate your understanding regarding the battery lifespan. We are here to address any further questions or concerns you may have. Best Regards, Snow Joe + Sun Joe Customer Care
Answered by Snow Joe + Sun Joe
Reviews
Rating 2.2 out of 5 stars with 17 reviews
2.2Rating by feature
- 3.4Value
Rating 3.4 out of 5 stars
- 2.5Quality
Rating 2.5 out of 5 stars
- 2.8Ease of Use
Rating 2.8 out of 5 stars
Customers are saying
Customers express satisfaction with the snow blower's performance and ease of use. However, there are widespread complaints about the batteries, with many customers reporting that one or more batteries were dead on arrival or stopped working shortly after use. Some customers also experienced difficulties in obtaining replacements for faulty batteries.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 1 out of 5 stars
Dead Batteries
I'll never purchase another Snow Joe product. I purchased this item in February 2024. Immediately out of the box, one of the batteries wouldn't work. I called customer service, and was told they are out of stock and will notify my once in stock. I never heard back from them, until I called them again in September. Sent them proof of purchase, and they sent me a used dirty battery that started to smoke and almost caught fire when I tried to charge it. To make a very long story short, they sent me 3 more replacement batteries in all between October and December, and they were all used, dirty, and would not work. Each time they sent me a replacement battery, I had to take the previous battery to a recycling center and provide them with pictures proving I was recycling the battery before they would send me a new one. Through this whole ordeal, I have nearly 100 emails, and countless calls with customer service, and to add insult to injury, the 3 working batteries that originally came with the unit now won't take a charge and have stopped working also. Save yourself the headache, and buy from a reputable brand. If you search online, you'll see many others who have had similar experiences with their defective batteries. I wish I would have taken a few minutes to do some research before buying this thing. Hopefully this review helps someone from making the same mistake I made.
Posted by Jack
Rated 1 out of 5 stars
Wish I hadn’t made this purchase - bad batteries
Two of the four batteries will not take a charge. The company’s customer service is requiring us to take a video of the batteries on the charger to prove they don’t take a charge, give them the serial numbers for each battery and provide the receipt in an email before doing anything. They are requiring us to mail back the heavy batteries as well. It appears this is a common problem with this product. Best Buy should not be selling this product and should give a credit back to anyone making this purchase with such a poor track record
Posted by NewBuyer
Rated 3 out of 5 stars
Need To Make Sure Batteries Work Before Shippi g
I like the way this snowblower looks and seems to be a good item but the biggest problem is thqt only 3 batteries are good. 1 battery is dead and will not charge. If the battery would charge I would have given this a 5 star but without being able to get the battery working I cannot give this a 5 star. I have other items from this company anc never had a pro lem. I contacted customer service and they are trying to help so I will wait and see if they will replace ple battery if so this is a great item so I will wait and see what happens. I would d recommend this if all the batteries work.
Posted by rwd58